Windsor Federal Savings

I have had this bank for several years now. I chose them because they were near to my home and a local bank (smaller). Of recently the bank has become very difficult to deal with and offer very little help. They are greedy for money and have become no different than BOA or any of those other large banks. Example: they charge $ 5.00 for a bank check, that’s a little high for a member. $ 5.00 to reprint a statement. Like the other reviewer noted, they limit the credit purchases to $ 25.00. Anything over that amount you have to use your PIN number. This is really inconvenient. I send my husband and kids to the store with my debit card and used to be able to have them purchase items without having to give out my PIN. What is the purpose of having a credit option if you can’t spend over $ 25.00?
What really upset me was the fact that money deposited in the ATM doesn’t clear by the next day. I guess it depends on when they feel like clearing out the ATM. Then they process debits before credits (optimizing the chances of an overdraft). Very shady bank. I hope they go out of business and all those miserable people lose their jobs and have to go on welfare. I really hate this bank and hate their staff. They can all go to hell and kiss my ass on the way there!

As you read this review, keep in mind I’ve been a customer of them for over 10 years.
First off, the customer service at this bank is awful. I recommend never calling the customer service line and speaking with whomever answers. You will not get anywhere. Snotty and rude.
Second, they virtually deemed their own Debt/​Mastercard useless as of August 2014. They have stated (even on the website) that you cannot use Windsor Federal’s Debt/​Mastercard at any big retailers as a mastercard for purchases. What they dont tell you is that if your transaction is $ 25 total, you have to use it as a debt card. They state a security breach has forced them to do this. Yet every other local or national bank has no issues.
So, when going to a retailer plan on getting declined everytime when swiping your card.
The problem is this. They have no plan to fix this issue, no targeted date as to if or when you can use the card as designed and no care that they have limited people to accessing there own money.
Also, good luck finding an ATM that doesnt charge you. Apparently they stop being a part of the SUM network and now you can only use them. Which if your out of town the fee range is $ 2.50 — $ 5.00+.
Finally, this is not a complaint from someone who has no money in his account and is just angry. I have plenty of money, not as much as I would like, but enough for my lifestyle. I just cannot understand why a bank would do this to customers and then provide no answer and awful customer service.
Good Bye Windsor Federal.

Crappy service. I went to cash a check from their bank and they charged me $ 5.00 since I did not have an account an wanted my information first to open a profile. asked to speak to the manager and she was less help then the teller. I use to like small town banks but this one is not helpful at all