Pizza Hut

Terrible takeout experience. Came here to take advantage of the $ 5 promotion but the staff was very dishonest. Ordered two one-​topping pan pizzas, light on the sauce. Hardly any foot traffic but they took nearly 30 minutes to complete my order. One employee was too preoccupied with her phone to attend to any of the customers.
When the pizzas were finally done I was quick to check that they got my order right. Guess what? No!
Instead of pan pizza they gave me hand-​tossed. I’m not a fan of hand tossed. When I told the person at the counter she responded that the promotion only was for hand tossed. How come you didn’t mention that when I placed my order?
A few days later, out of curiosity, I checked out the Pizza Hut website. And behold, customer got to choose whether they wanted pan or hand tossed and the price was the same.
I would have had no problem if the staff was simply upfront about their mistake. But I don’t like being fed lies.

Oops I checked into the wrong address because the other one showed up first. This location has only 3 tables and some people like to take over the space and not caring that they do. Even though my bus passed through here like a millionth times, I finally went in today and I spotted those adorable personal pan pizza. I ordered a Specialty ($ 5.99 + tax) of Meat Lover because I am a super carnivore. The crust is crunchy and the pizza is thick and each bite made me oh wow, oh wow «mama love meat»!

This store is just disgusting! The workers have no clue of what hospitality is or good costumer service. I ordered a pizza online to pick up when I got to the store 10 after I placed the order they said it wasn’t done ok! So I waited about an extra 30 min when the worker realized it was ready. I would’ve been ok about since everyone makes mistakes but for how the register person gave me an attitude while I was there I didn’t let it slide I asked for a refund since my pizza was cold and I went on my way. Not only was the workers there horrible but the place was completely trashed and looked like its never clean. I would never recommend this place to anyone very disappointed.

Very slow delivery. I should’ve ordered from Papa John’s. Fast delivered hot/​warm pizza is critical but maybe not here.

I figured I’ll bring my wife to pizza hut since she never eaten there before. We were in the neighborhood so we went to this branch. I love pizza hut n i eaten in there many times in long island back home. This pizza hut branch in flushing had the WORSE service ever! I have to tell one of the employee three times that I’m ready to order, then he was ready to take my order with an attitude like it was my fault for disturbing him. My wife n i waited 45 mins for the order. We decided to eat in there since we waited so long. I have to ask about 5 times to get napkins cuz all 5 employees were chatting away n pretended they didn’t see me or hear me. The 2 last times i had to yell out to get their attention. That’s not the weird part, Once i got one of them attention, i ask for my napkins n he gave me a few hot pepper packets. Can u believe that? I said to him, these r not napkins n he told me it is. I was disappointed with these people working there we just had to leave. My wife then tells me in the car that she’s glad she never tried pizza hut before. It was the worst experience for her n I don’t think she’ll be coming back! I know i won’t be going back to this branch. I don’t even want to give it one star, but i have to to post my review.

Do not order from this place! They will charge you for all the extras and not add them! Then they tell you that you have to drive back to them and bring them the crust for a 9 $ refund even though they charged you 13 $ for the pie!
By manager Sarah’s admission it is Pizza Hut policy that if they screw up your order then the customer has to come in and basically pay for the mistake because she has no proof of the things that are being said! Well Sarah here is the proof of crust without the fiery red pepper crust and burnt jalapeños! This is 2015 and I do not need to drive 20 mins there and then back just because your rude self can’t admit a mistake! I would give them a glowering middle finger if that was an option on Unilocal!Yelpers unite to teach these crude and rude people a lesson, do not get your pie fix from these trolls!

Terrible. Ordered their new dipper pizza. It comes without sauce in between the cheese and crust. BUT it comes on the side. But you also bank on one of the new «flavored» crusts to be delicious. Never got to taste it because they never flavored it (it was printed on the receipt) called them to tell them they messed up the order. The guy picks up the phone and says I’ll give you $ 5 store credit yelled at me and said that he was trying to help me then immediately hung up.

Did they photoshop my pizza? My pizza just look like the online illustration. Props for making it artifically visual appealing. That was the only thing that i was impressed with. As usual, everybody who ate pizza hut knows this that it goes down hill from
hut was the only pizza shop near the area. Flushing needs new pizza shops. Any recommendations?
I ordered the meatball/​spinach and sausage/​pepper pizzas. I was disappointed by the sausage/​pepper as the toppings werent as noticeable. meatball and spinach were decent and workable toppings in the future. Now to the cheese and sause, both were lacking any substance. Waiting for the day when a company can deliever high quality pizza.

Food tastes and services is really good. I got my food faster then I though. All employees are good, and nice. Love u all.

I don’t want to even give this place 1 star.
My order was placed at 7:44 and i received it at 9:15 when i ordered from the website it said i would receive it by 8:45. I know that online ordering is not always accurate but my entire order was cold and the pizza was hard.
When i called to speak to the manger or the person in charge she was non apologetic and very rude i asked her to refund me my money or send a new order back to me she was very nasty and was not trying to help me in any way. she told me it was not her fault or problem that the pizza was cold and if she sent another order the same thing was going to happen. i am very upset and i will never order from pizza hut again.
I can not believe such a notorious company has so bad employees what happened to the customer is always right.

When I order from this pizza hut, I usually expect the usual long delivery times and a lukewarm pizza. This is fine, as i always tend to just reheat it up. I always let this issues slide because at least this location is consistent with this. However, this was the last straw. Pizza came to my house like it was dropped on the floor and shoved back into the box. See the pics.

Pizza was ok but service was average.
Forget abt getting delivered, it takes forever.
Pick up is the best option.

Food is typical average fast pizza hut quality, yet not super fast. Tables inside were all in need of a wiping down.

An hour & half Delivery Time. How’s my pizza gonna taste like? The pizza I got is not even warm and missing sauces that I added. Charged high delivery cost than other competitive store. Not Satisfied with their manner of business. This location has been rated bad delivery time and customer services couple years ago. They’re still not improved. I guess this pizza hut don’t really like this neighborhood.

It took an hour to delivery my pizza but it was cool since the dude was well polite and great customer service. It doesn’t made me suck :) on liked domino pizza was so nasty
:(Trying to be honest, all pizza chains fast food are the same but depends on who’s operating it.

An hour delivery and Horrible pizza! Tasted salty and the meat was definitely not fresh. I ended up tossing away all the topping because of how gross it tasted like! Will not order from here ever again. Now I just hate myself for not ordering from dominos.

I ordered online for carryout since this pizza hut doesn’t deliver to my part of town. I ordered a large pizza with three toppings, breadsticks, and a 2 liter of soda and it was the 15 dollars deal of the day. When I ordered online it said it will be ready in 15mins so by the time I drove out to ph it was ready. I was surprised how on time this pizza hut was with my order. They got my order right and the pizza was delicious of course. Oh and ph breadsticks with the sauce is just as amazing. This isn’t the first time I ordered pizza from this pizza hut but so far it has been a good experience. If only they deliver to my part of town then it would be awesome.

This place has the worst customer service… you cant expect much from this location bc it’s always busy but it doesn’t make sense that 1 pie is here after an hr and 15 min… !!! The nerve of the delivery guy asking me to come out across the st too. It’s a freaking 2 min car ride!

Late delivery. Internet order show 7:59PM as the expected time, arrived 8:25 PM. all the food is cold
AND Surprised to found the chicken wing we ordered is RED RARE or I should say. its a Fresh meat from freezer. my wife took a bite and almost threw up!
I called a restaurant spoke to a female worker, she made it sounds like this is a common thing took me while to go through everything with her told her all the detail, she asked me to hold. a male manager answered. asked me whats s the problem is, I told him I dont want to repeat myself, he said she told him I wanted to speak to a manager, which is a lie. then this «manager» said its not his problem all the food is cold delivery is late. and when I was telling him about the chicken being red, he said I’ll give you money back you keep the food! yelled at me and hung up.
no apology, no nothing. just a simple nasty attitude I got from him.
I just took all the pics of chicken. I will make sure people know about this.
BE AWARE BEFORE ORDER FROM THIS HELL HOLE! or STAY AWAY!
I already had many disappointed food from them but I kept ordered because my kids like cheese sticks. but NO MORE. THIS LOCATION IS WORSE!

I grew up on PizzaHut. Who doesn’t think PH has great pizza?