Bay Eye Medical Group

This a very busy and well run office. Dr. Cheng is pleasant and caring, taking time to explain everything and answering all of my questions. The staff are professional and friendly.

Called this office & explained my daughter’s eye red/​hurting/​puffy.
I naturally asked if they took my insurance, Anthem Blue Cross (a PPO) the office «Mgr» did not seem interested in getting a new paying patient (customer). I wonder if the doctors know that business is being turned away & that the «Mgr» lacks basic knowledge about insurance (it’s a PPO plan & she said «that means you can only see doctors in this area.») a PPO means I don’t need a referral by a GP (general practitioner).

Dr. Hsei and his finance office are wonderful. Dr. Hsei performed an expert analysis of a specific issue. His financial manager corrected a minor oversight within ten minutes and was professional and courteous. Wonderful customer service to compliment the expert medical care.

My glasses broke after less than 1 year …800 dollars and they will not fix em and the manager yelled at me and hung up on me for asking some questions about repairs. over the phone. I would avoid this place if possible. very UN-​professional service here.

I have been Dr. Solomon’s patient for almost 8 years. I have very «plain vanilla» eye issues but have been seeing eye doctors all my life. I find Dr. Solomon to be extremely pleasant and professional and would recommend her to anyone seeking the best in eye care.

Dr Hsei, Dr Cheng and office staff are amazing! I wouldn’t trust anyone else with my eyes!

I would not advise seeing Dr. Solomon for contact lenses. I saw her for a glasses and a contacts exam. The glasses prescription was accurate, but when she adjusted my current (at the time) contacts prescription, she totally neglected to mention that my overall far vision would be worsened, AND she did not have me try on the new contacts in the office and then test the near and far vision. It was the shortest fastest exam I can ever remember having, with no room for questions. As a result, I eventually thought my eyes were getting a lot worse and I use my eyes extensively for near and far vision in my technical work. The last thing I would have guessed was to find out my doctor caused this to happen, but a new doctor quickly spotted the source of the problem.
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Dr. Cheng is a brilliant opthamologist with extensive special education and skills, and I completely trust him and his advice and would recommend him without reservation to anyone.

Modern day surgery to be found at this place. When Dr. Chang told me he teaches at Stanford, and That he was the only one in town that would perform the surgery using stem cells, I felt like why research anywhere else and how much is this going to cost. My insurance covered most of the eye surgery from a tirisium? I don’t know the correct spelling but is basically like a scar across your eye. Dr. Chang described it is like having a bug on your windshield and your wiper blade skipping across it causing the eye to become irritated. My eye now looks like new again .and the scar is not returning unlike many ther surgriesof this type. I highly recommend Dr. Chang for any of your eye needs.