Werk Management

Werk Management is one of those Condo management companies that bring back memories of College… unfortunately it’s not the pleasant warm fuzzy, getting drunk, having fun with friends ones. Hell, it’s not even the busting your butt for final exams either. More along the line of getting stuck in a line a mile long, where staff seem to run at a snails pace, and the system hits you with a thousand paper cuts of fees sort of college memory or better yet, your college renting company. You know the faceless entity that kept cranking your rates and no amount of scrubbing, cleaning, and minimal wear would ever let you see your security deposit again?
They have a small office and apparently manage many, many of the condominiums in the area. What good I can say about them is that they seem to take good care of the grounds.
What isn’t so good about them, services, fees, or doing anything within your condominium complex that does not suit them.
From a condo association perspective, you will see new and creative charges for «lawyer» services and «tax» services pop up on all sorts of bills. So while there main charges are low, there are lots of extra charges that will end up pushing everyones bills up rather quickly.
From a home owners position, I’ve had fees from them for not getting the letters they leave on doors, fees for being out of the town when they wanted people to schedule pipe cleaning, and in general a run around every time they strong arm the board into another policy change to make it easier on them. There office staff tend to be of the alufe sort, so don’t expect help if your trying to find out something or wish to dispute a fee and for the love of god! (or other appropriate deity of your choosing or lack there of as you may see fit) do NOT sign up with direct billing with them. It takes away what little ability you have to work through things.
Oh, and in Illinois there are laws on the books stating condominium associations and there contractors are supposed to respond or relay information on request. Have one outstanding for about 13 months now. They were trying to force me to switch services do to a «security issue» and claimed that the local police department was recommending the change. All I asked for was any history of issues regarding this topic at our complex or information from the police department. The last time I asked it was being processed but they were kind enough to grandfather me in just to be nice.
FYI, it takes a lot to get me riled up. This place does it in spades.