Hotel Kong Arthur

I stayed here for one night with my wife while in Copenhagan. Our original plan had been for two nights and we had actually already booked and paid for the rooms prior to our arrival at around 7 pm. I noticed as we were checking in that they seemed to be having a difficult time with something and the attendant noticed and told me not to worry that they had my reservation number. Seeing how I had received an email a couple of hours earlier stating just as much I wasn’t too concerned. However they had for some reason overbooked the hotel and had run out of rooms. After apologizing they told us that we could stay in their sister hotel (the Isbens). After a long day of travel we were ok with that situation until we got to the room that we were given. My walk in closet at home is larger and whenever both of our suitcases made it into the room we actually had a hard time shutting the door. Since we had booked a much more spacious King sized room at a hotel with a higher star rating we ended up complaining. In the end they agreed to book us in another comparable room and paid for the taxi to that hotel and back to the Hotel Kong Arthur for the second day. Whenever we made it back the second morning they had actually ended up upgrading us to a suite. The room itself consisted of two stories with a large bathroom, living room and sitting room on the first floor and then the bed and a another sitting area in the loft like second area. I found the accommodations there to be quite nice and only wished we could have made more use of them. My only complaint about the room was that it was hot and stuffy and without any air conditioning I had to pull a fan out in order to sleep.
The bottom line for me is that even with the screwup that I would probably stay here again. Overall we had pretty fabulous rooms both nights (1^st night at the Scandic Copenhagan) and my wife and I agreed that even though they had screwed up pretty badly, in the end they did what they could to make it right.

Irgendwie nett. Zwar war unser Zimmer klein und leicht ramshackled, aber da wir es eh nur zum Schlafen und Duschen genutzt haben, war das nicht wirklich wichtig.
Die Lage ist hervorragend, weil zentral, so dass alle üblichen Touri-​Hotspots zu Fuß gut erreichbar waren.
Hervorzuheben ist die wirklich schöné Lounge im Hof, wo man nach getaner «Arbeit» wunderbar abhängen kann.
Frühstück ist ok.

What you see is not what you get. My feeling is that the receptionists’ behavior was quite deceitful. After a very long flight from New York, at the reception desk I was asked if I wanted to stay in their ‘new building’ across the backyard instead of the main building. My room would be bigger and I would get one breakfast for free. The price would be the same of the original booking. As it was before the official check in time and I wanted to get a room as soon as possible in order to get some rest, I said yes. After checking in at the other building I realized that the hotel I was sent to was a three start hotel (apparently owned by the same company), called Ibsens, while the Kong Arthur was a four star hotel. So I called straight away the reception of the Ibsens and asked why I should pay the same money for a worse hotel than that of my original booking (the furniture in the bedroom and in the bathroom was quite worn out and the bathroom was tiny). This way I was able to get a discount I agreed on. When I went to the Kong Arthur to make a complaint, I was told that if I wanted I could move to their hotel the day after. But who wants to move from a room to another every day? In addition — my booking was for two night, not just for one. So I said no. Very upsetting and unprofessional behavior. They try to get advantage of you. Maybe I am wrong but I have the feeling that those who got bookings at a good price — for example because, like us, they reserved their room well in advance, or because they booked through a website — are diverted to the 3 start hotel.

Nice hotel with good services. It’s quaint and just a tad worn down. We were living in a SPA-​room (all though sadly we did not check the SPA at all).
We had a problem with the shower curtain, it was dirty, and they switch it without any problems. The cleaning lady was a sweetheart, I asked for an extra set of sheets so that I could sleep on the couch since the beds were pretty hard. She was very concerned of my pregnant back so she got me an additional top mattress on top of mine– and extra sheets just in case!
The breakfast was great except for the fact that they served bottle juice as freshly squeezed (easy to taste the difference). I think it would be better to honestly say –we ran out of oranges ;-) Anyway, breakfast had great homemade jams, Danish cheeses (yum!), smoothies, yoghurt, bread and pastrys, scrambled and boiled eggs, bacon and sausages. And yes of course — freshly brewed coffee at your table (or tea if you prefer).
There was a really nice lounge area at the bar/​reception as well.
Good distance to city area as well. Walking distance if not pregnant ;-) we used Über Pop that costed about 8 € to the city center!
Yeah– I’d recommend!

My wife and I stayed at the Hotel Kong Arthur for 2 nights following a long honeymoon cruise. Overall, we enjoyed our stay and have no negative feedback that would prevent us from returning.
Room — We stayed in a Double Superior room which was good and spacious! The bed was very comfortable and the room was spotless clean when we arrived. I would recommend this room type for those who do not want to feel slightly cramped. Our friends got the single and said it was a bit tight, especially since we had just gotten out of our tight cruise cabin. No A/​C by the way!
Service — Everyone we encountered was very pleasant and smiling, always happy to help! We rented bikes from the front desk at a very reasonable price, and the young women who assisted us taught us how to work the bike locks since we don’t have such locks in the US. Luggage storage upon arrival is less than ideal, as we were given unsupervised access to the bell closet to place our belongings. A dishonest person could take advantage of the opportunity, lock up your bags like we did.
Spa — Easily the highlight of our stay! I booked our services months in advance and was not disappointed in the least bit. I had the most incredible Spa service EVER! It was called the Buddha Deluxe and my therapist’s name was Mido! Request him if you can! The Spa facilities were quite relaxing and private. Do you dare try the ice water bath? We did!
Location — IDEAL from a tourism and sightseeing perspective! Although, it is a pricey taxi ride from the cruise port. And pricy to the airport as well.
Enjoy your stay if you go, we did!

Summary: Bread & Breakfast type with contemporary furnishing & décor. Location is ideal for joggers. Attached to Nimat Spa. Don’t be cheap, upgrade to the Suite.
Ideal for: If this was NYC, London, or anywhere in Asia, I’d likely give it 3 or 3.5 stars, but it’s Denmark, so it gets upgraded to 4. It’s considered 4 – 5 for the area. Think adorable Bed and Breakfast, old school vs. super posh urban luxury. If you want younger and hipper, you could try Ibsens across the way. Again. Junior Suite is key.
Atmosphere: Hotel Kong Arthur (HKA) has a sister hotel, Ibsens. HKA is more chill old school. They play jazz music on the radio after midnight. It’s contemporary not modern with a tasteful medieval theme.
Service: Staff is friendly in a Danish-​way. I arrived at 7:30am. Flight was very early. They checked me in right away so I could off my jet lag.
The Room: Two words. Jr Suite… I think Denmark is competing with NYC on how small they can make the hotel rooms. As a runner, specify tub or you might have just a shower.
Cleanliness: The rooms are very clean. I would mention the tile choice is a bad one. It’s the small squares and — while clean now, the potential group darkening is there. If I owned this hotel, I would take on the cap-​ex to replace this tile with something higher end that doesn’t stain. Otherwise, it’s really clean. I dropped something under the bed and there were no dust bunnies. I would tell management they should potentially turn the jets on in the jacuzzi more often. I got some yucky mess on the first night that I used it. However, that has happened to me before in other really nice spots.
The bathroom. It takes a little getting use to for an American. The Shower is a shower head and you pull a curtian around, while the tub is the tub. It’s a nice rain shower head and the water pressure is fine, so that’s all good. The toilet is a little close to the table, but that allows you to sit on it and do make-​up in the mirror.
The bed: It’s comfy. There is as foam mattress topper. Apparently they do this odd thing in Denmark where a queen size bed has two twin comforters on top. I could see some Americans having difficulty.
The lobby: Super nice. They have a Cozy time where they are currently serving a nice glass of wine if you stop by fro 5−6pm. People vary in their socialness. It’s awkward after all. I did see several people make new friends though. It’s nice. There is a cozy fire if you’ve been shopping all day.
The location: It’s next to the five lakes. Have a look on map my runs. It’s perfectly 4m divided at each mile. Perfect if you’re trying to train. People run it day and night. If you happen to be in town for some running sport, this is a solid choice… if you get the Jr Suite. It’s about 9min walk to Norreport and Metro stations (one of the closest of adequate calibre). Shorter if you cut through the back of the hotel (takes a little to figure this out).
Extras: It comes with if you order on-​line as does a spa chill out time. However, you can get some fairly heft discounts with a little on-​line searching. The spa chill out at Nimats is worth it, as this spa is considered one of the better spots.
Breakfast is quite nice. There is a great selection of fresh fruits, yogurt, bacon, sausage, eggs, drinks. Without the inclusion of breakfast, this is likely not worth what they are charging. If you’e here on business, you can grab a bag breakfast before you head out. Delightful.
Wi-​fi is included, but i had mixed experience with it. I noticed others, perhaps European and not america, didn’t appear to struggle as much as I did with their smaller devices.
Gym: Wow… tiny, but does the job. If you’re a runner, I would take my fitness outside. You can also borrow bikes. No one steels bikes in Denmark and it’s not bad to get around.
Events: There is a 2 bed apartment that can be rented upstairs. It’s random and has a really large jaccuzzi and kitchen area. They use it for art shows when no one is letting it and there is a guy that essentially lives there. The art shows are a nice touch and a treat for out of town guests. They additionally have entertainment in the lobby such as bands etc. It’s a nice vibe.
Views: Eeh… maybe there are some rooms that face the water, but… did I mention, Junior Suite.
Stuff to note: There doesn’t appear to be a bell boy, though they are happy to help you with luggage if you have a need for it. Also, you can exit out the back door and run through Ibsen or the open gate to exit versus going all the way around the block.
Advice to Management… seriously… if you start to get more Jr Suite orders, just knock down walls if you want more Americans. Also, though I like the Jr Suite, I docked a star for your fengshui. The table is horizontal on the door when entering. It just doesn’t flow the right way. Work on that.

We were placed in a room next to a family with an all-​time crying baby. We told this to the staff and they change our room without any problem which had made our stay even better.
From 5 to 6pm, you can have wine and beer «on the house».
At the back I the restaurant, you have the choice between nice Italian, Spanish and Japanese restaurants.
Breakfast is also nice and can be taken on the terrace when the weather is cool enough.
The location is great, close to the market hall and the city center.
I’d recommend!

I liked the Hotel Kong Arthur, but I didn’t love it – primarily because at times it was sweltering inside my room, and there was no air conditioning to deal with the oppressive heat. So, our room windows were left open for several hours at a time, including when we tried to sleep. Otherwise, I have no complaints. Hotel staffers were very accommodating and helpful; the food at Michelin-​starred La Rocca Ristorante on premises was outstanding; and so were the spa services at Ni’mat Massage & Spa. Our standard room was comfortable according to European standards, And, it was not difficult to hail a cab along the boulevard across from the hotel. But most of the action spots in Copenhagen were miles away, so expended cab fare quickly mounted. And, the one time Diane and I tried to venture out on foot on our own to Rosenborg Castle, we made a wrong turn, and thereby doubled the distance before we realized our error.
For the restaurant and spa alone though, I would willingly stay here again when revisiting Copenhagen. But next time I would take pains to avoid coming during a record-​breaking heat wave!

Despite an over-​booking error which led to no vacancy on our first night, the staff were incredibly helpful and apologetic. I know things happen, so it’s all in how you deal with them, they had booked us for another hotel, arranged transfer, comped some drinks and upgraded our wifi.
The rooms are lovely, the morning breakfast buffet is one of the better ones I’ve experienced in my travels and you can’t beat the location for the price.
Situated just by the lakes, botanical gardens and Rosenborg Castle, it’s also just a 15 min walk to the main shopping streets and a 5 – 10 min walk to a great food market.
Ask your concierge for tips on where to go and you’ll get some honest advice!
Would definitely return and recommend to friends!

This is the first local green hotel chain. Modern, clean, and posh, I would definitely return, without hesitation.
I really have no complaints about this hotel. We took a quick train from the airport and after arriving at the main metro station, it was a 5 – 10 minute flat walk with roller bags to the hotel. After that we had no use for a car or public transportation until our walk back to the metro for our departure.
Our room was modern and well appointed while keeping old world charm with high ceilings and crown molding. The overall ambience and décor is hip, young, and eclectic. The beds are plush and comfortable, the tub is big enough for two, and the windows offered a lovely nightly breeze off the courtyard.
There is spa annexed through the main hallway, which guests can use when open, for the jacuzzi and steam room. There is a 24 hour athletic center where I found space and a yoga mat to do an asana late at night. I tried to take a free by-​appointment guest group class, however, it is a new practice on their part, and no one else had signed up. The modern and plush lobby with a well-​stocked 24 hour bar was the best place to catch wifi, as it is available, but much weaker in the rooms. Parasols are available by the door, and an electric car is ready for rental.
We rented bikes a few blocks away at Bisekeli (it’s a social enterprise that provides bikes to the underprivileged in Africa) and parked them on the premises nightly. Every morning, the hotel was nice enough to put out coffee helping us to avoid 35Kr Kaffe to-​go. The location is phenomenal. It is not only accessible to all of Kobenhavn-​proper and even Christiania, but just over the lakes one block from the hotel is a lively area housing young families and artists in the daytime with nursery schools and antique shops. And at night, it turns into a very hip theater and bar scene. Cross the bridge— you won’t be sorry.
All and all, we LOVE Copenhagen and Hotel Arthur Kong.