Supercuts

I wish I could give this place negative 5 stars. I usually go to Michicche salon down the block, but I had to get my kids’ hair cut last minute for school pictures and decided to just take them to Supercuts this one time since they didn’t require an appointment. I figured, how bad can it be? They only need a trim.
When we walked in, the place was empty. That should have given me a clue that I should walk us right back out. There were 2 «hairdressers» that were just sitting in the chairs and talking. So one of them takes my son first. I explained to her that she only needed to give him a trim, nothing special. She gets the buzzer out and as soon as she starts to buzz the back of his hair I already know it’s not going to go well. She looked like she’d never given a haircut in her life. What he ended up with was something that looked like someone placed a bowl on top of his head and cut around it. My son is very particular about his hair and when he saw what she did to it he looked miserable. I put on my happy face and told him it looked good, but I was fuming. I wanna drop kick the woman at this point. Not only did he have the dreaded bowl cut, but it was choppy and uneven. I could have created the monstrosity myself at home, probably would have done better.
My daughter is taken next and I’m praying to God that hers turns out different. NOT! This woman was way worse than the one that cut my son. My daughter’s hair was down to the middle of her back and she wanted to have it cut to her shoulders. I asked the woman if she could give her some layers because she has so much hair that it looks really bulky in the back. She proceeds to look at me like I have ten heads, or am speaking a different language. Her confusion worries me so I think better of it and tell her to forget the layers. She gets ready to start cutting and looks all sorts of awkward and inexperienced holding the scissors. She didn’t even wet her hair. I’m no expert, but I’ve never had a «dry» haircut.
I realize there is no hope for this haircut to turn out any different than my son’s. They must have an adverse reaction to evenly cut hair because, like my son, my daughter ended up with her hair being longer on one side.
I was fully aware that my kids wouldn’t be getting a state of the art haircut at this place because, well, you get what you pay for and all that, but I figured these people would atleast have some basic cutting skills and be able to pull off a damn trim.
Needless to say, if I ever find myself in a jam again, I will be cutting my kids’ hair myself. There is not a chance in hell I could do a worse job than these so called hairdressers. Epic fail Supercuts. Epic fail!

I noticed after I posted this that she cut my hair unevenly. My right side is a good ½−1″ longer than my left side. Really lame, Supercuts.

Had a great experience! I walked in at seven pm and got a perfect cut and color in under an hour. This place provides great service and extremely reasonable prices unlike other salons in forest hills. The stylist was very friendly and listened to what I wanted, she picked out a great highlighting color for my jet black hair. The blowout was also fast and painless being I have ethnic curly hair which many salons don’t know out to properly cut. This place is a must for great affordable service!

Susanne cut and colored my hair and she’s fabulous. I got nothing but compliments from everyone!

Why can’t FH have a decent place to get a haircut. After having a terrible experience at a barbershop in the same area I can here, and boy was that a mistake.
Immediately after being seated and my cut began, an angry customer came I. And took photos of the licenses of my stylist because he was outraged at the cut and customer service he received.
It was too late for me to get up and leave so I had to sit through. She completely disregarded my instructions, kept asking «how’s this?», didn’t seem to understand how to blend as I had to remind her.
Complexity missed my neckline, looked like some kind of weird rat tail /​mullet situation.
Steer clear.

The barber was friendly, fast and skilled. The location had no lines and the hair cut was exactly what I wanted. Only concern is that the price is a little high.

Do they have the most skilled stylists? Probably not. So if you’re a woman who absolutely must have have the perfect haircut, then this place isn’t for you. But if you’re a guy who just needs a clean cut look every month or so, then this place is perfect. Waits are usually not long and prices are reasonable.

clean place and very professional stylist easy to make appointments on phone app no waiting time good price

If I could give this a minus star I would — I showed the stylist the cut I wanted several times on my phone– even asked her if I should keep it out so she could view it and told her I didn’t want it as short — wound up getting scalped. A friend of mine actually gave me a catalog for wigs to buy until it grows in — while I appreciate the district manager contacting me about my concerns for her to say that maybe I can come in and she can cut it into a different style — I have basically no hair on my head– also to be asked if I want to have my hair blown dry is crazy — is that not part of what I pay for. I used to go to the Supercuts in Bayside until all the stylists left because it was no longer corporate so when I got a coupon for a $ 12.95 haircut in Forest Hills I couldn’t resist — little did I know how hideous I would wind up looking. It will take at least 5 months before my hair grows back to what it looked like before I went in there. Don’t go there. i have contacted corporate offices of Supercuts for three days and keep being told someone will call me — no one calls — no one gives a crap — they don’t care at all — please do not go to this Supercuts even again. You will be scalped!!!

I’ve been here a few times and they always seem to remember me. The wait never seems too long and they always do a great job cutting my hair.

My husband and i brought our 2.5 y/​o here for his first real haircut. The women were very sweet and patient with him despite his screaming and squirming. He eventually calmed just enough to do the job and the hair cut was perfect– even with a moving patient.
We will definitely be back and i recommend for any parent who doesn’t want to have to worry about finding a fancy «kids» salon

Another cut and color by Danette today and again fantastic results!!! I was seen immediately, given great color, with bright and shiny results.

I usually would let it go even if I had a bad experience, but this place is dangerous!!! I did not expect very good service due to their affordable price, I just needed fair experience for my daugher’s hair trim.
I asked the lady for a shampoo and cut. Cutting was okay, just a simle trim with some layers at the ends. She put my daughter in the hood dryer to dry her hair and she asked me to pay first. Then she took the next person. I waited for her check up on my daughter’s hair, but she didn’t. Twenty minutes later, she was done with the second person and still hadn’t checked on my daughter. She was sitting under the hot, hot dryer!
Then she took next person. I asked her why she did not check and she said she can leave whenever she wants. She never told me that or my daughter.
My daughter was dehydrated and tired and hot. I should not have trusted the lady.
I will never be going back and I will tell our friends to inform them of this terrible experience.
BE AWARE!

I love this Supercuts, and I always use the same stylist — Candida. She is excellent. Pleasant atmosphere and super clean shop. I am greeted warmly whether i call ahead or just walk in. Great location if you want to shop before or after your appointment.

If there was an option of no stars I would have picked that. The women who did my hair did not speak English she barely understood what I was saying so I told another women to explain to her. I explained about five times that my hair is thick and that I want a long bob haircut, obviously she didn’t listen. I told her not to go so short because I’m heavy and I feel short hair makes me look fatter. Obv a hairdresser is supposed to know stuff like this. She cut my hair to my shoulders and I wanted to cry because my hair was so long it almost reached my but. When I came home I noticed how horrible the haircut was and my sister who is a hairdresser was very angry with the haircut. The haircut was so crooked. And for some reason she cut the entire back of my head so short that it doesn’t even make send and my hair is so thick and it looks horrible people think I’m wearing extensions. It’s very embarrassing. Now I’m just taking a lot of hair vitamins to grow my hair as quick as possible and I’m getting professional extensions done cuz my hair is so messed up. Waste of money. Horrible service I came back and had them fix it again and it only came out worse. The manager at the store had curlers in her hair she was doing her hair and it all looked so unporoffesionl. Basically it’s a horrible place and horrible service these hair dressers don’t know what there doing and they didn’t even bother drying my wet hair. That place sucks and I’m gonno tell everyone I know to stay far away from that place. They should close down before they ruin anyone else’s hair

Do not get your hair cut here. Stylists are sloppy and seem untrained. I was missing a chunk of hair when they were done. Another customer had an extra chuck of hair unevenly left on his head.

After my long-​time hair dresser sadly quit and abandon me of eleven (11) years I had to find another hair salon, but with a budget I am unable to seek a high-​end salon. Without an appointment, I waited five short minutes to be seated. The hair dresser washed my hair with shampoo and conditioner and then cut it to my desired length as requested. After the cut was completed she did not blow dried my hair leaving it wet as I roam in the streets of New York for the rest of the day.
Iman, my assigned hair dresser is not computer savvy as she does not know how to work a cash register to duplicate the hair cut transaction two times overcharging me. I voiced her overcharge transaction loudly making her nearby colleague aware of her gross error which was evidently rectified. The wash and cut came out to be $ 21.00 (with sales tax), but with this unpleasant register transaction plus no blow dry I gave Iman a $ 4.00 tip.

Shea moved to another salon and the woman who cut my hair this time wasn’t as good by a long shot.
I didn’t wash my hair before going, usually they wash it for me. The woman asks me if I want a wash as well and I tell her yes, I just don’t want any shampoo or conditioner used– just water. She doesn’t want to do this. Instead she tells me to just sit in the chair and she’ll spray my hair with some water. My hair isn’t clean and this doesn’t really work.
I ask for layers and a trim. It’s simple, but she doesn’t spend a lot of time on me before she says she’s done. I had asked for «as many layers as she could fit into my head» and I barely see any. I show her where to shorten it up and add more, and she does, but she also tells me my hair is too greasy to see the layers. Um… no. My hair is greasy, because you refused to wash it for me, but I can still see the haircut. So she finishes and I tell her next time we’ll wash it– and I stress with water only– because I’m allergic to many products. She replies, «That’s OK, we have products for sensitive people». Jesus, no, that’s not what I said. Shea never had a problem just water washing my hair and I don’t understand the insistence here, or the implied refusal to wash my hair without products. It’s cool, I’m not going to argue with you about it, I’m just going to go somewhere else.
After I got home, washed and blowed out my hair I notice a distinct lack of layers. There’s one layer in the front, and a longer one in the back. Two layers isn’t really what I was after and I don’t know what else I could have said to get… well, LAYERS. Anyway, I hope Shea is happy where she is, maybe I’ll find her in my search for a new salon.

Don’t go here. The last time I got a cut here, they didn’t do what I wanted and what they did do was poorly executed. I get a lot of layers and angles cut in, which should be blended and seamless. The cut I got instead was blunt, choppy, and utterly sloppy. I couldn’t believe someone whose profession is hair seemed to care so little about the work they did. My hair honestly looked like to different sets of hair piles atop each other. I had to go home and look up YouTube hair tutorials to see what I could do to fix it. On top of that, I was charged double for my hair, which only reaches a couple inches past my shoulders in the fist place, the lady added one of my purchase items to the cost of my cut, not notifying me that she’d done so, which meant I ended up tipping at a price that included the item. Also, I had wanted my hair blow-​dried, which I guess was too much of a hassle, so she stuck me under a blower and did the next customer’s entire appointment as I sat there. It should be noted that my appointment was a random Tuesday afternoon, there was only one other customer in the shop, hardly a rush time. I was also treated to comments about my broken out skin, apropos of nothing, and when I mentioned my boyfriend was coming home from his deployment, the stylist asked what a «pretty white girl» like me was doing dating a middle eastern guy… The only saving grace for this stylist was that she kept complimenting my hair’s natural texture and color. Lucky for me, I do have nice hair and can bounce back from deplorable and unnecessarily expensive visits to supercuts. I just wanted a cheap, quick trim. Never again.

Great place for an affordable haircut.