The Mark Luxury Hotel Prague

This was a beautiful hotel. The lobby was really lovely and the room (which was upgraded to a suite upon our arrival for no apparent reason!) was wonderful. Probably the nicest hotel I’ve stayed at.
The suite had separate living room and bedroom areas. Furnished and decorated in a very classy and modern manner. The bathroom was top notch — had a large shower and a separate tub. Also had a heated floor (HEAVEN!) and a heated towel rack (LESS HEAVENLY BUT STILL NICE).
The service was friendly and accommodating. There was one night that we called them for a car pick-​up from a bar so that was helpful.
THERE’S ONE THING. The experience would have been perfect (5 stars) but there was one snag that I need to mention. One evening, at probably 9 or 10pm, my boyfriend and I were getting it on in the bed (it was kind of awkward in the bathtub). Anyway, suddenly I heard a click so I hopped off and pulled a blanket over myself. Note: the room door opened to a little hallway so you couldn’t see the door from the bedroom. Anyway, right after the click, we heard a voice say: «HELLO?» So we both said: «HELLO???» We were kind of freaked out/​shocked. Suddenly, some dude walked in to the living room/​kitchen area. We were kind of frozen, under blankets — this all happened very quickly. He said: «You didn’t call the reception area?» Us: «No.» He lingered a bit, staring at us and then left. We were both a bit shocked and obviously this totally killed the moment — how do you go back to having sex after that? So we started formulating various theories. BF: «He’s a pervert. He gets off on this sort of thing.» ME: «He does this in every room. The possibility of a threesome invite increases exponentially when you invade more rooms.» BF: «Maybe he’s a thief that looks for unoccupied rooms to pillage.» ANYWAY, we were both kind of stressed and felt violated so we went to get some fried cheese and mulled wine. When we stopped by the front desk the next morning, this is how it went down. BF: «Hey. So. Last night, my girlfriend and I were getting intimate and some guy burst in saying we called reception. It was very uncomfortable.» FRONT DESK LADY ACCOMPANIED BY FRONT DESK GUY: [Understandingly nodding] «Yeah, we know, sorry. He’s an engineer. We sent him to the wrong room, we meant to send him to an empty room next door» [stares at us, blankly] BF: «OK, thanks.» So, it was nice to know he wasn’t a total pervert predator or a professional burglar. However, let’s think about this. The guy is looking for an empty room. Once he enters the hallway, he sees bags on the table and hears voices from the bedroom area and he still barges in, without asking «CAN I COME IN?» Not sure why he’d even need to proceed if he thought he was entering an empty room… Then he sees us obviously naked under the covers and stands there all confused, staring. It was just inappropriate. And the front desk staff. I am not a freeloader but I think that if you mess up this bad and make your guests this uncomfortable, you should at least offer something to your guests to say sorry. Even a drink voucher would have been nice. Anything. My boyfriend and I? We haven’t had sex since the incident… JUST KIDDING!!!
Anyway, great hotel with some questionable employees.

Second time in Prague but first time at the Mark Hotel. Found it superior in many ways to the Prague Four Seasons. And much better value. Nice room, good service and beautiful garden to eat or drink. Great location, nice walk to Old Town Center, Charles Bridge, Jewish Quarter. Food was ok for breakfast and service is good but not great.

Just spent three nights at ‘The Mark“hotel in Prague. Great staff, rooms and food. Luxury!!! Hope to stay here on any future visits to Prague!