Safeway

Sad how this Safeway location looks good on the outside, and has nice decorations, but the bathrooms are the worst out of all the Safeways in the area. I would think that I’m in a dirty gas station off the 101 based on the cleanliness of the restrooms. The floors are regularly streaked with dirt, paper towels and toilet paper strewn about the room, and stuff stuck on the drain in the sinks. Yuck. At least I know this to be true for the women’s restroom, however I have heard the men’s are not much better.
Yeah the rest of the store is clean, but come on, not only the customers have to use the bathrooms, the workers have to as well. That’s a statement on how much they really care about keeping clean.
Oh, and the WiFi stopped working.

SAFEWAY STARBUCKS REVIEW: This starbucks has the worst sbux employees. I have come on several diffrent times and always see nothing but attitude from the same employee. She always is complaining/​showing attitude about something.
First visit, employee was nowhere to be found for 10 minutes or so. I believe she was grabbing milk. She came back and said we are closed it was barely 7:00pm. The man in front of me said we have been standing here for awhile now so she made us drinks. She complained about the drink she had to make for the man in front of me. (Black iced coffee) that they are out and she would not be making more. Turns out the man was «in luck» as she said. I ended up with a super liquidy frap.
Second visit, she clearly wanted to go home since it was someones birthday and she made it clear she didnt want to make drinks or care to make them efficiently. I believe it was a saturday.
Third and final visit, she used her index finger to say «actually, we are closed». Without saying anything i walked away mad. What pissed me off was all my other encounters with this lady and her using her finger while having her back to me to tell me with attitude the counter was closed. I came back to grab her name and she said «Mellow»

I would give Safeway 3.5 stars if I could. It’s what you expect from a grocery store and pretty much has everything thing you need. The place is clean and well stocked. I got what I wanted and was in-​and-​out quick style.

I was in this morning around 6:20 am and was in the deli department ordering a breakfast burrito from an employee named Caren. (Indian lady) she gave me the worst customer service I’ve ever had. She was so rude when she was asking what I wanted and was throwing EVRYTHING around. Slammed my food inside of the oven when she was warming it up. Before handing it to me I asked if she could cut it in half and she said no because they don’t do that anymore. I always come here every morning and they always cut for me so I knew she was lying. I told her that and she said fine I’ll cut it but next time tell me before hand. I don’t know if she was having a bad day or what it might be but that doesn’t give her the right to treat others that way. That’s her job and she should be treating every customer with respect. I work in the medical field and I’ve had my really bad days but never have I ever taken it on my patients. They don’t deserve it and they are not at fault. Caren needs some serious training or to find another job that doesn’t consist of customer service. After I was done with her I walked over to another employee to ask to speak to a manager and they said they were the manager on duty. Idk if it was for the deli department or what but I told her about the situation and she said that she will talk to her. Hopefully she will. I then spoke to another employee to see if maybe they had another manager on duty but she couldn’t reach out to anymore at the moment. As far as I know, I will no longer be buying anything from the deli department in this location.

I shop here because of the great customer service experience I have had with Ed in the Customer Service Department. 1. He knows his stuff and can do complicated transactions quickly. 2. He is very personable which allows you (the shopper) to connect with him on a friendlier level. 3. He is consistent with his customer service which is very important for repeat shoppers. Overall, I would have to say that I come to the customer service area about once a week to do a certain transaction and he always offers to help me and knows exactly what I am doing. Great guy. Needs to become the manager of the customer service station if he isnt already.

Definitely one of the better Safeway’s around! Excellent customer service, 24 hours, not to mention staff that don’t look at you as if you have boosted a pie, because you forgot to brush your teeth

It’s so close to my apartment that I often come here to buy some fruits and vegetables. The interior environment is clean and bright. The only thing I am not satisfied with is there are not many brands of shampoo. I have to pick up one from what they provide.

I think that I have never went here. But my brother did when he shopped for food to eat at home.

This is reviewing the sushi chef ONLY, and he gets 5 stars! First, many are surprised that Safeway has sushi… and after an event I had, many were surprised Safeway had sushi this good! While I’m not picky, I can differentiate and appreciate different qualities of a sushi roll — — how tightly it’s rolled (ie are any grains of rice smashed?), the taste of the sushi rice (vinegar, sugar, rice ratios), ingredients used, etc. The rice was seasoned very nicely (not too sweet, tart, or bland), and the rolls weren’t too tight, and also not falling apart. Pretty perfect.
The presentation was beautiful. I can’t believe guests commented on that too!
There was a lot of imitation crab, but in the chef’s defense, I asked him not to use any tuna since there was a salmonella scare (of course, the day before my event) and not much information was known about the tuna distributor/​source of the salmonella. He accommodated my request with ease and no one knew any different.
I did some price comparisons as well and they were very reasonable. The value was definitely there.
The chef was also accommodating about my pick up time and was very polite and gracious both while placing the ordering and picking it up. He had it done in time so I didn’t have to wait at all. I couldn’t have asked for a better experience all around!
And, I also know he makes the rice fresh each day (on a different occasion I wanted to order rolls asap and was told he had to cook more rice since he only makes enough on hand for the rolls he has out that day in the case (grab and go)). Quality does not seem to be compromised just because it’s in a Safeway. Yet he was still accommodating and willing to make 40+ pieces within a couple hours (when adding in the rice-​cooking time).
With the many components of sushi and what comes with ordering a tray, it was 5 stars all around. I wish I had his name. I had many guests asking where the sushi was from, and I was very specific about which Safeway, because the chef makes a huge difference!

I do not recommend Safeway as a grocery store. The Safeway employees do not have customers foremost in mind. They are mostly part time and are not committed to customer service. One example is that they often block the aisles so customers cannot easily pass and they are oblivious to their obstruction. One of them was unhappy when I moved his cart so that I could pass. Once I called to speak to a manager to request a specific Safeway product. This manager said they would order the product and said I should ask for her if it was not available. When I returned a week later, the Safeway product was not available; nor was the manager.
Safeway has marketing broadcasts over loudspeakers that I do not care for. I want to shop in peace and quiet; and not to be sold on their sale of the day. When I complained, a top national level official responded (this is a paraphrase) that he did not care what I thought.
Consumers Reports ranks Safeway very low — as 58 out of 68 for grocery stores in the United States.
Other Unilocal consumers evaluate Safeway as very low and I agree.

While the store is always clean I have seen a lot of produce with mold on it. It isn’t so bad that I don’t shop there anymore. But if this was not a few blocks from my house I would go to another one. You have to search through the produce to find good ones.
And I never buy beef from there anymore. I have brought beef home many times and opened it to find it smell bad. And other times it goes bad in a day or so. I have never bought meat directly from the counter so that might be different.
The one thing I can recommend is the sandwich shop. I get the tuscany chicken sandwich and it always good. I love their sub sauce but for some reason they don’t sell it at the store by itself.

I cant recall if this was refurbished or built as one of the more modern Safeways. It is gigantic with a Pharmacy in the back. Large prepared foods, large fromage area, boozes, produce, housewares, meats, seafood. Just about everything. Even a near retail size Starbucks. Grabbed a bunch of bulk iced tea on sale for the week. Liquid refreshment for the win!

Safeway, you’ve been good to me old friend.
I rarely, if ever drive the extra mile down the road to this one, but when I do it’s because I just went to Trader Joe’s & forgot something on my way home that I’m too lazy to turn around for.
As far as Safeway’s go, this one is pretty gigantic. I find myself getting lost in here and I sort of hate it.
Their selection is as good as all the other Safeway’s, if not slightly better, and the customer service at night is shoddy too, especially after 6pm.

Pretty clean, well stocked, and decent sized Safeway. It’s located in a strip mall together with some other larger stores to accommodate all shopping needs.
On the left side of the store next to Starbucks there is a deli counter which has usually a long line during lunch time. There’s also a stand with fresh, ready-​made soup (around $ 5) for take-​out, which is a nice lunch alternative.
Solid store with good lunch options for all of us who want to save some $$$. Parking always available on the huge lot.

Good place for us to come, as Petco and Toys R Us is located in the same lot.
This is an updated Safeway and has many varieties of groceries. I can find specialty items here for my family easily here.
Cashiers and store staff are friendly and helpful.
Lots of check out aisles. I don’t recall ever having to wait long here, and the store seems well staffed.
There’s a Starbucks here and a US Bank.
The bakery is good here. I’ve ordered birthday cakes here.
Plenty of parking.

Cannot buy shaving razors after 8pm!
I walk into Safeway to buy shaving razors and after finding the aisle a sign said please get them from customer service! I walked to the CS desk and no one was there, after waiting 5 minutes I asked the cashiers and they said: anyone can get you them so I lined up and when I got to the self service checkout cashier she said sorry no one has a key to the razors!
Are razors really that important that you stop selling them and lock them up after 8pm? What kind of operation/​location is this Safeway!

This store is wayyyyy to huge and just confuses the crap out of me. I am not a fan of those half isles at all. However due to its size… they have EVERYTHING! Anything you want… they will more than likely have. My home Safeway is over by SCU and is tiny, so they don’t have tons and tons to chose from like this one does. Can be overwhelming for sure.
Anyway… we picked up a cake for our friend/​co-​worker/​breast cancer survivor today from the bakery and swear… my 7 year old could have done a better job decorating this cake. Very pathetic.
2 stars for the bakery + 1 star for the store as a whole.

I go to this safeway simply because it is only a 5 minute walk from my house. Their prices are higher than Sprouts, let alone Costco, and the quality of their fresh fish is not as good –too salty.
Their generic brands of strawberry popsicles are good, and I get their pumpkin pies when on sale. Other items include their fresh cut turkey at half price in the deli, their potato salad, and their frozen breaded tilapia fillets. Sometimes they have their turkey pot roast of dark meat on sale for $ 5, which is enough for Thanksgiving for 4. And I like their breaded cod on sale for 5 pieces for $ 5.
Sometimes I get their Friskies variety canned cat food –fillets, which the cats lap up eagerly. Prices of cat litter are much cheaper at Costco, and can food at Pet Club, but they are far away.
Best of all is their 4 course Shanghai Chinese dinner –four medium containers of rice, noodles, two main dishes, and pot stickers/​egg rolls for $ 10, piping hot, ready to eat. I usually get the Mongolian beef and the Kung Pao Chicken, with two chow meins. Add cooked red peppers, brocolli, sliced onions, and squash, and this can be a meal for two people for three nights, except that my picky wife doesn’t like eating the same thing two nights in a row. Ok, she’s not that picky –she married me, right!
They also have a red box DVD rental machine, which is basicly a dollar a day –got to get there early to beat the kids on Friday afternoon.
Getting out and making a left turn onto Sunnyvale Ave during rush hour is taking your life into your own hands –easier to exit from the 24 hour Fitness exit, and make a U at Sunnyvale Saratoga.

Be careful when you purchase fruit on sale, most of the time its because its starting to go bad and the store wants to get rid of it. 2 boxes of blueberries for 5 bucks yeah sure why not! looking at which one to pick I see a few with mold on the bottom. Absolutely disgusting!
In the aisles roaming in and out, I see an employee sitting on the floor (thinking something happened to her) with a bucket and cleaning supplies. Scrubbing the dirt off the shelves and wiping it down with Windex. Last thing I remembered was walking into Safeway not a sweatshop…
This is how Safeway treats their employees???

Big and clean grocery store. Lots of aisles and options.
There are some pros and cons about shopping at Safeway these days —
PROs
— personalized digital coupons with offers based on individual’s shopping behavior. I find this to be extremely helpful for me as I don’t have to always wait around for something to go on sale. Safeway is now able to offer me coupons for things I often buy so it’s a real plus for me and for them. They are so clever with this addition.
— Self-​checkout is great!
CONs
— The same PRO above also has its flaws. Safeway now forces people to have to go through multiple places to find deals. You have the regular weekly sales, the personalized deals and the digital coupons. Now shoppers have to search through different locations and have to manually add the digital coupon deals in order to apply the discounts. Maybe over time the system will be more streamlined allowing better management for the consumers.
Other than that, I am happy with Safeway.
They are really stepping up in keeping with new technologies in order to stay competitive. Kudos to them!