So Cal Screenprinting

I was not able to do 0 stars, even though it deserves it. I am a freelance graphic designer hired for 2 projects by Erich Whiteford. And after delivering the artwork very quickly I have still not been paid. It is coming up on a year and I will probably have to take him to small claims court. I have gotten nothing but empty promises and sob stories about his business problems. Do not do business with any company he is associated with. You will get screwed.

I work for the same Company as David and can confirm that every detail in his review is correct. We now have two boxes of unusable T-​Shirts in our office for which we paid in advance. I would definitely advise against working with Erich.

We placed an order for t-​shirts with SoCal Screen Printing on August 18, 2011. Erich Whitford said that he «could turn the order around pretty quickly.» We were told our shirts were going to be ready for pick up a week later on the 25^th. They were not ready so Erich said he would deliver them the next day on the 26^th. He did not deliver them. He said on Monday, August 29^th that he had some staffing issues and they would be done by Tuesday the 27^th. He was told we needed them for a specific event on September 1^st. He said one of his worker’s family members had died so the shirts were not ready on that Tuesday either. Erich contacted our administrative assistant at 5 in the morning of the 1^st to say our shirts were ready. When we did not answer he texted and called numerous times until resorting to delivering our shirts to the office and leaving them with a security guard at 6am. He told us they were left in a suite that didn’t exist. We had to go door to door to locate the shirts. Upon opening the box we realized they were unfortunately not printed to our specifications or with the quality that we expected.
On the day of delivery, we let Erich know that we were dissatisfied that the shirts were not printed to specification and the quality of the printing was unacceptable. He indicated that he would come get the shirts and show us some samples of past work and we agreed to look at his previous work and that we’d work with him on a solution. Erich committed to coming to our office on Tuesday, September 6^th. He did not show up and subsequently ignored calls, emails and texts. We finally reached Erich by phone and he committed to come to our office on Tuesday, September 13^th. Again he didn’t meet his commitment. I called to discuss the issue with him via phone and he took no responsibility and called me an «a**hole». He made another commitment to come to our office on Tuesday, September 20^th. On Monday, September 19^th, he called to say he had a doctor’s appointment that he couldn’t miss. At that point, I told him that he needed to come pick up the shirts and either bring a check as a refund or simply pick up the shirts. I gave him the option to do whatever he felt was the right thing to do. He committed to come to our office on Wednesday, September 21 at 3pm. Needless to say, he didn’t show up and has not returned any phone calls.
Under no circumstances should you do business with Erich Whitford or SoCal Screen Printing. You are risking being ripped off.