Mediacom

Worst Internet service. Avoid this provider. I can’t wait for my contract to be over.

Horrible customer service. My internet has been down for 12 days and they don’t seem like their in any hurry to fix it

I have to agree with everyone the Internet never works and I am still having to pay a bill for it we called on Sunday and they said they would contact us and come out within 2 days and still no call or anything and still no internet I think it maybe time to cut my connections with media com

Internet Sucks the worst is dropping connection people in the office are good text up come out several times they say one thing or they say another thing is just that place sucks

I know these posts are old but these guyshttp://www.accelwireelss.com plan on expanding out to Menifee area they have received way to many calls to ignore so they are looking for an area of high ground to expand their services.
If you have questions please don’t hesitate to call them they understand the issues you are having with Mediacom and they can provide a better service once they are up and running. They are taking calls for a waiting list of some sort to gauge how bad it is out there and what they need to do for assets to expand.
Hope you guys get service going with them.

I wouldn’t even give them one star. They are the worst company. We only have Internet and we’re receiving 300 dollar bills monthly. The first time I got a bill, I called and they said we were paying in advance. Second month I called and they stated the same thing. Third time I was like Wth ok something isn’t right. Called and they said they are charging overage charges because we’re exceeding our usage. Make a long story short for 3 months of Internet service we paid 900 dollars. That is the largest scam!!! I would highly recommend getting service elsewhere. Hence there crappy reviews

Service absolutely sucks! Their connection always fails and is interrupted. Had a tech come to my house several times to address those issues, but time me after time the issues were never resolved. Unfortunately there’s not much of an option here where I live.
What’s the point of paying for high speed internet when I don’t have internet half the time, and when I finally do, it’s so slow!!!

From day one with this internet service provider, has been nothing but delays, lost connection, resolving host problems. They have been out two times already, set for another appointment later this month, even though we tell them that we do not have adequate internet service throughout any day. My advice, is to seek your internet, computer, land line with another, any provider. Regret leaving Fios/​Verizon to try this joke of a internet provider company. Do not use them! You will regret your decision.

I want to give Nathan FIVE stars for being a top notch tech, manager RON for trying his best, but overall they work for a company known for spinning tales about pricing along with poor equipment choices and information, at least in Sun City/​Menifee area. And the only plan basically is $ 97/​per month, even if you take back TiVo, etc. they itemize each but and bolt to come to that number anyway. Yes, I would research other options, as I was totally spoiled with Time Warner.

Internet did not work right after install. Now I don’t mean it was slow or even bad — I’m saying it wouldn’t connect! Wouldn’t connect wirelessly and Ron the supervisor told me well the modem works it’s not our issue if you don’t have wireless. Seriously!!! In this day and age who connects everything to a modem? Stay away from media com

The service is getting worse and worse by the day. The internet connection is poor and it’s difficult to use Hulu Plus on the Apple TV. We’ve had the service techs come over multiple times and nothing ever really takes place except them taking a look at out equipment and jot down some «notes.» I think we will be switching carriers soon. Such a drag really because I like using a local service but we can’t take this poor connection any longer! Also, I feel a little insulted that they think I’m fooled by the nonsense they pretend to do while in our home. Not cool, Mediacomm… Not cool!

the quality of mediacoms Internet is a joke recently started service the signal is not even strong enough to watch a TV show on Hulu and the internet cuts out at least 2 or 3 times a day

Still standing by my review of Mediacom, they suck. We recently moved and called a week in advance to have service transferred to our new house. On the install day and time, no one showed up. When we called they had the goddamn balls to say sorry we have no record of your order. We had to yell and scream all the way up the supervisor ladder to get someone out the next day. Fuck these incompetent bastards.

Been a customer for a number of years, OK service with its share of random black outs on service, mostly internet failures although at times cable failed too, nothing horrible but you must know this.
The phone customer service is much better, I repeat, much better than the front staff at the Sun City location, at least for the staff manning the desk on the date of this review. Rita and some other lady.
The staff manning the office on the month of this review was, shall I say, less than accommodating and that would be a generous statement.
The lack of knowledge, apathy and very poor customer service was really a slap in the face after years of service. Everybody talks about years of service, loyalty, etc, etc, it means nothing, nothing at all but I thought that I would mention it.
Rita Rodriguez, the lady at the desk could not do a single transaction without making mistakes and giving misleading/​false/​erroneous information, the other lady had to constantly correct her and help her with her computer operation, unfortunately, the other lady’s customer service was only a little better than Rita’s, which it isnt a good thing.
When I finally got to Rita, I cringed at her lack of knowledge and extremely poor customer service.
I’m done with them, put your money elsewhere.