Excellent restaurant indien, les plateaux grand thali sont délicieux et la quantité plus que suffisante… Le service est soigné et avec des conseils à la clé… Dommage que l’environnement né soit pas typique d’un resto indien comme on aime mais ressemble plus à un fast food… c’est le seul bémol :-) :-) :-)
Josefin H.
Rating des Ortes: 2 Sydney, Australia
No flexibility when it comes to the food. Couldnt add paneer to my veg dish. Didnt like this place at all and bet there are a thousands better indian restaurants around!
Chris K.
Rating des Ortes: 2 London, United Kingdom
We went there one Sunday evening and experience a «Faulty Tower» moment. Our waitress didn’t understand English well, and we ended up with order mix-ups. To begin with, I ordered sparkling mineral water and received still. We asked our waitress what kind of pastry was used for the Vegetable Samosa, and she said it was potato and peas. We rephrased our question, but we still did not get a proper answer, so we gave up ordering it. She then brought us Naan Bread instead of steamed rice. We returned it but was still charged for Naan Bread. Lastly, we asked her what Gulab Jamun was. She said it was hot milk. At this point, we were fed up, so we asked someone else. As for the food, only two dishes were good. Bhel was full of flavour and had a lovely mixture of different texture, and Dhaaba Roghan Josh had wonderful flavour and taste. We ordered one Thali. Mutton(Menu said Lamb, but our receipt said mutton) Kolhapuri tasted like onion gravy and completely lacked flavour. It was really unpleasant. Dhal was tasty, but other two vegetable dishes lacked flavour. Steamed rice was perfectly cooked. Rasmalai was cooked with saffron, and it was overpowering. I personally prefer a simple cardamom flavour. Gulab Jamun was just store bought, and they charged £4.90 for one small jamun and a scoop of ordinary vanilla ice cream. Despite the awful service, they wacked a 12.5% service charge. They really need to up their game.
Celia R.
Rating des Ortes: 3 London, United Kingdom
Not the beat Indian in town — but decent, cheal & fast indian food. Variety of choice & discount for lunch. Its a chain — remember that!
Kendra N.
Rating des Ortes: 3 San Francisco, CA
It’s a bit expensive and it wasn’t my favorite Indian meal. In fact, it was probably the least favorite Indian meal, but I really love Indian food so I’m not too harsh of a critic. I’d pass on this place next time.
Jenny B.
Rating des Ortes: 5 London, United Kingdom
A real find. Moist veg biryani. Nice spinach. Creamy pistachio Kulfi.
Myeisha B.
Rating des Ortes: 1 London, United Kingdom
We just put in an order for a delivery and had our order rejected. When we called to enquire why, we were rudely told that the restaurant does not deliver to our postcode. Yet we had a delivery made literally 4 days ago. When we told this to the woman on the phone, she quite brusquely told us that she had worked there for 5 years and they had never delivered to our area. Which is simply not true, we had a delivery a few days ago! Now we can accept the fact that they may no longer deliver to our area, but I am offended that we were basically called liars. We had hoped to frequent your business often, as we showed by placing two large and pricey orders in only a few days, but with such rude and inconsistent service, that will not be happening. I only wish I could attached the two screenshots of their website showing our account and address and our DELIVERED order on 13 January and our rejected order on 17 January… I simply need to prove that we are not the ones lying.
Lenka N.
Rating des Ortes: 3 London, United Kingdom
Chain food again. well… is simply a chain food. Does not bother me or insult me in any way, but definitely nothing more then acceptable stomach filler.
Erica U.
Rating des Ortes: 3 London, United Kingdom
Good, solid, can’t complain really, nothing extraordinary found here. A-ok.
Tough C.
Rating des Ortes: 4 Merion Station, PA
the best Indian food we came across. i was delighted by the Thali concept. we had the regular Thali with Malabar chicken curry. delish! the dal was excellent, as was the aubergine(eggplant). would love to have this place near me.
Suanne L.
Rating des Ortes: 3 Brooklyn, NY
I’m an expert in American-ized Indian food, specifically Northern Indian and cooked by those of the New Jersey breed. That said, I’ve heard things are different in Londontown and I was really excited to try something new. Masala Zone claims to represent many parts of Indian cuisine in one menu — But I was hard pressed to find anything that is considered standard on a US menu minus the tandoori and chicken korma. But hey, I’m up for adventure, so there is an opportunity for trying new things! My group ordered Undhiyo & Lentil Khichdi, Chicken Mangalore, Chicken Saffron Korma, Chole(Chickpeas) Masala, Fresh Baby Spinach With Garlic, and garlic naan. The chicken mangalore was the hands down best dish on the table, with a good amount of heat, bursting flavors, and tender chicken. The Undhiyo was okay, with a good mix of veggies, but no distinct flavors that wowed me. The Chicken Korma served its purpose as a non-spicy dish to ease up on the flavors of the other two. The sides were unremarkable, meaning they were good, but nothing special. The service is good and food is delivered very quickly. Its definitely fun to try many dishes and share with friends. My friend also got a masala coke, which was tasty and made your tummy feel warm from the spices. The location is bright and open, which is great for groups. We came for a late lunch, so I can’t comment on the crowds. The value is also okay.
Fiona M.
Rating des Ortes: 1 New York, NY
Meh. The food was pretty mediocre. I had a chicken tikka dish that wasn’t particularly fresh or flavourful. To make matters worse, I found a large piece of plastic in my food. While the restaurant did take the charge off my bill, based on how my stomach felt later, I don’t think that even a free meal was worth it. Will not be returning.
Ann A.
Rating des Ortes: 3 San Diego, CA
The food was just ok, but the service was excellent.
Andrew M.
Rating des Ortes: 2 Denver, CO
«Meh. I’ve expreienced better.» says it all. The food, like much indian around here, is just passable. Perfectly fine service. They have neat little combination platters with miniature portions to allow one to have a number of dishes, and it’s not expensive, but it’s also just pretty boring. Italian Pizza Connection across the street is really a better bet, as would be any of the persian places, unless you’re just dying for Indian and can’t be bothered to venture east.
Emma W.
Rating des Ortes: 4 Seattle, WA
This place doesn’t take reservations; since we were planning on coming here for a birthday dinner with 10 – 15 people, a few of us arrived around 7:10 to hold the table for the rest of the group arriving at 7:30. The host promptly arranged a rather large table for us, and offered us the menu. After giving an adequate time to look, a server came and asked if we needed any explanations on the drink menu and then took our order. I was very impressed on the offering of explanations rather than none or explaining the menu unnecessarily. Unfortunately, birthday boy was a bit late and arrived after 8:00, which was so embarrassing for the rest of us holding up such a huge space in the restaurant. The waiter kept coming back periodically to check and see if we needed any drink refills or appetizers, never pushing us to order. When we finally did order, the food came out so very quickly; it smelled and tasted very delicious. I took off one star because it was my first visit here and don’t know if the service/food is an adequate representation of every visit. I hope I can get back here before I go back to the states, something tells me I will…
Li-mei H.
Rating des Ortes: 3 London, United Kingdom
It’s been a while since my taste buds have been tempted by a curry. Don’t get me wrong, I am not a curry-hater in any way, but of late my palate has been straying towards Vietnamese noodles, strawberry sorbet and pasta. However, I finally gave in and went here, despite working a few doors down from one for like two years and it’s pretty good. The prices are very reasonable and the thali’s are a nice little mix of curry-treats. I’ve yet to try more on the menu, but it’s definitely going to be a place I’m going to add on my fail-safe dining lists. The staff were really nice and friendly and it has a very nice location as it’s perfect for people-watching.
Jonla
Rating des Ortes: 2 London, United Kingdom
I can’t speak for the eat-in experience, but I ordered a take-away from here recently and was hugely disappointed given the great reputation it has. We found the curry to be very bland and starters to be cold and chewy. Very uninspiring, not brilliant value, and I have no intention of visiting in person.
Phil R.
Rating des Ortes: 3 London, United Kingdom
A-OK pretty much sums up my experience here. I went one night before a gig and it immediately struck me as a fan if Indian food, but it had a different feel to it. It seemed somehow cooler and with more of a buzz than some of the lower-key places you see. We were treated to a generous welcome and the menu offers something different, too, by way of the thalis. That said, my meal was nothing special. It filled a hole and I was satisfied, but it wasn’t particularly inspiring or memorable. I haven’t wanted to rush back to go again, but if the chance came up I wouldn’t say no.
Katie D.
Rating des Ortes: 3 New York, NY
I’ll be the first to admit, I don’t know a ton about Indian food… but I thought it was great. But being that I don’t want to rate it too high and be called a fool, I gave it an average rating… plus, I like to support independent restaurants rather than chains. But, chicken madras, excellent. The spinach, excellent. Garlic naan, addictive. Cobra beer, perfect. No complaints, service was fast and friendly… but nothing terribly charming about the place, as I said it is a chain.
Larissa R.
Rating des Ortes: 3 London, United Kingdom
I love the thalis here. The flavours please my palate every time, and the small, manageable portions mean I can enjoy Indian family-style dining without leaving the restaurant feeling as if I’ve stuffed myself stupid or that I’ve been robbed of my coffers. The décor is vivid and retro colonial. When you pass by the windows on the outside pavement, the place looks packed, as they always sit customers by the windows, likely to affect a high volume of business. Be careful about this when you arrive, however, as the windows can be especially drafty in areas. Perhaps they’re not double-glazed. The staff explains the concept of the thalis thoroughly, which can be annoying if you’ve already heard the run-down but are too polite to interject. After the initial order-taking portion of your visit, the service goes steeply downhill, sadly. Diners consistently have to flag down their servers to get additional drinks and the bill. If the service were better, I would rate this location 4 stars.
Marlo G.
Rating des Ortes: 1 Hoboken, NJ
As a lover of Indian food, I was very excited to try Masala Zone which is beautifully decorated and as you may’ve heard/read, a chain. The wait staff was friendly and helpful, explaining the menu and the thalis. Now I’m not stupid and I can read, so I didn’t exactly need the explanation — as a matter of fact, the explanation was a bit more complicated than what I figured out on my own. While the food was tasty and salty, there wasn’t that much even with all that came in the thali. The price(and yes, I know about the exchange rate an all) seemed a bit high expecially given what we’d had. Don’t know if it’s because it’s a different region but it didn’t seem like the traditional fare was available. Then again, they pride themselves on this being street food. Come on, I just wanted channa masala! Not a fan and wouldn’t return — and if you’re looking for accessibility, don’t bother.