Christian Brothers Automotive

The employees at Christian Brothers are very nice and friendly. They are upfront and honest. Their prices are very reasonable as well. They had my car fixed in no time. I would recommend this place to anyone who is in need of auto work

This is really a 3.5 rating. 4-​stars for doing a nice job on fixing fuel related problems. 2.5 to 3 stars (out of shear inconvenience) that I had to drive back to get an item fixed that took 5 minutes for the mechanic to complete (on the second try). 2-​stars that I have an email sent from Christian Brothers for $ 15 dollars off computer diagnostics (well computer diagnosis was done and no coupon was applied, for a job over $ 1000, at least automatically apply coupons like this. Driving back was annoying, but I got a verbal that I would get a free oil change the next time it is needed. (In general, I feel good about their service, but am jaded with enough dealerships (GM) and lies and cover ups (Chrysler)to keep my vehicle coming back or the 5 minute fix that could have prevented another $ 500 or more in repair) so far even with my current annoyance I do trust this shop to correct major problems, but this shop is under new ownership and I’ve noticed from the previous ownership that not all problems are corrected as thoroughly and other places are catching them during their inspections. (Hopefully this improves by the next time.). 5-​stars that this dealership has 24 000 miles or 2 year warranty on work performed. (It was explained to me that if it takes me 6 years to reach 24k miles that the warranty would still be honored). Again, time will tell. hope this review helps.

My husband went in for safety and emissions on an f250 super duty because our normal shop was booked. It failed over a communication issue with obd computer. They told him drive it, sometimes it takes a while to «complete the communication cycle.» He asked if it was exempt they said no. 300 miles later and 3 return visits they generously offered to replace o2 censor (even though no codes were given). Back to reg. shop truck IS exempt and o2 sensor is fine! Ugh.
Guess they earn a couple stars for the whole Christian gimmick. Plus the place was clean. I’m sure a lot of the loyal customers are «convinced» they are getting some special treatment with repairs. They made it seem like they would be doing my husband a favor to start blindly replacing things.

Honestly… top notch customer service! These guys really went out of their way to take care of me. I had to have both my emissions and safety inspections done recently, and saw one of CBA’s coupons for an oil change. I figured I’d just knock everything out at once so I went ahead and scheduled an appointment. To my surprise, my car failed both tests and needed quite a bit of work to resolve the issues. The employees and the owner worked together with me to help keep my costs at a minimum while completing the work as quickly as possible. This place deserves 10 stars if it were an option! I won’t ever take my car anywhere else.