Hair Cuttery

I am very disappointed with my cut. I have a super easy A-​symatrical style. I told the lady to keep it, and just trim it. She gave me a bob! I’m really disappointed that such an easy cut was messed up. I will not go back, and I will never recommend this salon to anyone. Huge fail!

Terrible manager. Her name is Debbie. She is a liar. Tries to over charge everyone. Stylists are ok.

I should have posted this review a long time ago. But when I lived in VA, I used to always go to this Hair Cuttery for years and would get my hair done by either Joann or Alganesh.
One day, I make an appointment with Alganesh for a hair relaxer. After she had applied the hair relaxer to my hair and washed it out I knew something was wrong. As she combs through my hair, it was coming out in large clumps. I was starting to feel a little panicked, but thought everything would still turn out nice in the end since I had gone to her for so long. After she blow dries my hair, it did come out nice and I felt relieved that I had worried for nothing.
Fast forward a few days later. My boyfriend tells me that the back of my hair is uneven. He takes pictures of the back of my head so I can see and sure enough my hair was drastically uneven and it was due to the hair that had fallen out during my hair relaxer (I believe that it fell out because Alganesh left the hair relaxer on my scalp for too long). I was so upset, I almost cried. My hair before the horrid relaxer, was well past my shoulders.
I understand that sometimes things can go wrong, especially with hair relaxers. My problem however, was with Alganesh. She obviously saw the back of my head the whole time. She could have fixed my hair, by cutting it and making everything even. But instead she says nothing and lets me walk around looking terrible.
I had to later get it cut so that it was even, but that was such a terrible experience for me. It took me such a long time to grow my hair to that length and to have it all taken away was heartbreaking.
Also, dealing with Alganesh, she is not the most professional hair stylist. She was constantly over booking clients. It was not usual to sometimes wait for Alganesh for an hour, even though you had an appointment. I wanted to post this review to let other people know to be careful of Alganesh if you consider letting her do your hair.

My son and I returned to this salon and were told to wait. The assistant manager had to call corporate to give me a refund. I finally got a store credit that I won’t be using. One thing is for sure, we won’t return to that store. I recommend that no one use their services.

Awful experience — I have very long straight hair and I went into the salon to get a quick trim — max was 2 inches to cut off. I looked at the lay checking me in and she had great hair and I thought she was going to take me back, but she looked down at a list they had and handed me off to another women. He hair was a mess and frizzed out. 1^st impressions — if you’re a stylist — make your hair look nice! It makes the person getting their haircut feel more comfortable. The women hardly spoke English and she sat me down at her chair and there was no state license posted on her seat. She asked me how much length I want cut off and I said 2 inches. It took her 20 mins to divide up my hair in sections to start cutting. Most of my haircuts have taken 25 mins or less then the blow dry is another 15 mins or so. She started cutting and cutting — little did I know because I had my hair tossed in front of my face the whole time that she was cutting inches and inches off my hair. She kept going back trying to figure out what angle to cut at. I then noticed this as she got to my front sections… Then she didn’t know how to put a proper angle at the front of my face — she asked in Spanish to another lady (bleached white hair –may be a manager there) and who was getting extensions done in there by another stylist; she replied back in Spanish to her instructing her how to do it. Then she mumbled under her breadth to the women doing her extensions -«she’s got to learn somewhere!!!» WTF? Then another guy who worked there help her with the angle around my face. I looked and my hair — felt it — 6 inches was taken off and it was cut horribly at awful angles. I stopped all cutting from there and got up out of my chair. I was so upset and I didn’t want to make a scene but they knew of my dissatisfaction. I’m worried she was not licensed and she should not be training on real people unless the choose to take that risk… otherwise it should be manikins. They still charged me for my haircut and I still tipped her? I don’t know why — I guess I was in a state of shock this had happened. Whatever you do — do not go there!!! This place is a nightmare.

3 visits 3 terrible cuts. I’m a Normal dude with normal short dude hair screwed up each time. 3 different employees. All were done in less then 10min (including a shampoo, although the last time the lady tried to convince me that i didn’t need it) I feel like they rush my cut for a quick tip between appointments. Random long hairs throughout a buzz cut. waste of $ 18. will try out the new place Floyds around the corner next. place is full of senior’s who probably aren’t even aware they are getting a hair cut and people like me who are convinced a bad cut couldn’t happen again.

I’ve been going to the Hair Cuttery for a few years. I agree that the checkin-​Checkout process can be a bit disorganized, but I’ve found the staff friendly. For haircuts, I love Alganesh! My husband and I both see her and are very happy with our cuts. She’s a lovely woman and very speedy. I was in and out of there tonight in 15 minutes for a wash and cut.

I have very thick curly/​wavy hair and I’m not one to take chances on it. But after having two «ok» hair cuts at my regular place, which costs $ 100, I decided to explore something new. My husband had been pleased with his experience at Hair Cuttery, so I gave them a try. I love my hair. It was deep conditioned, trimmed, thinned and had product put in all for $ 31. My stylist took her time, which is always key for me. She did an excellent job. I’ll be back!

What a horrible experience. But I blame myself for thinking that Hair Cuttery might actually be able to do a back trim on a pixie cut.
First, the woman had the limpest handshake ever. I tried to make conversation and the woman didn’t reply to anything I said. Should have walked out then.
When she asked how short I wanted it I told her I didn’t want it clipper cut — so not that short. She didn’t ask any more questions or try to understand where I was coming from. So she proceeds to scissor cut it and basically gives me a buzz cut. Umm… what part of not that short didnt you understand? Then, in an effort to blend it she cut into my regular hair — and took a lot off the back leaving the sides long! Not cool.
Then I ask her to edge it out with clippers and she tells me she thought that would look too much like a guys cut. You basically give me a buzz them have the nerve to say you didn’t want to make me look like a man? Fail!
On top of that, checking out was a nightmare. And where barber shops usually do neck trims fr free I had to pay $ 18.
Worst «haircut» experience of my entire life. Ever. Do not go here and if you do especially do not go to Dee.

Never try a hair stylist you do not know or heard of… my hair was butchered twice at this store, even after explaining in details, the way I like it, the brush numbers, etc. I would never go to this place.

It’s a typical salon, but that’s what is so great about it. I spent twice the money at an upscale salon for my wedding haircut and it was awful. At Hair Cuttery, your hair cut is affordable, the stylists are confident (she only wanted to know when my last haircut was, then shut me up and got to work) and easy going, and the service is quick. Besides, there is just something about a salon whose stylists aren’t afraid to really scrub and massage your head while shampooing your hair. Efficient, perfectly firm, and cordial. Hair Cuttery has yet to let me down.
Leave a good tip, because they take care of you.

Im nwe to the area and just looking for an average quality cut. Service was quick and friendly. The price is not the cheapest in the area. The haircut was terrible. Uneven, no attention to the edges and left most of the cuttings on my head and not blown off on the floor. Not going back, and the industrial attitude is not even close to worth it given the price.

I don’t think I’m going to go back here. I really tried to give this place a try, but every time I go in, the lady (it’s never the same one) commands me to provide my phone number without even a greeting. Haircuts for men here are marginal at best; when I ask for a clip with a numbered razor, they go over my hair the minimum number of times, leaving single hairs the razor didn’t catch on previous trips across my head. I’ve even had them try to foist off uneven sideburns on me!
I’d like to see more organization, more English-​speaking clerks and better haircuts.

I typically go to the Hair Cuttery in Bethesda but decided to come to this location to get a haircut after work. I must say, it was like a different world. The disorganization was crazy.
I had a new hairdresser who was extremely nice but clearly not trained. She didn’t know the prices, where products were, or how to use the register. They basically made up a price on the spot for a cut and blowdry (she asked another woman how much it would cost) and they said $ 32 because I have long hair which is fine, but I didn’t get my hair washed. Anyways, my haircut came out nice but the blowdry left my hair frizzy and the lady actually ripped out several strands of hair on her rolling brush. As she rolled my hair on the brush I felt strand after strand being pulled out. I’ve never had this happen to me while getting a haircut before. Typically the hairstylist will put a defrizzing product in after but they didn’t. I had to ask for it. It took 4 different people just to find a defrizz product with anything left in the bottle.
While ringing me up, they clearly did not know how to charge it and kept voiding and putting it in again. I’m pretty sure they overcharged me because I didn’t get the wash. I feel bad giving a two star review. The staff is nice, but this is not the most organized operation.

Susie cuts good hair, she doesnt take too much off and listens and understands what you want. I didnt see anyone leaving with a bad hair cut or bad color here. It’s been a long time since I went to a hair cuttery it’s not like it used to be. Very nice hair cuts and colors there, who knew?!

Jamilla is the absolute best! She has been at this locations for many years. She knows hair well and really knows color. After a struggle with constantly trying to cover up gray and always ending up with red in it, whether coloring it myself or going to a hairdresser, no one was able to achieve a good color but her.
She is extremely punctual, has great hair cut suggestions, keeps up with the times, and listens to your hair requirements. She makes appointments.
Also, eye brow waxing at a real bargain of $ 10!
Look no further!

Alganesh has been trimming my hair for more than a year now, and she is always on time, listens to what I want, and does a great job. She is Ethiopian and I always enjoy talking to her about what is going on the ME. And what girl doesn’t like a hair cut for around $ 20 – 25, including tip?

I am in love and his name is Charles! Charles has been doing my hair for more than a year but he’s recently relocated to the Hair Cuttery in Bradlee Shopping Center. Color, cut, highlights — he does it all — and best of all he does it well!

If you like a unhurried deliberate and consistent cut, see Letty but be sure to tip appropriately for a 45 minute detailed cut. This in NOT a 15 minute 16 dollar hircut, but Letty is an elegant lady.

I don’t think that the people who cut hair at this location are certified.
I thought that VA required a license to cut hair… but maybe not.
All I can tell you is that I was very dissapointed with my last haircut. I’m not going to single anyone out, but let’s just say that I can cut my own hair in my bathroom, blindfolded, and smoking a cigarrete, better than these people:
Points of bad — service:
1. Never ever cross electrical wires across your customer’s body when using clippers or any other electrical device
2. Don’t put the bib on your customer and then walk away for 5 minutes to figure out your work schedule. You have a paying customer waiting!!! Hello!!! anybody home?
3. Don’t tell your customer to go sit at a chair and literally make the customer wait another 5 – 10 mins. until you figure out whose going to do the job
4. Have some kind of method of cutting hair (I think this is due to the fact that these people don’t know methods). Lack of training/​certification/​education/​common sense. Don’t do one sideburn and then whip out the scissors to cut the bangs and then totally forget about the other sideburn.
5. I could keep going…
But is that enough? I’d say. I’m not recommending this place to anyone and I won’t go back