Tesco Express

Scum of the earth. the Tesco company is a rogue outfit that consistently lies and rips off millions of faithful customers.
This place is like all their outlets. False pricing, lies about offers, crap stock… do yourself a favour and don’t shop here… ever!

Local Tesco express for residents in the Maida Vale area. There are a number of other organic groceries, delis, butcher, bakeries on this convenient little street but of course, Tesco is the place to go for a few quick things needed at very low prices.
This is my local market for one off items I need last minute or forget to order online.
Nothing really special about the groceries here, however I would note that the flower selection here is actually really nice and reasonable. The other florists in the area have stunning arrangements for special occasions, but this Tesco always seems to have lovely bunches of flowers for as low as £2 which is nice to brighten up your flat. For those blokes reading, you should tear off the Tesco tag if you pop in here to grab a bunch of flowers for your lady — else your spontaneous act of admiration might be cheapened by the large Tesco sticker on the side saying ‘Reduced Price — Only £2′.

Another Tesco Express — perfectly serviceable and staff as are efficient as ever, but with absolutely nothing to set it apart from the countless others across London and the UK. There used to be a nice independent supermarket — Safeways — here; it was a shame to see it close down. Still, as a cheap supermarket that sells pretty much everything, Tesco is always useful.

I love Tesco, they are a lovely company, so it is sad to report that they have a problem with this store. I hope and am sure though that this will be resolved as soon as senior management find out about it.
6pm, 4^th December 2008, I do my shopping, like all the other customers I get to the end and am told «we have run out of the normal bags, if you would like one you need to pay 9 pence per bag»
so all the customesr are saying, why do I need to pay for bags because you have run out of the normal ones and why they are being greeted by this once they have finished to get their shopping. At least they should give these out for free as it is their mistake.
The staff reply back saying that it is not their fault that they have run out of the free bags.
All customers who arrive at the tills say this and over a short manage of time Tesco manage to upset hundreds of people and this farce has now become part of local chatter in the local Maida Vale community.
So for myself and the people at the other 7 tills can either go away without shopping or pay this.
When they try and get help, the staff do not care, even when asking for a manager, they do not get one, they get a standard staff member who says he is a manger but is not, he even says his name badge is not even his actual name.
Please read on for further details.
I like Tesco and it is a great supermarket generally so it is sad for me to report this incident little rip off being done by Tesco and being covered up by their staff.
I like Tesco but the management need to know that there is a problem with this store.
They also need feedback forms on display and a feedback link on their website so that customers can do this quickly like other good retaillers do like for example Pret a Manger.
Let’s say that they do not have any free normal bags until tomorrows delivery,
5 people being processed per hour,
each with between 1 – 6 bags
= 2 bags on average
= 2 times 5 per minute times 9 pence
= 90p per minute
= £54 per hour
lets say the next delivery is not until mid the next day
so after 12 hours = 54 times 12
= £648
and this happens quite often
lets say it happens once per week, and it happens over a year
=£648 * 53 weeks per year
= £34 344.00 per years
So they have many local customers who are part of the community and go in regularly.
this is really annoying them, especially as there are older people and what are people meant to do, especially in an area with no parking so people have to carry their shopping
I ask for a customer feedback form, they say they do not have one
They say I can speak to a manager, a man in his late 20’s, lightly shaved hear, a bit of a beard, averge height, a bit of weight around the wasteand of afro caribbean origin comes out.
He says he is a manager but has the same clothes as the workers, and I know that the managers do not wear that clothing.
He has a name badge saying Marlin, but then he tells me that he used a friend’s name badge as he forgot his, his real name is William.
He just fobs me off and does not care, loads of people have been recommending that they should not have to pay for the bags, at least they should tell people at the door before they start shopping.
Nope, do not care.
So i get home nad try and find a place to give feedback, nothing on the site, all I can see is one ofthe home shopping numbers which is 0845 so I have to pay. I can write to them, but all this costs me money.
So I call their 0845 number nad get through to the shopping number. A man answers called Andrew Stewart, keeps me on hold for 5 minutes while gets manager.
comes back and says manager iKit Gallagher is in a meeting, but I can tell him. I tell him, he does nothing and even has the nerve to tell me that he is home shopping dept and so cannot do anything.
He will not tell me what to do or how I can get through to inform them about this incident.
so I have been paying to try and help them, loads of their customers are annoyed and say they do not want to use them again.
I hope that Tesco will be clever and put a note out to apologise and maybe give away a little something like free sweets that will cost them 18p per customer to apologise to the local community.
they also need to realise that their manager is not very good and their staff are pretending to be management and even pretending to be other members of staff, probably to cover up their own errors.
If they are clever they will also contact me through this message system, I wanted to tell them without putting this on the internet, but despite using search engine, looking through their site this seems to be the only way to contact them.
After hunting around on the internet I find that their corporate site for shareholders and the press does have an email address.
so another mis judgement, shareholders and the press get a direct contact, but not the customers or public. I am