Hollywood Feed – Dallas, TX – Preston

I was so impressed with my experience! I had brushed off Hollywood Feed for the longest, assuming they would be more expensive than the big pet chains. Boy, was I wrong! We walked out of there with a 30lb of dog food, two raw bones, two antlers, and a handful of samples for what I was spending on one bag of dog food! But back to my experience… the gentleman was very helpful and full of ACCURATE knowledge. I was educated about the food I was interested in and he knew the info. It seemed all of the employees were extremely knowledgeable and enjoyed helping customers and their job. Not the experience at other dog stores at all! The dog food is buy X bags, get the next one free. Score! Everything is money back guaranteed so what’s not to love! I’m a customer for life! Check them out!

Booked an appointment the day before I took my Dad’s Goldendoodle. He was a mess and his hair was matted and smelled horrible. They told me the haircut was going to be about $ 45 or so and it ended up being closer to $ 100 because of his matted hair. He is also a big dog, about 50 lbs or so. He is a handful. They did a great job. The place was really clean and they have lots of cool pet stuff. Great place.

Way too expensive for groomer to bathe dogs! Takes forever to get anyone to help you and check you out. Do not recommend at all!

Update: I brought this to their attention and Hollywood Feed made things right. As always, I’m very satisfied with their 5-​star service and customer satisfaction policy. A great company and you can shop here with confidence that they stand behind their products and services.
Today I took my dog, Max, to Hollyweed Feed at the Preston Oaks location on Preston Road in Dallas, Texas. My friend uses the Lovers Lane location for her grooming needs and highly recommended Hollywood Feed to me. The Preston Oaks location was closer, so I took my dog there. The groomer clipped our dog’s nails but didn’t file them down. When we picked up our dog and he jumped on us with excitement, his nails were so sharp and jagged that it scratched my husband’s arms and left it bloody. The groomer didn’t even care. We had to ask her to file it so it could be a little smoother. She used a dremel to file only a few and left the rest. We had to go home and file down the rest of her sloppy job.
My friend also said her dog gets a report card and a free bandana every time she takes her for a grooming at the Lovers Lane location. We got nothing but a scratched up, bloody arm.
I’ve been happy with Hollywood Feed’s service, products, and quality but I’m very disappointed with the grooming my dog received today.
Kim Huynh