Simi Lock-Up

If I could put less than 1 star I would. I originally chose Simi Lock up because they had a good special, buy 1 get 1 month, or buy 2 get 2. I had called weeks in advance to check availability, and then days before and all seemed fine, Cliff & Ryan confirmed they’d be there from 7 – 7. I drove 6 hours from Northern CA and get there at 5:00. They had closed early and didn’t even leave a note or call me or anything. I’m 8 & ½ months pregnant and it was 99 degrees outside and I waited for at least an hour for someone to answer the phone, come back to the office from a walk through, something. Nothing. I emailed, left several voice mails and didn’t get a call back. The «live-​in» manager was no where to be found, with no number to call. It was virtually a desert. Finally the next day Cliff called me to let me know they were there if I wanted to «stop by and get a unit». No apology, no recognition that they had flaked on me or anything. Awful. I was able to walk right through the facility when ppl came and went through the gate, no security. Can’t stress enough this place is a joke. Too bad too, I thought they seemed great over the phone.