Sephora

Went in today: March 29, 2016 and still got horrible service… in fact none. No one even acknowledged me. It was not busy and I saw lots of employees not busy. This has become almost a joke to how bad they are at customer service.

Purchased two kits and both had missing items. When i went back to talk to the manager they didnt think it was their problem.

I was looking around and was approached by a young lady named Ray. I have come into the Sephora numerous time and have had to beg for the service that I required BUT not this time! Ray took into consideration everything I said in regards to skin type, made recommendations, and even gave me samples of items they were currently out stock. I went in looking for 1 maybe 2 items and ended up leaving with 6 items and 2 samples. The sales did not seem forced as she gained knowledge but simply asking me questions. I felt like I was shopping with my best friend!

I will never forgive Sephora for choosing to pay the Chinese gov’t to torture animals (aka «test» their products on animals) just so they can make more money by selling there.
They also misinform their own staff and trick them into believing their products are cruelty free.
Their loss — I was a VIB Rouge before I started digging around a bit and found out the ugly truth about them.
Anyone who thinks their mascara is worth blinding bunnies for, shop away.

Any Sephora I have visited around the world is a girly girls’ dream store. It is very easy to get lost in every possible shade of eyeshadow, lipstick, eyeliner, mascara, nail polish you could think of… perfume, hair products, skin care, specialty items… the list goes on. It is very easy to spend A LOT of money here!
This is my go-​to spot for make-​up, as they carry top brands such as Benefit, Smashbox, Urban Decay, Nars and more. Very helpful staff — on a recent visit, I was trying to match an eyeshadow from an Urban Decay Naked palette, and the associate was immediately able to find me one that matched exactly. If I’ve wanted to try any products before buying, they are happy to give you samples. The Beauty Insider program is also fantastic! Rack up the points for free goodies!!!

Basically I could be giving them one star, but I was so impressed that I can’t!
I made an appointment to get my makeup done for grad, when I got there they didn’t have anyone to do me. (I should have figured because the girl who booked me kind of just threw my name down on a crossed off box) They were super professional and no one was like «uh sorry» they just said they were «running behind» and found someone to help me once she had finished her other appointment. Soo, my appointment was at 3, I got there around 3:10 (oops) and they started around 3:45. I had one girl ‘prep’ my face, and she would always ask what I wanted, liked, if she could use her fingers, etc. then my makeup artist came. Super nice, super professional and really listened to me. Always asked my opinion, which I would rather, and when I was like «uh I have no idea!» She had great advice. They also aren’t allowed to do the waterline or curl your lashes so you do t yourself, a little weird but I’m glad cause I have super sensitive eyes and easy to pinch lids. The application took just under a hour, and I LOVED it. So different for me, but I felt like it was truly what I pictured/​wanted which rarely happens. Lasted all night, and it only costs a $ 50 gift card!!! Which I used to buy the lip stain she used and the false eyelashes. (Both which I love so much)
The application (cheesily) inspired me to try new things and put more effort it because I do love a made up face!
Also sephora will let your return even used items which is amazing!!!
And they are all knowledgable, friendly and accommodating!
I won’t be using drug store makeup anymore!

¹⁰⁄₃₀
What can I say about Sephora? They give me a birthday present every year (which is more than I can say for some of my friends… hmph!) and I rarely walk out of this store empty handed. I feel like this is the store people upgrade to once they become dissatisfied with MAC and realize that MAC doesn’t always necessarily have the OMGBESTMAKEUPEVAR.
There are the reliably decent brands here and the underwhelming brands here (think Tarina Tarantino’s makeup line). There’s also the surprisingly great brands here (Kat Von D’s Tattoo Eyeliner is one of the best liquid liners I’ve ever used).
Staff (as I discovered when my friend worked at one of their locations) is taught to be on the pushy side in Sephora, so don’t be too upset if you seem to be accosted by a lady in black in every aisle. They’re trained to do so. They get yelled at if they don’t. I’m glad the staff is attentive. I’m also glad that the perfume section is back against the wall, where I don’t have to worry about a sudden onset of scents giving me migraines and hives.
This year, my birthday present from Sephora was cake scented body wash. Don’t forget to grab yours this year :).

Love love love this store! Has tons of high quality makeup you cannot find at your local drugs store, I have always had a good experience when visiting this store, The staff are always there to lend a hand and seem knowledgable of their products!

Sephora is a great place to go as long as you have an EXACT idea of what you want…
I went there a couple of times just to browse and you get ATTACKED by staff Every. Single. Time. You TURN AROUND. Seriously, if I want to ask a question about a brand of makeup or product I will ask you… just stand there in the middle of the store and be quiet!!!
«Have you been helped?» «Are you being helped» «Do you need any help?»… no go back to the middle of the store!
When you’re looking for a certain colour or brand though… Sephora and the annoying staff can be great at helping you, the staff all genuinely know EVERY product in the store!

As a beauty supplies and cosmetics addict, I am self-​banned from Sephora (but I always go back. It knows I love it). I always get the free gift from the Sephora Beauty Insiders card because I have a problem which is that it is full of beautiful, wonderful products that I often did not yet know existed.
There is your standard makeup — Sephora brand typically being both the cheapest and most colourful but with plenty to look at or drool over from Nars, Two-​face, etc. Want Shu Uemura? — you can find some of that here. I do love that stuff, but I have so much makeup that I don’t use I can often resist. A girl only needs so many eyeshadows, especially when her routine is «natural». The Kat Von D palette’s have some great neutrals though. Yeah.
The selection of brushes, makeup bags and general cosmetic accessories is wonderful. They have a million little gadgets that you don’t really need but would make your life so much better… But even then, I know that I don’t need a stainless steel pimple popper. I’ll live.
For me, the true danger lies in the skin care and hair care sections. I have curly hair and problemish skin, and I am a sucker for things that say they will a) make my hair pretty and shiny or b) make my skin perfect. Just because I know in my head doesn’t mean that I know in my heart. When the friendly salesladies come and give me the spiel on how the $ 70 moisturizer was made by scientists and caviar and baby farts and will make you smooth and glowing, I’m sold.
I bought my GHD hair straightener from Sephora. I think that right there epitomizes my suckerness. It speaks straight to my weaknesses. The Fekkai hair stuff is fabulous, and right beside the scientific looking skincare. Next thing I know I’m out wayyyyy more than I should be.
The perfume selection is decent, but I’ve got perfume to last. So I’ll be ok. Just know, if you’re a sucker or a beauty products addict: STAY AWAY. Otherwise, rock on in this adult candy store.

A couple of nights ago I wandered into Sephora. Like MAC, Sephora is a place that I’ll purposely avoid going into because it is IMPOSSIBLE for me to leave sans-​bag. I guess my mischievous voice had the best of me that day though because I didn’t think twice before stepping inside.
As always, I was thoroughly impressed with Sephora’s selection. Plus just in time for the holiday season, they’ve introduced ‘roller-​ons’ which are your favourite perfumes packaged in a roller stick. So you can just pop it in your purse and reapply when necessary. I was intrigued by them and a lovely Sephora worker, Erin, came by to assist me. Erin explained to me that at Sephora, they are all about giving their clients the product to take home and sample, so she suggested that I pick out 3 of my favourite fragrances and she would package them up for me as take-​home samples. She did exactly that and for the first time EVER, I left a Sephora store with ONLY samples!!!
I found Erin to not only be knowledgeable and helpful, but honest and extremely courteous. Sephora is already da shit, but people like Erin just make it that much better!

I have heard great things about Sephora and although I don’t wear much makeup on a daily basis I thought I would just check it out for curiosity’s sake. One of the Unilocalers mentioned it was like entering a candy store, and if you are into makeup it sure is. Every makeup designer can be found here, from pencils to foundations, from brushes to perfumes.
The sales people were identifiable in this location as they all walked around with mike headsets. I thought I was at a CIA convention or a Janet Jackson concert. But nonetheless these teched up folks were amiable and were definitely there to serve you.
I was mostly impressed with the range of selection for us «coloured gals»; sometimes range is limited in other make-​up stores and here not only do they do actual coding on your skin, you also have three or four brands you can choose from.
Our server had on a very natural make up, that made her look fresh and appealing. She was also extremely down to earth and authentically enthusiastic in finding me what I wanted. I was looking for a foundation that wasn’t too pricey but that was also a moisturizer and used natural products. She found me a natural tinted moisturising foundation that also protects me from the sun. It was a perfect blend for my complexion, it evened out my skin tone but it also looked like I had nothing on. Perfect!
When I compared prices to Shoppers Drug Mart, I found prices at Sephora comparable and even a tad bit cheaper.
Good news is, that this store isn’t just for women either it can be a candy store for those Metro sexual men out there as well.