Perry Volkswagen of San Luis Obispo

Purchased a Jetta here in late 2014 and have had nothing but great experiences since. Purchase was super smooth, and all subsequent service appointments have been stellar. I put a ton of miles on my car for business, so I’ve had it in several times for oil change and regular checks and I get outstanding service every time. Justin is great, remembers my name and is always super prompt. Some of the negative comments in other reviews are concerning, but so far, my experiences have all been 5 star. Hope it stays that way.

Called and made an appointment for 1030 Tuesday. Was called by Justin and asked to confirm, called back to confirm and they have no record of my appointment. Justin never returned my call. Not very good customer service!

We had a very good experience purchasing a new VW TDI at Perry. Scott Bloom was our sales associate and he was very helpful and informative without being pushy.
Although they did not have exactly what we wanted, he helped find it for us.

I’ve been taking my VW to Perry VW since they acquired the previous VW dealership. My car was under warranty and I’d never had any real issues. Just the occasional little problems and routine maintenance. Everyone at Perry was always friendly, the prices seemed reasonable, and I appreciated the little bonuses like them cleaning the car and picking you up and dropping you off around town while your car was serviced.
A few months ago my car’s warranty expired and then it was time for another routine oil change. I took the car in as usual and during the inspection Perry VW discovered two separate problems (leaking strut & leaking CV joint) with my suspension that they said would cost ~$ 1k to repair (brief online searching suggested that this was high, but not crazy). I was immediately suspicious because I hadn’t noticed any difference in how the car felt and it seemed odd (though certainly not impossible) to have two problems as soon as the warranty expired.
Luckily I have a mechanic friend who was able to give an independent inspection. We found no evidence of the strut having any issues. And the CV joint leak was so minor we were able to repair it with a bit of silicon (still holding up fine).
Everything above was enough that I decided I would’t take my car back to Perry, but I could’t really complain — my mechanic friend could be wrong & I wouldn’t expect that they’d want to just path up the CV joint.
The real trouble came when I took my car in for it’s next oil change a few weeks ago. My new shop discovered that the oil filter had been screwed on too tightly and the housing cracked when they loosened it. It cost a ~$ 100 to replace the housing and correct for Perry VW’s mistake.
I highly recommend you take your car elsewhere! I’ll be following up with Perry VW about the oil filter, but I doubt I’ll get anywhere with it.

I purchased a 2013 Toureg TDI in June and had an excellent experience at Perry. I have purchased several new cars over the years and Perry’s staff was by far the most professional I have worked with at a car dealership. The sales staff is extremely knowledgeable and made recommendations according to my lifestyle.
I have recommended several friends and family members to Perry VW and they have ultimately purchased a vehicle.
If you are looking to buy or lease a car and would like a smooth, comfortable transaction, I highly recommend Perry Volkwagen!

I just purchased a new VW Beetle at Perry. The experience from start to finish was great! Matt was a wonderful salesman as was Kirk, they never pressured me, they were informative and helpful and I feel that they negotiated a great deal quickly. I honestly could not be happier with my car or with the customer service at Perry Volkswagen!

I leased a new vehicle through Perry VW recently and although my initial experience was a good one, I noticed many lies and deception concerning my vehicle after I had signed and started financing. I was told that the vehicle had Brembo brakes, which was a lie. It has painted calipers made by VW not Brembo. I was also told that the orange peel on the roof of the car was on the protective film that is placed on the car from the factory. After receiving the car for pickup, the orange peel was still there. Numerous unnecessary options were added to my lease without my awareness either. I guess automakers like VW don’t care too much about repeat customers anymore.

I recently purchased my new VW Passat at Perry Volkswagen and had the best vehicle purchase experience of my life. Scott, our salesman, was knowledgeable and courteous and took the time to make sure we had all the information we needed. During our purchase process we went to several other dealers around the area looking at similar cars but decided, even though it was slightly more money, that the best deal was at Perry VW. In the end the clincher to the whole deal was Matt Meyer the General Sales Manager. He came out, talked with us and not at us like some of the other stores, and understood our concerns. We decided on a good price that I felt comfortable with and made the deal. If your looking for a new car let me save you some time… just go to Perry and ask for Matt Meyer he will make things right for you!