Woodside Dental Group

I’ve been going to Woodside Dental for 20 years and it’s pretty much been a positive experience for me, all things considered. The dentists have all been good and the staff has treated me professionally and as if they value me as a patient. Lately, I’m being taken care of my Dr. Lee and she is possibly the nicest dentist I’ve ever had.

I came here for a visit last week on Friday. I went in for a normal cleaning and exam. The staff was nice however when I was doing the x-​ray — -the scan pad kept falling off when they tried to stick it on to take the xray from my mouth. When I got the cleaning done, the lady sprayed water all over my face (the room was filthy). The reason why I am writing this review is because the dentist I saw told me i had 5 cavities. I kept in mind I have not been to the dentist for a while but how can I possibly get so many. I did some research and went to another dentist today for a second opinion to find out I HAVE NO CAVITIES. They tried to sell me the cosmetics fillings which my insurance does not cover, while my insurance did cover silver fillings and they did not inform me of that either. The guy reassured me they don’t make any money from this. Clearly this is all a lie because i actually don’t have any cavities. STAY AWAY FROM THIS PLACE! Do your research in finding a good dentist before they drill your teeth away when there is no reason for it and you are paying them to do so!

I am Unilocaling on behalf of my boyfriend. The reason being, he always annoys me because he complains about this dental office incompetence. I personally had work done by them, a couple fillings and cleanings that my insurance covered. They are a bit shady wanting to do your back first rather than your front, which is everyone priority, I smile people see it. The work was ok. So, he decided to check them out. It went wrong very quickly.
He wanted to change his front caps. They did x-​ray found what was wrong and gave him an estimate of $ 10,000.00 he doesn’t have insurance. They gave him the whole pitch of beginning from the back he refused and wanted his front caps replaced first. It cost $ 3,000.00 for the caps and clean up. For starters they made temporary caps for the front teeth. They were all crooked. I had to go out with him looking like a can opener. (kidding honey). I figured the permanent would look better since they had the measurement.
Unfortunately, that was not the case. The permanent cap was too small and they tried to make it fit at all costs. They filled and extended a tooth that had no problems to prevent a gap from showing. The filling used was dark, in order for him to back and be charged for a white one. Mind you this was not a problem tooth. Nonetheless on the other a minor gap has appeared and he complains about discomfort which he never had before. So um, avoid them at all costs.

At the time I had no dental insurance and a filling had just come out. I passed by and was told I needed to first to through and pay for a check-​up and cleaning. I did. Then, as I expected I was told I needed a new filling on that tooth and other minor dental work. I told them I needed the filling asap and the other work I can get it done once I get my insurance.
Now, compared with other visits to other Dentists, their cleaning procedure was way too fast and I felt there was a lack of attention to detail.
As far as the Dentist, I had gotten used to not feeling discomfort, but this Dentist’s sole focus was to get the filling done as fast as possible regardless of how I felt; maybe that suction tool was not placed correctly, but I was chocking on my own saliva and when the Dentist noticed I needed to swallow once too many time, and therefore she needed to stop, she told me I was gonna have to hold on until she was done. Also, I was never given a choice between a white or a silver filling, maybe they just don’t have that option and I feel I was taken advantage of my ignorance in the subject, so I ended up having a silver filling again, when I actually would have preferred a white filling. The only reason I’m not giving it one star is because the filling was after all done.

I really wish that Susan P. would have given more detail on why she gave them 1 star and here is my experience.
As a result of bad genes I have I had dental problems my whole life and never have had a good experience with dentist in general. When traveling home from work on the 7 train I saw the sign on the side of the building for this dental practice. After deep thought I decided to give them a try. Well where do I even begin, I have yet to get the same dentist twice at each visit and I get a different recommendation each time (I state this very loosely). I opted to go for THEIR treatment plan and I can say with all sincerity it ruined the quality of my life. To some that may seem a little dramatic but I kid you not. My food consumption is very limited and every time I go to them to correct what they already f**ked up they just end up making it worse. Then to make matter worse after I followed through on THEIR recommended treatment plan and when I get another dentist, this dentist basically agreed with me on what I originally wanted in the first place and was told by the previous dentist it was not possible, arggggg!!!
Finally, I am insured though my job and my husband covers me under his plan. I have to explain to them every time they must bill my insurance first because it is my primary and then bill my husband’s insurance for the difference. The reason being neither insurance will pay out unless the primary is billed first and then the secondary is billed. Now that would not be to much of a problem IF they would just bill the damn insurance in the first place! I have to call them to bill for services already provided see what I have left on my plan and continue my treatment. This never happens and it is not my job to continue to remind them to bill the insurance. Needless to say I am only half way through my treatment and we a going on two years now, seriously. I can only surmise they want you to continue to go for treatment and then say you maxed out you plan so you owe us X amount of dollars. I am not even get into the BS games they played with you have to go to get all sorts of medical treatment that BTW won’t be covered under you medical plan, such as specialized X-​Ray, etc.
Long story short, I would not recommend this dental practice for complex dental procedures. Cleaning and fillings they can do just as well as any other dental practice. Otherwise, any other type of procedures find yourself another practice and stay away from them.

I would not recommend this dentist office to anyone —