City Vet Complete Pet Care

New to Dallas and had not decided on a vet. A friend recommended Dr. Jennart at City Vet. I’m so glad… Took my «Angel» today and they were so good with her. She’s a little pampered and they treated her so well. I fully recommend them.

I have only come here for boarding services, nothing else.
Great price, very easy to schedule stays, and after the very first visit it seemed as if everyone there knew my kitty by name.

GRRNT loves CityVet — Preston Royal. First, they have a great facility with amazing staff and products. Second, it is also one of our biggest hits for our Meet & Greets. People turn out in droves to see our Goldens in need. The parking can get a bit crazy sometimes but we love them just the same. We are grateful for their support and generosity.
You can learn more about Golden Retriever Rescue of North Texas (GRRNT) at

I stopped going, the staff all changed and the quaint neighborhood pet store went corporate. You are treated like a number and a checkbook.

We have continued to use City Vet. After my review, one of the techs reviewed my next visit’s costs in detail, to try and help mitigate the sticker shock. I do still feel like City Vet is more expensive than another vet I could go to. There are a lot of addons that get heaped on from time to time that really bump up my bill. In the end, though, I appreciate the staff and the way they treat my dogs. Family pets cost money, and that is that.

I appreciated the detailed phone conversation I had with Dr. Erin Tate, after my cat’s surgery. She took great care in explaining the health of my cat Maeby. Michele was a pleasure helping with a rapid checkout & carry out to my car. She fulfilled an exceptional level of customer service.

Ive been a pet owner for 15 years now, ive hhad three different vets all of who have been good. I have never experienced such an excellent level of care before. Everyone here is absolutely committed to their animal patients as well as the owners. Great staff, great facility, unbelievable experience.

I really do love this place. I agree with others that this is a bit pricey compared to other vets, however the service is top notch. When the staff offers extended services, they are very friendly when I say that I’m not interested and don’t push any further.
The staff and vets are worth getting through the pitch for services. Recently I visited to prepare my dog for her first plane ride and the staff was outstanding. I was terrified … and they walked me through the TSA process, crate options, items to take with me, etc. I would not be able to handle the stress of flying with a pet without the help of the City Vet team.
Great people. Great services. Worth the price in my opinion.

The facilities are fancy and the techs are friendly but the veterinarians are aggressive in treatment and out to make as much money as possible. After two health scares for other pets in my family after being treated and one dead beloved pet after being told to do a dental; I will regret having taken my pets to City Vet for the rest of my life. When my seven year old cat came home after a dental cleaning shaking, hyperventilating, not meowing, not jumping, weak, not eating, pawing at his mouth and in obvious distress; I was met with defensiveness instead of caring. I ended up taking my cat to a specialist for three weeks where he had test after test to determine what had gone wrong. He continued to deteriorate until he died three and a half weeks after he had his dental cleaning at City Vet. My cat had been the picture of health when he went in and had just gotten a wellness exam. I was told at his wellness exam that I needed to have his teeth cleaned to prolong his life and if I didn’t there was a possibility that teeth could fall out. I had to watch my beloved baby suffer and die. I received no calls from the vet at City Vet during this time to inquire and show concern for my cat. Now all I have left of my kitty is a box of his remains and anguish.

I love the grooming service! They are great at calling as soon as Izzadorable is done so she doesn’t have to be crated very long. Always accommodating when she has any health issue and I really appreciate that!

While their grooming services are good, as for vet services they find every way possible to charge you for unnecessary things [like a mid-​year exam – even people don’t have those!] and have given our dogs shots they didn’t need. There are much better vets and ones that aren’t looking out to maximize their profits!

Now that City Vet has expanded this location to include vet services we use them all the time. They are fantastic with all of our pets. The staff is amazing, knowledgeable, and the doctors are always available to talk with. Our cat has a very complicated throat issue and they are always careful when she is in there. We wouldn’t take our pets anywhere else! They have a huge selection of specialized foods, so we can get everything we need all at once.

I have a dog who needs special food for his allergies a City Pet Life is one of the only stores around that carry Taste of the Wild dog food at a good price. Once a month I go in and pick up a case of food for him. The staff is very nice and helpful. They will do what it takes to get the food you need if they dont have it in stock. They even have a repeat customer program that gives you money back over time. The only downside is the parking. It is in a older strip shopping center that is not built for the big cars people drive today. I would recommend this pet store for anyone who needs special food and a good price.

Why this place is one of Sargent Pepper’s favorites:
1. He loves the grooming services. They do an amazing job making him fluffy, soft, and able to see! They trim around his face really well and he always looks so so cute!
2. They have a nice selection of food, including Natura, which is his favorite :)
3. The staff is friendly and helpful
4. Convenient location!
5. Yummy treats and toys!

I found this place when I was looking for a store that sells high quality dog food. They have a great selection here of all natural dog and cat food. They also carry a good selection of dog collars, leashes, and toys. My dog is always really happy when I come back from here!

I stopped in City Pet Life hoping they might have a good selection of dog carriers for my chihuahua and was surprised to find that they carry the high quality holistic pet foods that I feed my dog. Most places don’t carry this, but they had a huge selection which is awesome! They didn’t have much in terms of carriers and the prices on dog harnesses were pricey, but its really good to know where I can get my dog’s food here in Dallas. The girl behind the counter was really nice too.