Evans Cycles

Avoid bike repairs at this shop. Had a horrible experience with these guys. Took it in to have the brakes and gears tuned up, after taking it back twice because they hadn’t actually fixed anything yet charged me for it, they told me that it works fine on their machine so their is nothing they can do.
Once the manager took a look at it he claimed that I needed the gears replaced, so more money. Fed up with all the different opinions I was getting at this store I took it around the corner to another bike store they tightened a couple of screws and the problem was solved
Could of saved a lot of time and money had of I read all the other horrible online reviews about this store

Oh Evans, what a train-​wreck you are!
I went in to collect my bike and it looked wonderful — the mechanic had fitted it out nicely with all the extras — lights, locks, water bottle holder — put in place. I think the mechanic did a fantastic job, delivered in very good time, with excellent results: hats off to the guy. I wish everyone at Evans Wandsworth had that work ethic.
The person serving me with the bike was clearly in a rush and not wanting to give me a good service. (this is the same South African young guy that I’ve had multiple run-​ins with, I should probably say something to the manager on my next visit). He was rude and made me feel silly (sadly as a total novice bicyclist I do feel a bit silly to start with).
But I realised on the way home that in his rush he hadn’t given me all of my order: the bag of goodies was missing two items. So I had to call them up again, and try to speak to the same guy and point out that he hadn’t given me everything. I also decided that I had made the wrong choice in terms of helmet size, so said I would also like to exchange that.
So today I went back to the shop (fifth visit), got my stuff and tried to exchange the helmet, but they said they didn’t have it in the size and colour I wanted. They said I should call the Evans Head Office and arrange an exchange through them. So I went home once more, and called Evans, where the person that served me kindly informed me that the Wandsworth store did have that helmet: two in fact were in stock there. I explained about my bad experiences with them there, she recommended I call in advance to get them to look for and reserve the helmet to prevent another unnecessary visit.
I’m now trying to call them to reserve the other helmet. They clearly aren’t fans of answering the phone as I’m calling again and again, and it just keeps ringing out.
My Evans saga continues…

I went here to buy a folding bike and was a bit disappointed. I had gone online and saw a ton of folding bikes and within my price range, but after visiting the a couple locations and finally this one, I soon realized the game.
They only stock the expensive folding bikes and you won’t find one here for under 300 quid, which is silly. I know you say quality and that is what the sales guy really tried to push, and I mean really tried. I felt liked I was being talked down to and was given the if you don’t buy this, you are stupid, sort of sales pitch.
I ended up using
to find a nice new folding bike and a better brand with better reviews for a better price. However, I will return here for bike servicing, gear and other equipment because they do have a good selection and I did see a lot of other people in the store shopping who seemed like cyclists, which is a good sign.
Their prices are higher than some but you do have decent selection and if you have time, you can order one of the bikes on their website and have it professionally assembled there free of charge. I just didn’t have the time.

Part of the chain of bicycle shops, and slap bang on Wandsworth High Road, this place sells bikes and lots of them. All new, which means no second hand bargains, and no offers on when I popped in, although they all look pretty snazzy, and they do sell the folding bikes which are pretty convenient for commuters.
On the downside, the service is pretty uninspired, and the location makes it difficult to just ‘pop in’, but if you’re looking for trustworthy (i.e. not stolen) and quality of product then this place really delivers.