TJ Maxx

It always seems a little «thin-​pickins» at this TJ Maxx, but I was in the neighborhood and decided to browse. I went in looking for a suitcase and bathing suit, but came away with an Adidas Adizero workout hat, some CoolMax socks and an All Clad frying pan. I usually end up here during screaming children hour, but lucked out with some quiet during this visit. Friendly staff and plenty of parking doesn’t hurt.

I used to like this store till the alarm on an expensive coat went off. I didn’t do a thing. Those things are sensitive and embarrassing especially if you had no intention to mess with it. I innocently handed it over to a petite employee who threw daggers at me, took it and walked away without a word. Cold as hell. I had been reprimanded and judged for doing nothing by a stupid teenager in a microsecond. If you’re an honest person, you’ll know exactly how horrible that feels. I hope the store gives you some valuable life experience kid. I don’t care if you meet customers who actually try to steal. You’re there to serve people like me who help you keep your job. Not to play Judge Judy.

Whenever I have extra time I love to shop there. I like the clothes and odds and ends. I got a flying pig with wings and maple leaf shaped plates. The staff is polite and make me love TJ Maxx more and more. It’s easy to park there too. You find great discounts on name brand clothes and handbags and shoes etc.

I got first class service from Matt, Jasmine and the manager Joseph. The store is very clean and organized… and I found lots of items to choose from particulary in housewares. which are good quality. better than IKEA or Home Depot… Lots of parking… friendly service… and the staff is very accomodating. so I don’t understand the negative comments. I will definitely shop at TJ Maxx, San Rafael again and again…

This was BY FAR the WORST CUSTOMER SERVICE I’ve ever experienced in my life!!! The Manager On Duty: Jenn B. was extremely RUDE & VERY CONDESCENDING. She wouldn’t explain anything beyond this is «our store policy» When I asked to speak to her boss, she told me she didn’t have a card & that the company doesn’t provide business cards for its associates. She said to me «I remember you & you weren’t very pleasant.» WOW!!! What a total loss of a customer and I’ll be sure to tell EVERYONE I KNOW ABOUT THIS TOO. TJ MAXX: You need to give this associate some serious attention & training in how to deal with customers better. JENN B.‘s HORRIBLE ATTITUDE & disservice is the SOLE reason I have taken time to write my very first review on Unilocal ever! And, I will not stop here because of how awful she was.

This is definitely a four-​star TJ Maxx! They carry Tory Burch brand and lots of other designers which you won’t find at every T.J. Maxx. They have a huge selection of clothing and home goods too. My only complaint is their jewelry section. They have 1 person working behind the counter who is always overworked and that’s the only reason I take away one star. Otherwise this is my favorite TJ Maxx location. Definitely go towards the back of the store where they have the designer section. You will find amazing deals!

I was just charged 2 times for one item. Told the cashier and she refunded. Asked about the rweards program. Signed up but then was told that I couldnt apply point to my purchse because it was after the point when I paid. Not good customer service. The store was a mess and closely resembelled a ROSS. Maybe I should just shop at ROSS next time.

two words… DEAD MICE!!! If I could leave ZERO stars, I would have.
Visited this store on Saturday to buy a few new saucepans/​kitchenware. Price is good for value so why not.
Found 3 pans on the bottom shelf, picked them up and saw a MICE STICKY TRAP that had been placed on top of these items with TWO DEAD mice stuck on the top of 3 frying pans. EWW!
obviously freaked out dropped the pans and my boyfriend ran over to one of the associates. She came over freaked out. Brought another lady over — she came over and freaked out too! she went to get a manager.
We were stood by the item for 15 minutes before anyone came over. In the mean while other customers waked past in horror and left the store. Then other customers came up to us and said they had found more round the corner… UN-​hygienic!!! eww
Finally two managers came over. walked straight past us & we said «we’ve been waiting here for ages, we didn’t want anyone else to see this or a child to pick it up!!» they both walked straight past us, didn’t say a word and sweeped up the dead mice and LEFT THE FRYING PANS THERE! so casual.
We chose 3 other pans — hanging ones (so no mice had crawled on them) we took them to the front and said… «it’s a surprise that we are still buying anything here at all, but we need new pans. We couldn’t have the 3 that we wanted because we found 2 dead MICE on them SO we are purchasing these. We would like a discount since we pretty much picked dead mice up and waited 15 minutes for anyone to show.»
The one girl was totally understanding and agreed but the manager — her name was MEL. SAID «UHH FINE, we’ll give you 10% off ($ 5.00) «and then continued to mumble to the associate whilst she was ringing me up. RUDE. I said I AM sorry? but I didn’t exactly expect to find mice when shopping for kitchen-​ware and she replied «nor did we». I’m sorry LADY but 1. I am a customer 2. You or your associate put the mouse trap on a PAN so what did you expect and 3. I know its TJ max but you are HORRIBLE at customer service!
AVOID THIS STORE!

These five stars go specifically to Elena! When I encountered her she was working the dressing room counter. I was trying on clothes and when I came out to show my bf the clothes for his approval she chimed in with each article giving me her opinion. Such a very friendly woman and nicely honest about each article. Never once have I had an experience from an associate like I had with Elena in any store that was not a high end boutique. And even then, the friendliness she has is rare even in a high end boutique. I will absolutely make sure she is working next time I go in if I do! Very personal and great customer service! She have her full attention to me while still doing her work. Amazing employee. The amount of care she put in her work is the kind of care you would find in the owner of a store! To TJMaxx: you have an extraordinary employee in Elena!

It’s alright here. But the clearance stuff is picked over. In contrast, you’ll find stuff like Vince, Splendid, Ella Moss, Free People, and James Perse in the clearance aisles in the Central Valley. (Still kinda pricey, but a lot better than at full price. I like it when there are like 3 clearance stickers– now, we’re talkin’.)
But there are some things that don’t make it to the Central Valley, such as a couple of mini Longchamp pliage and Rebecca Minkoff bags. It’s not a big deal since you have a higher chance of finding better colors at Fresno’s Nordstrom Rack.

If you’re searching for high-​end designer products, I highly suggest you visit this retail store location before splurging serious money on the same product at high-​end department stores-​PERIOD.

TREATS CUSTOMERS HORRIBLY. I purchased a blanket got it home and it shed everywhere. Tried to take it back not even a week later, w/​o a receipt but with the tags and my bank statement showing I had purchased it and they acted like I was trying to run a scam. I was told there was no way to look up the purchase, just every excuse in the book not to give me my money back. If I could I would give this place ZERO stars.

When I see the TJ Maxx Commercials, I envision lots of racks of clothing to choose from — not a seemingly barren store with racks that are barely filled. THIS particular TJ Maxx doesn’t have much of a selection at all. It seems that they covered most clothing sizes, but, blothing style selections were utterly disappointing. There were a few Calvin Klein dresses, and the rest were off-​label. Shoe department — horrible. Purse selections, even worse. Hopefully, this blothing style selections were utterly disappointing. There were a few Calvin Klein dresses, and the rest were off-​label. Shoe department — horrible. Purse selections, even worse. Hopefully, TJ Maxx increases it’s products soon, as I’d like to be able to update this with a better review.

I think every time I go there I walk out with a new handbag. They have a pretty good selection when it comes to bag, however I really wish they would have more shoes in larger sizes, not just 6 or 7. But yeah, you can always find some pretty good deals here. One thing that really bugs me though is when they ask you if you want a rewards card. They tell you all about it an make it sound awesome… and at the end, the cashier is like, oh but it’s a credit card. Just say it’s a credit card and be done with it.

They have a great selection with a designer «Runway» section that I have not seen before in TJ Maxx. I always find something. The store is clean and well organized. The cashiers are friendly and seem to enjoy their jobs. It’s definitely a more premium-​priced TJ Maxx, so it’s not great if you want bargain basement. However, if you want actual designer labels and good prices, you’ll be pleased.

they had a great selection of items and even some designer stuff. Will def be back! Also the parking lot is well lit and close to store

Ricardo is the sweetest and most helpful Sales Associate at this store. He always finds a way to exceed my expectations by offering to help me carry my heavy bags to my car, ringing me up with quick and awesome service, and most importantly, greeting me with a big smile every time. He is part of the reason why I keep returning to this store. TJ Maxx should be happy to have him.
The store itself has some pretty cool stuff. They carry a lot of name brand goods and unique home décor. I always find at least one item to purchase when I come here. I recommend this store to anyone looking for reasonably priced goodies for their home!

Exceeded my very very low expectations. I actually found 3 shirts for my daughter. Come on, guys, its TJ Maxx — expectation management is essential.

Low end merchandise and prices? I beg to differ. I visited this TJ Maxx last night for the first time and found the following brands:
Prada
Chloe
Kate Spade
Trina Turk
Michael Kors
The Chloe bag was $ 1,299. You are not going to find this at Ross.
I was pleasantly surprised at the quality and selection of the merchandise. Purchased two swim suits, both were very reasonably priced. The MSRP tags on each piece was $ 60 – 90 and I got a two-​piece bikini for $ 29 and $ 49. In my opinon, almost Old Navy or Ross prices.
Check it out!

This store has been open 1 whole week and it already looks old and tired, thanks in part to their design but also because of the way they display things. And, the prices are hardly great bargains.
This used to be a Borders. They should have kept the previous finishes instead of gutting and starting over. The floors are white vinyl tile, just like my grandparents kitchen in 1959. The lighting is bright fluorescent lighting, just like my grade school in 1961. The walls are bright white, just like Marcus Welby’s hospital rooms in 1969.
This store has a little bit of everything from housewares to shoes to clothing. Most of the housewares are major brands but the cheapest lines of those brands. There is a reason that Cuisinart sauté pan is only $ 25. It’s the line with the cheapest metal and poorly fitting lids. It won’t last long which means you didn’t really save much because you’ll be out shopping for a new one soon.
The clothes? Selection is large but it is not easy to find things that I actually want to wear. Selection based on style and size is very hit or miss. You have to invest a lot of time searching for the items you might want to try on, with absolutely no guarantee that you will find a complete outfit where the sizes match. And after going through all that trouble to find the matching outfit in the right size, trying it on to be sure and waiting in line to pay, you realize it really wasn’t any cheaper than waiting for the sales at Macy’s, Bloomies or Nordstrom.
Disappointing!