The Vitamin Shoppe

This was a great experience. I called ahead to check if they carried the homeopathic med we were looking for. And they did. The rep on the phone was very kind and promptly answered our questions. The in store experience was a quick in and out. Again the kind store rep simply directed us to the homeopathic aisle. Dad and I picked the med and were on our way in less than 5 minutes.

I’m always a bit floored whenever I walk into this place. They have everything you could ever dream of vitamin/​supplement-​related. Things I’d never even knew existed. But I just go in for my Power PB. It’s actually cheaper than online, which surprised me. I have a little trouble finding it sometimes, but it feels like no sooner than I think, «hmm, now where was that Power PB again?» does a staff member ask if I need help finding something. Pretty impressive, all around.

VERY RUDE STAFF i asked a question about Kids Gummy Bears and the lady on the cash register was super Rude it was Sunday afternoon and the store was not too busy may be 4 people including me. I guess they were short staffed and she was taking it out on her customers.

Super helpful and knowledgeable staff and great selection. I buy from here several times a week!

I walked in and asked for a supplement Walgreens pharmacists hadn’t even heard of and the guy walked me right to it. What the heck Walgreens?! Oh well. I got my points card now. It’s about to go down! They have everything I need. I’ll only go back to Walgreens for aspirin and foot lotion.

Where I go to get my healthy on.
I’m pretty vigilant about my health. I constantly watch my calories, proteins, fats and carbs. To that, I’ve become a fan of Quest bars. This is where I go to stock up on those for the week. Inexpensive, lots of specials and a friendly, knowledgeable staff. Simple and to the point.

They have everything. EVERYTHING.
You can find supplements, powders, weight loss products, pre-​workout products, post-​workout products… bottom line: you name it, they’ve got it.
When I drove over on a Saturday night, I initially thought they were closed due to the lights inside being very dim. They were, however, indeed still open (albeit empty). One of the employees led me directly to what I was looking for and I was in and out within two minutes. To make matters better, the prices are relatively competitive to what you see online.
This is how it should always be, EVERYWHERE.
5 stars all the way

Friendly and knowledgeable staff.
I’ve called on several occasions to see if they carry various items, and each time the staff has been quick to tell me whether they carry the items (and if so, whether the items were in stock or not).
Good selection of items. When they are sold out of something, it can take several days to get it back in stock.
I had to do a return, and the cashier was quick to assist me.
They have «buy one, get one for 50% off» sales often.
There is a free Healthy Rewards program (earn one point for every dollar spent, and 100 points gets one a $ 5 gift certificate).
The parking lot is nuts. They share parking with Five Guys Burgers and Fries, Panera, Rubio’s, Pizza My Heart, etc. You get the picture.

First time going in and I wasn’t sure what to look for. The woman at the front register was very knowledgeable (associate 54 668). She helped my friend and I find the right supplements for what our goals are. Also, they have a buy one get one 50% sale on their products. Highly recommend coming here.

The item I was looking for were easy to find and a buck cheaper than other places, before taxes.
The reason for the 3-​stars is that the clerk gave me a plastic bag when I asked for it, but he didn’t bother to open it and place my item that I had purchased into the bag. Call me old-​fashioned, but I have grown utterly disgusted with the total lack of basic courtesy once afforded customers, regardless of the size of their order.
The clerk’s job is to open the bag and place the purchased items within said bag with respect and a smile, not simply flick your wrist while handing it to said customer.
The clerk was lazy and disconcerned, and it showed. I will not return to this location.

I enjoy visiting the Vitamin Shoppe. The employees are very friendly, willing to help, and knowledgeable. I can never get that kind of service at gnc.

Just like every vitamin shoppe I’ve been to so far, great service, knowledgeable staff.
They checked on me every five minutes or so asking me if I have any questions in regards to the section I was standing in front of. I politely said I was just browsing the first few times. Finally after finding a few things that I wanted, I had a question in regards to some heart health supplements in which the lady there was very helpful. She helped me make a decision on which garlic supplement would best suit my needs and even upsold me another cholesterol health supplement that I would not have known about if she didn’t inform me. Plant sterols it was called I think. Also advised that I should always consult my physician before taking any new supplements. I really respect that reminder as well.
As I walked around a little more to look for anything I might have missed, the man who was also working there offered me a basket since he noticed my hands were getting pretty full. Great customer service. Very knowledgeable and tactful.
I wish I remembered their names so I could give them more direct credit here. I’ll probably come back to this review if I find out the next time I stop by the store.

I always have a great experience at this particular location. Today however, I really was impressed with one employee especially. He was way above and beyond to help me have a better understanding about all the products I am interested in and was purchasing.
Danny has assisted me with little things in the past and has always been friendly, eager to help and passionate about his job. Today he helped me in a way that no one has before. He answered every single question I had about every product I wanted to purchase and even recommended better products and supplements that I should be taking. In the recent years I have packed on a lot of weight and I am NOT happy about it. Danny, didn’t make me feel ashamed about my limited nutritional knowledge. He gave me hope and motivation to take my health into my own hands. He spent quite a bit of time helping me and suggesting other products that I am not familiar with. Like I said, he broke down each product and explained to me exactly what it does for my body and how to take it. I value him and I am so appreciative for his help. I now feel confident about the items I purchased and I have a better understanding about how to use them and what exactly to take.
Also, the store is always organized and neat. I too, appreciate that. I do wish they would have a little better prices… But, I will spend the extra to get my products from people who are happy and eager to help.
All the employees at this location are kind and passionate. You can tell they really like their job. It shows!!!

Love their products, bought my pink blender bottle here a year ago on sale! Fully stocked on different protein powders and interesting nutritional supplements here. $ 8 for their Chia Seeds, love it! Customer service not too friendly or approachable, but I just get what I need and leave so whatever.

People here are awesomeI could have sworn I wrote a review for this place already???
The Staff: I have learned so much from these guys! If you have a question, just ask. They are happy to answer to the best of their knowledge. I come here so much that I know the guys by name. The other day I came here trying to get information on diets and supplements to drop body fat. The workers helped me out and let me know how certain supplements act and informed me what would be good for losing weight.
The products: They have a large variety and carry most of the popular brands.
The price: This cant really be answered since prices vary from $ 1 to $ 100. It all depends on what you are looking for. This place is WAY cheaper than GNC. It’s comparable to other online stores. The cool thing about this place is that they have a rewards program. A program where you rack up point and at the end of they year, you can cash those in!
The Shop: Most Vitamin shops look new and are laid out properly. I like their lay out because it is then easier for people to find something. When you walk in (facing the register) you can find the protein and pre workouts to the back right. Left side is stocked with all sorts of vitamins.
Am I going back? I will always go to these guys. They know so much! When you do come here, make sure you sign up for their re

Right near 24 Hour Fitness Sunnyvale, this is my go-​to Vitamin Shoppe location. I have been in this location a couple of times to buy Protein powders and bars. Someone always offers to help me, but the woman during my last visit was especially knowledgeable. Sometimes they will also have samples of the products (because who wants to buy a huge tub of $ 40 protein powder that tastes disgusting?). They really don’t advertise the fact that they will offer a sample as I had to ask and once before they told me they didn’t have any samples. This is a pretty large location, however the one in Los Altos may be even bigger. The only negative is that unlike Whole Foods, where I sometimes also purchase products, I don’t believe there is a moneyback guarentee if you dislike it. At Whole Foods, I was encouraged to buy the big tub of protein powder and the employee proactively told me to just return it opened if I disliked it. While the Vitamin Shoppe has a substantial variety of powders, I am always hesitant to buy a big tub because I am unsure whether I will like the taste. But, they have a huge selection and a frequent buyer card. The prices are also slightly lower than GNC.

The price is higher than nutrishop. They won’t price match online prices and is it me or do you feel rushed when you walk inside?
I’m not sure if they think I’m going to steal a product or something, but every time I have something in my hand; they always ask if they can put it front where the cashier is.
I only come in here when the nutrishop doesn’t have something in stock and I cant wait for
. It’s better than GNC, but I had better experience.

I came in looking for a particular weight management supplement. I’d been working out 5 days a week and hit a plateau, and a month on that supplement had helped me break free. When I mentioned it to the staff member (I forgot to get his name, but he was super helpful), he asked why I wanted that particular supplement and what I hoped to accomplish. After I explained, he recommended a similar supplement that would save me money and contained more natural ingredients. I wound up paying half what I would have had I bought the original one I came for, plus the one I bought wound up being enough for 2 – 3 months instead of 2 – 4 weeks.
I’m not big on vitamins and powders and pills. I don’t know much about vitamin and nutrient deficiencies, but I’m learning. And I appreciate the fact that the staff here is knowledgeable enough to help explain certain concepts and make product recommendations. That they do it without unnecessary upsells is pretty damn awesome.

Their staff are good, I visited this place for the first time and I had asked them lots of question that were important to me.
They helped me a lot finding the right choice

The store is located in a busy shopping area, right next to some popular food joints where local workers like to relax during the lunch breaks, so parking can be a pain in the behind.
I was looking for some energy supplements and decided to stop by here. Right away, when I walked up, I thought to myself, «Whoa, this is way better then GNC and Vitamin World.» Walked in, no greetings (usually I like that). Walked around looking for what I wanted. Stood there for about 5 – 10 minutes until I finally saw they were out of the product I wanted. So I started looking at the other products and checking reviews on the internet on my phone. One of the sales associates Angel walks right past me, looks at me, but kept walking. Okay? Way to be helpful, thanks.
Finally decided to try one of the supplements out that was rated ⁴⁄₅ stars. There was a lady being helped at the register, so I figured I could use the bathroom real quick. Walked up to Angel who was busy checking in UPS/​MAIL packages by the front door. Stood for a few seconds while he continued to scan them, then he finally turned around annoyed that I had disrupted his package scans count. Asked him if they had a bathroom I could use, in which he replied no. So I walked back to the cash register annoyed by his attitude, and he walked over to the cash register to ring me up. Pretty much even exchange. Said the price, swiped my card, put my supplements in a bag, handed it to me, snatched it out his hand, and walked out.
Horrible customer service! Just because you might be having a bad day doesn’t mean you can ruin other peoples.