Frankie & Benny’s UK

The price is a little high for the quality and portions of food but they often have offers available like 25% off food on Mondays. The waiting staff are lovely, especially Mitch who will always make sure you are happy, top chap :) Also you can learn italian whilst using the bathroom!
However the last time i visited the manager (not waiting staff) was extremely rude whilst serving us our meals which has put me off returning as we felt very uncomfortable. Shame really.

My favourite Restaurant in Norwich!!! Great food, great value! I love the spare ribs, calzone and everything else. The music adds up to the good atmosphere. Definitely recommendable, I love it!

Located in the «riverside» restaurant park, Frankie and Benny’s is a UK chain of «New York Italian Restaurants» with 170 locations in the UK. Dimly lit but with many tables and booths, I was warmly greeted and shown to a table. A waitress tried to take my drink order immediately, but I wasn’t ready or settled.
A few minutes later, I had decided. A Peroni (Italian beer), the ‘sticky wings’ appetiser and the lamb shank with mashed potatoes for my main. The beer arrived within a few minutes with a Peroni-logo’ed glass. My second beer didn’t come with a fresh glass.
The «sticky wings» were supposed to arrive coated with Louisiana hot sauce and blue cheese dip. While the wings (all five were drumsticks) were quite meaty and very hot, the hot sauce itself was not especially spicy and the blue cheese was a bland ranch-​like dressing. The two sticks of celery looked pretty lonely.
And then, the lamb shank. Big. Hot. In a flat bowl on top of a pile of mashed potatoes that tasted fresh (not packet) and sliced carrots/​broccoli (that didn’t seem fresh) and lots of fresh brown gravy that was delicious. The lamb was cooked to medium (no one asked how I wanted it) and the meat fell off easily. Absolutely delicious. In fact, perfect. And at £11.25, a pretty good deal.
I opted to skip dessert. Would I return? Maybe. It was good, but I think there are probably better options.

We went here recently on the recommendation of some friends who said it was a good place to eat out at as a family, and we have to agree.
It is part of a chain of american diner style restaurants. The kids menu certainly had a good choice of meals and was really well priced considering they got a main course, dessert and cocktail juice drink. The pizza that came for our daughter was enormous and would have been enough for me! The drinks were delicious, not just your average ‘kiddy’ drink. For dessert too there was a good variety, not just ice-​cream as children often seem to get.
My other half raved about the steak he had and my pasta dish was tasty and generously portioned. The children got activity packs too which kept them happy until the food arrived, which didn’t take long anyway. They left with helium balloons too so they were tip top happy. We too left happy having enjoyed better than expected food at a good price. An excellent choice to eat out if you are in the Riverside area.

part of the american diners food chain. situated to the popular riverside development in city, a good stop for meal before cinema or drinks in local bars. on a fri or saturday night may have to wait but their is small bar area can have drink while waiting. good menu range steaks, grills, burgers etc also they do good cocktails. good helpful staff. depending where sitting can view the open kitchen and watch food being cooked. plays 50, s 60, s music which you can even buy a cd of never bothered with that !!
fairly priced and always had good quality meals