Moxie’s Grill & Bar

Apparently 19 dollars buys 3 cold four inch long enchiladas and 12 nacho chips. The outside burrito was lukewarm and the Middle piece I tried was ice cold. Microwave cooking I could do at home.
No good at all.
They did take the item off the bill so good on them for that.

Went for lunch Dec 30 with Seniors. We all had the sandwich & soup. Very tasty! Fast and Efficient Service. No complaints at all. Will return!

We took my mother out for supper for her birthday last night. This was the worst dining experience I have ever experienced. All 6 of us left feeling pissed off. I should also mention that the restaurant was only about ¼ full at this time, so the delays were NOT because the waitress was too busy.
First, when she came to take our order my mother hadn’t yet decided so the waitress said she would be back in 5 minutes. She came back in 15 minutes.
We finally got our meals, and none of us was too impressed with it except the one who got chicken and ribs. The rest of us got steak. Mine was overdone and dry. It was also flavorless. For the first time ever, I didn’t finish my steak. My husband was unaware of how small his was going to be since it does not specify sizes in the menu, so he left hungry still. Most of us did enjoy the brussel sprouts and eggplant that was on our plates, but my mother got the end of the eggplant or something because it was hard and inedible. My steak was supposed to come with garlic butter prawns, but instead it was an unflavoured, charred, dried out skewer of prawns.
After we were done eating, we decided to try to salvage the night with some delicious dessert. She brought the dessert menu and said she would be right back, but she DID NOT return. I even stood up and tried to get her attention but she was too focused on visiting with other staff. At this time there was no one else in the restaurant except for 2 other customers, so it’s not like she was busy. We waited TWENTY minutes, and I could see her standing there, visiting the entire time and not once did she glance in our direction. We finally just got up and left, and then she decided to ask if we were ready for the bill. I told her we had all wanted dessert but she didn’t come back to take our orders. She said nothing, didn’t even apologize. I wanted to smack her. She DID NOT get a tip of course.
All 6 of us were very disappointed with the whole experience. I feel like I should apologize to them all because I’m the one that picked this place over our usual place, The Keg. I will not be making this mistake again! The food should have been half the price, based on the quality, and I’ve never had worse service in my entire life.
Edited to add that the manager has contacted me and has apologized, and has made the effort to make it up to me. This shows that customer satisfaction is important and I certainly appreciate that and will definitely give them another try.

SLOW SERVICE
It took forever to have our drink order taken.
When I told the waitress I was a Celiac and needed gluten-​free she ask if it was a mild or severe allergy. OK not an allergy, so frustrating. I told her FATAL.
When my meal arrived my veggies we cold and my potatoes were RAW. My chicken was luke warm. I finished my chicken before new veggies arrived and then it was another 10 min before a manager came over to tell me my potatoes were on their way I told him not to bother. He said the cooks were so concerned about my dietary restriction they didn’t time thing properly. I can understand that but this is something that should have been checked BEFORE being sent out to me. If they came to me and said there would be a delay due to all the stuff they had to do to prepare my meal I would have been cool.
They ended up crediting my meal but it was still disappointing.

One star is too much credit to give to this poorly run circus. The only positive I have to share is the young host at the front door who was so accommodating and helpful when we wanted to change tables because of the draft from the patio door.
The server had attitude when she was present but that wasn’t for much of our time here. Unprofessional staff were giving each other hugs inside the kitchen while we waited for my dad’s starter Caesar salad that never arrived. The manager was hardly able to handle our complaint after we could handle no more terrible service.
My go-​to Moxie’s favorite, the steak salad with goat cheese, was over cooked and seemed to be lacking any tomato and red onion.
This experience was so terrible that I’m still sitting at the table writing this review.
If you’re looking for a good meal in Red Deer I strongly recommend choosing something other than Moxie’s. Or make the trip to the Moxie’s in Edmonton.

Kids love it but it has a very poor and limited Gluten Free menu! They don’t even have gluten free pasta! Waitress was quite rude when I inquired about Gluten free options.

We came for a business lunch at Moxies and we seated in a private room with a long table and bar stools. It was comfortable for 15 people. There was a tv in the middle of the room that people seated on one side could view.
The service could have been better as there seemed to be a gap after we were done with our meals and clearing the plates or checking to see if anyone wanted dessert or after meal beverage. Although, it was alright from getting our drinks to when the food was served, especially with a large group.
I ordered the grilled salmon on naan, which is my usual dish from Moxie’s. There were 2 large pieces of salmon with tomato and lettuce in between the naan. I had it with a Caesar salad which was good but a little too much dressing and some brown pieces of lettuce.
I was pleased with our meal and there are a few minor things that could have been better.

Super nice server! Yummy bellinis, fast delivery on food and my steak was cooked perfect; well done absolutely no pink!
I do have to drop a star on my review cuz I ordered a skewer of prawns with my steak and the skewer had a wopping three prawns only! For $ 6.00, I felt kinda jipped there. Our sever was nice and agreed that was a dinky serving of prawns and got us more at no additional cost!
Nice patio and our server Jenn, was awesome! I will be back!

Mango chicken and rice was good ESP the avocado salsa dressing/​relish