Hilton Garden Inn West Palm Beach Airport

Good location for business travel to WPB… enjoyed the pleasant and accommodating service of Franco at the lobby bar… The Hilton Garden Inn is always a pleasure to visit.

No hotel can beat this hotel’s friendliness. Top Notch genuine people!

You get what you pay for. For $ 115/​night AAA rate it wasn’t too bad. Clean bed and a bathroom. Toilet made screeching sound and room needed some work (paint/​mold). Not sure I’d stay here again.

I can’t find the Garden Grille and Bar so I am leaving a review through here. We stayed in the Hampton Inn next door and they recommend this place to eat. Don’t order from here. The food was horrible. We had fish and chips and the chips were burned. We also had tortellini with a pesto sauce and it was horrible. $ 40 for this awful meal. Live and Learn. We also made sure to inform the manager at the Hampton that they really shouldn’t recommend this place to their guests. There are many other places to eat that are close by.

Do NOT go to this hotel. RUDEST general manager ever!!! I had a small problem, tried to explain it to her and she yelled at me. Awful experience. Zero stars.

For WPB, this place was nice, clean, and quiet. Price for value – 4.5 stars! I also had the breakfast in the morning – decent – coffee agreed could have been hotter, but decent selection, and food was warm for the most part! Surrounds of the hotel were very pretty and picturesque. My only complaint is that there were no nearby restaurants or places to get food, once room service stopped. I was down there for work, and often got done late in the evening and had very few choices. Oh, and also, instead of shampoo and conditioner in the bathroom, they just had shampoo and lotion! :?

The only reason I’m not rating this hotel 5 stars is because we weren’t able to get room service at 12am… yes, I’m spoiled.
We stay in the Palm Beach airport area often when we visit for concerts at Cruzan. This has been the nicest and cleanest one so far. I was expecting a lower quality of service than our recent stay and the regular Hilton, but I was dead wrong. The customer service was exceptional. Rooms were extremely clean and the common areas had very nice updated décor.
There is a breakfast buffet for $ 11.95 on weekends up until 11am. Check out was at 12pm vs. 11am in most hotels. There is a small sundry shop which is open 24 with your basics. My only complaint would be the lack of late night room service, but then again, I believe this is not what would be considered a «full-​service» hotel. That being said, I’d stay here again for our next concert at Cruzan.

Nice small hotel located near West Palm Beach Airport. Room and bathroom were clean. Bed was comfortable. Staff is very friendly. We had breakfast at the The American Grill located in the lobby. Food was so so. Coffee was warm not hot, omelet was OK. The room reservation included a free breakfast for two. so shouldn’t complain!

Super-​friendly staff, clean room, close to airport.
Done and done.

We had a wonderful stay! The staff was amazing… so friendly and very helpful! Corporate reservations made an error and the WPB team made sure we were happy and able to truly enjoy our stay! Thank you to Steve, Joe, Bernd, the front desk team, and rest of the friendly staff for making our family feel comfortable! We would definitely stay here again!

This isn’t part of the review of the hotel itself, but STAY AWAY from The American Grille in the lobby. Man up, and take a shuttle to City Place to eat. Trust me — don’t make the same mistake I did. I don’t care how tired you are. I’ll make a separate review for this place when I get around to it, but this is a code red alert. We’re talking about a place that sells KRAFT mac and cheese for $ 8! Whaaaa? Does it come with 8 boxes? I don’t understand…
The hotel itself is very nice. The front desk is super, super, super helpful. The room was super spacious and clean. The bathroom was clean too and also very spacious. Everything was replenished the next morning — soap, lotion, shampoo, conditioner, you name it. There’s a microwave and fridge too! There’s also a Keurig machine — which I am not sure if they charge you for it. The pool area is also really nice!
It’s really nice they have a complimentary shuttle, which take pick goes to City Place and the airport. Yes, you can call the hotel and request a shuttle to pick you up from the airport. I just wish they took you to other places too, like the beach. Also, you are better off calling Palm Taxi Services to pick you up, rather than have the hotel do it — because they call this one company that’s flat rate. For example. I took that pro-​rated company that the hotel called for down to X, and it cost $ 17, On the way back to the hotel from X, I called Palm Taxi, and it cost $ 12. Also, to go down to the beach with this pro-​rated place, it costs $ 20. So do you cab research and be careful! Most do not take cards, but the pro-​rated one does BUT there’s a $ 3 «convenience fee…» Yeah — no one see’s the irony in that one… because there’s really nothing convenient about paying more money.

Shuttle from airport is great. They also take you downtown if you want. Libby has just been redecorated. Rooms are getting a bit dated but are clean. Staff is super friendly. Dinner is pretty good service and the omelets at breakfast outstanding. Enjoy!

This hotel was great! Very friendly staff, clean and nice rooms. I needed a quick stay for an early morning flight and this was perfect!

I’ve always enjoyed my stay here. The staff have always been helpful. Rates seem to be reasonable, plus I use Hilton Honors points or get Hilton Honors points. The pool is great. The rooms are comfortable and modern.

There are 2 Hilton hotels near the airport and the shuttle from the other location picked me up. Once the other location looked up my reservaton and realized I was at the wrong local, they said «we have another one». «You are supposed to be @ the Garden Inn» Thankfully the correct hotel shuttle was nice enough to come and pick me up.
Pretty decent hotel! They have an outdoor pool that I could not take advantage of as it rained the two days I stayed there. Rooms are very spacious as mine came with a king bed and a nice couch as well as an alarm clock that I could play my ipod on. The bar downstairs is sort of small as the area also hosts breakfast in the morning which was ok. The egg whites and bacon were not as good as I expected, but served its purpose. The bartender was very helpful in suggesting dinner places for me and my colleague… I think the guy’s name is Josh.
They have a pretty sweet 24 hour workout facility with more up to date equipment than my current, local gym. The front desk served very good homemade chocolate chip cookies, but only after 5PM. Free wi-​fi is also included in your stay here. Wouldn’t mind staying here again

Got a rate here from Priceline. Tricky to find the entrance but if you just drive through Hampton Inn parking you’ll reach Hiltons Parking lot. Our room was strange… because it had blotches of ‘touch-​up’ (I’m guessing) paint on the walls and the refridgerator hummed all night long. I could have notified someone to move to another room (405) but when you put the air on it drowns it out. You can tell that the bathrooms had been updated some what recently becuase they felt pretty modern. The bedding was nice and the bathroom amenities are «Bath and Body Works» nice :)
In room coffee maker, refridgerator and microwave as well. Not to bad for the rate we were able to get and NO we never heard any airplanes and we were here the weekend of Hurricane Sandy (Halloween) Staff very pleasant, from my phone calls leading up to our trip to while we were in-​house. Housekeeping were extremely nice several times we needed more sugar and cream and they were always obliging. There was a Halloween party going on that Saturday night but it must’ve ended early because we didn’t ‘hear’ them only saw them in the hallway LOL
Not far at all from Cityplace and Clemetis Street so keep this in mind if you are looking to be near most everything.
They also have a small lounge with a flat screen TV that you can watch sports but they don’t have NFL Ticket so I didn’t go I just saw guests sitting there several times chilling with the Bartender. When next in the area I might be inclined to stay here again.
Respectfully Reviewed

A good HGI, but you can’t enjoy the pool because everyone smokes on the patio… I’ll retreat to my room so I won’t smell like an ashtray.

Nice, clean rooms. The staff is friendly and the pool is heated. No bath tub (shower only) if that matters to you.