Domino’s Pizza

We have ordered from this Dominos twice, both times they have screwed up my order. The first time we ordered 2 Alfredo pastas in a bread bowl, one with chicken one without. I received the confirmation email stating one with chicken one without. Both arrived with chicken. I called and the girl who answered proceeded to argue with me that was the way it came through their system. I told her I have the confirmation email stating the correct order but she kept saying that’s not how they received it. Her manager then got on the phone and simply asked if i wanted a refund. I asked if they could deliver the correct food and she said in a tone like it was a hassle ‘oh you want us to redeliver’. At that point i said never mind just give me a refund. A while went by and we decided to give them one more chance. I ordered a pizza with no sauce, the email confirmation said no sauce, the label on the actual pizza said no sauce… there was sauce on it. Absolutely done with this place.

Domino’s pizzas can’t be beat, in my opinion, but that doesn’t matter if they don’t actually give them to you. I ordered some pizza tonight, and was told they’d arrive in 30 minutes. After 50, I called to see what’s up. They said the pizzas were in the car. Another twenty minutes later they said that according to «the log», the driver left with them 5 minutes ago. After a total of two hours, I called again and was told that the pizzas were marked for carry out (although they had my address but not my name), and that they were probably not hot by now, but they’d drive them out. They didn’t even offer to make new pizzas.