Park Plaza Sherlock Holmes London

I stayed here earlier in the week. The rooms are small and décor is old, but the bathrooms and mattresses are new and upgraded. Most amenities you would expect at a major chain hotel were included. My wifi worked fine. The staff was friendly and neighborhood lively and convenient. I would stay there again.

Was a little reluctant to stay here based on some previous reviews but I’m glad I went with my gut and stayed here. First of all, the rooms are not small at all for two people. They were clean and came with nice amenities such as bathrobes and toiletries. We have stayed in five star hotels where the linens and beds were so uncomfortable. The bed and linens were great here. We got great nights sleep here for all seven nights. The hotel itself is in an awesome location. We chose that area because we wanted to be near our daughter and if I ever go back to London I would definitely stay there again. You are a five minute walk from the Baker Street underground which also has a lot of other lines connecting from it. There are tons of great restaurants and pubs in the area and cute little boutiques. This hotel is a boutique hotel and has a great bar right when you walk in. The staff was all wonderful, friendly and helpful. I’m sorry for not remembering anybody’s names except for Salavtore and Sakeen, you guys were the best! The only complaint I would have is the housekeeping staff could’ve kept up with replenishing items in the bathroom and taking away empty items. This was really a lovely place to stay and I hope I get another opportunity to come here.

Nice boutique hotel. Very old feel too it. Decent rate and they give you a continental breakfast. The restaurant is only so-​so. If you are not have the continental breakfast they leave at your door you are better going out. Good location. Close to Bake Street tube.

Great price for London, not a whole lot in the immediate area but very Tube accessible. Huge room for the city, attentive staff.

Solid hotel in a really convenient and nice location (in Marleybone).
The hotel is small and behind/​in the back of a restaurant (which sounds worse than it is). There’s one elevator which can cause a bit of congestion in the mornings but the hotel is quaint.
The rooms are moderately-​sized — you have some space between the walls and the double bed. The bathroom is also fairly large though the showers are humorously small. Despite the hardwood floors, the hotel was pretty quiet and I couldn’t hear much noise from the hallway or surrounding rooms.
The workout room really is a room — there are a couple of treadmills, a stationary bike and an elliptical and a limited number of free weights. If you pre-​but breakfast upon check-​in, breakfast is 12.50£ which sounds expensive but is pretty good for the value. You get a full, hot English breakfast (eggs, bacon, sausage and beans) plus a continental breakfast.
There is a lot around the hotel so it’s easy to walk and find things to eat and drink close by.

Close, but not on top of the Baker Street underground station.
which is a good starting point for visiting London’s attractions. Nice rooms, free wifi, good bar and breakfast. About 70 pounds for a taxi to Heathrow.
Several nice pubs nearby. Had choices in electrical outlets, so convenient.

I stayed here recently on a business trip — the location was convenient for my purposes of going to an office every day and also close to Oxford Circus for kickass shopping.
PROS:
The bed was very comfortable and the northwest side of the hotel was free from construction noise in the early morning (Baker Street side) during my October stay. My coworkers who stayed on the Chiltern side of the street had an experience opposite to mine.
There are universal outlets built in, so you don’t have to bring your own plugs with converters. Very convenient for recharging laptops, mobile phones.
CONS:
The hairdryer supplied was maybe 500 watts? It took me over an hour to blow dry my hair. Was expecting something a little more industrial, so I ended up sporting the wet hair look after that first morning.
The wifi «situation» was absolutely egregious. Words cannot express how slow it was — and to add insult to the «speed» of the internet I could only connect FROM THE BATHTUB. So I spent a fair amount of time in my room perched in the empty bathtub trying to squeeze out a few kbps out of my email or RSS reader. If I moved out of the bathroom with my laptop, the connection would immediately drop. The fact that it’s described as «high speed» is laughable — I could barely load the company logo in a person’s email signature on this connection.
Décor is musty and outdated and the carpets had mystery stains.
As others have mentioned, the staff is unhelpful. There were only ever two people working at the front desk and at an excruciatingly slow pace. It took over 15 minutes to check each person in and there was often a horde of impatient guests swarming around the front desk. My key card was demagnetized on a daily basis and each time I’d have to feign panic in order to jump the queue (immoral, I know) to get it reset by one of the two staff. Also the elevators were out of service 50% of the time I wanted to use them. When I dared to take the stairs I was taken to a dead end rooftop (?).
I audibly gasped at the price per night being charged for a room at a hotel like this, but I guess this is a going rate to stay in London.

For the location and the value, you are not going to do much better than this near Regent’s Park. They have free WiFi, the rooms are no frills (small like any other London hotel room), and the amenities are basic and sparse. Rooms are clean and food at the bar in the lobby is surprisingly good.

I’ve stayed there three times now and all I can say is
Great Location
Small ass rooms
Tad overpriced
Shitty staff, really could care less
broken gym room sauna and equipment.

I’ve stayed here twice on recent trips to London and it’s not a shining beacon for Park Plaza hotels. I didn’t rate it after my first stay, but it probably would have been two and a half stars, despite the teeny rooms, inability to adjust the temperature (the rooms are SO HOT), and dismal spa (sorry– one room with a massage table does not a spa make; nor does the non-​tranquil experience of hearing a vacuum cleaner through the entire course of your one-​hour massage; nor does the fact that your massage is interrupted twice by people knocking on the door because there is no reception; nor does the fact that your appointment is changed 10 minutes before it is scheduled causing you to have to rearrange your entire afternoon and scramble and beg the front desk to let you have a later check-​out because THEIR SPA screwed up). Hmmm… maybe I SHOULD have re-​thought the second stay after my first experience…
If possible, stay #2 was worse. As Bill J said, it is in a terrific location and pretty reasonable price-​wise too. But I have far greater expectations for a 4-​star hotel than the Sherlock Holmes delivered. This time our room was bigger, but the bathrooms are small and the sliding glass doors inconvenient and obtrusive. Plus, the beds are just a disgrace. I felt like I was sleeping on a wooden plank. Plus, pushing together two twin beds, and making them as two separate beds (with separate sheets and blankets, does not substitute for a king size bed, no matter what anyone says. There’s a gap between the two beds so forget about spreading out or rolling over– you’ll end up in a hole).
I wish I could say something better for the service, but it’s pretty dismal as well. Starting with the «concierge,» who’s desk is the first thing that greets you when you walk in, who is more interested in watching television than greeting guests. Plus, when we were leaving the hotel and asked for assistance with getting a taxi to go to the train station, he said it would be too hard and we should just walk the two blocks to the main road to flag one down ourselves– with our luggage, in a downpour. SERIOUSLY?! Why employ a concierge at all? He’s a total waste of space and money. Then there’s the self-​important front desk staff– so wonder that they aren’t interested in the guests when the guy (who looked to be the manager) had a «can’t be bothered» attitude? His blatant rudeness made me feel like I was the biggest inconvenience in the world– because I wanted to check out of my room. And the bar staff? More examples of complete indifference.
Clearly this is not a hotel interested in repeat business. I don’t know who’s in charge of hotel rating, but the Sherlock Holmes is in serious need of a re-​evaluation.

Great location
small rooms
not the greatest staff

With a name like the Sherlock Holmes… do you think that the hotel is aimed at tourists?
Upon entering the hotel, my first impressions were great. The lobby and bar of the Sherlock are really good; well decorated and give off a nice buzzy vibe.
The room was OK. Nothing amazing, really a very standard mid-​range hotel room. However, I really liked the bathroom, which looked like a recent upgrade. Great fittings and nice water pressure in the shower too. So, the only thing to mention is the infamous partially frosted glass bathroom door… my new girlfriend and I got to know each other a LOT better after our visit here… it really pushed our relationship to the next level very quickly.

I have stayed at this hotel in London many times. I am actually staying there again this year in December. I must say that I like the hotel a great deal. First its location… it could not be more in the middle of it. It is near everything and if not the tube is right there. Second the services in the hotel are great. I love going there around the Holiday time as I feel the hotel has a great holiday feel to it. The bar in the lobby is always very alive. Not out of control but always has people there having fun.

Summary based on a 1 night Hotwire stay:
–not the most convenient location
–rooms ok, but the one I had a a weird, less than opaque divide between bath/​toilet area and bed area
–busy lifts and lobby
–early check in sometimes possible
–friendly service
–several breakfast alternatives, including a full service grocery, close by
–not the best signage out front, so easy to miss

I don’t see what differentiates this place from Holiday Inn or any of your other typical mid-​grade hotel chains, but for whatever reason, this hotel’s bar was packed on a Monday evening… and got busier as the night went on, especially after 11.
I was here for a small networking gathering, and while the bar area was a bit awkward and crowded for our particular purposes, the staff was nice enough to find us a space at the last minute in a lounge area toward the back of the lobby. Nothing there either to distinguish it from a regular hotel in terms of looks — the upholstery was predictably maroon-​toned — but my Tanqueray and tonic from the bar was uncommonly strong!
Obviously, I can’t comment on the rooms, since I wasn’t staying here. But the staff was courteous and lobby/​bar area had plenty of seating options — this would probably be a good place to have a small impromptu meeting if you happen to be in the area.