Hollywood Nails & Spa

I will never come back here. Getting a pedicure should be a treat and luxury, and that’s not the experience I had. I had to ask for a drink, my massage chair was inoperable, I had to ask for the technician to go underneath my toenails to get the dirt out (which she never really understood to do), my toenails were clipped very unevenly and a few were even pointedly jagged, and my callouses were never scrubbed. She put so much nail polish and sprayed so much aerosol dryer on my toes they weren’t dry for at least 4 hours. I still managed to mess them up in the mean time and ended up fixing all of the mistakes myself the next day. It was a shame to pay $ 30 for such lack of service, just wish I had known what I was getting before I went in a wasted my money.

This is my got to pedicure place in Fort Worth. It is always clean, the staff are always friendly and their prices are competitive. Edison gives a fantastic pedicure! He was so polite and courteous. I came in feeling stressed and left feeling calm and relaxed.

Whether I need a mani or a pedi, I come here quite often. The service is always quick and it’s never an issue to site near friends if you go in with them.
It’s a pretty typical nail salon, but it’s clean and there are lots of stations. I’ve never tried the other services here besides manis and pedis, so I can’t really comment on that. I’ll be coming back next time I need a pampering.

I’m giving this place 2 stars because the first time I came here it was fine, but the second time was the worst. Do not let Rose near your nails. Out of 10 fingers, she cut 3 and just said «Oh, you’re bleeding.» It wasn’t until the third cut that she got out that green liquid stuff used it, then asked if I wanted it on the other two fingers. The actual gel polish was a hot mess. She kept dabbing the polish onto my nails causing streaks and making the color uneven. I needed 3 coats just to cover all the color differences. When my nails were dry she then filed each side of my finger, scratching up to polish and taking some of it off. Like why?! I asked her not to do that on my other fingers and showed her the scratches it had made. She proceeded to paint over the one nail I showed her, getting all the filings into the paint and stuck on my nail. In less than a week, half of my nails had chipped. I went back to get them fixed and there was zero customer service. Not once did any of the three girls I talked to say «sorry» or «let’s fix that» or anything. Getting my nails fixed was the most awkward encounter I’ve ever had. Rose didn’t say a word to me other than «is it ok» at the very end and it was obvious that she was annoyed at having to redo her work. She redid the tips of some nails on only one hand, so there are bumps at the ends of the nails now. I’ve never had such such a ridiculous time getting my nails done and I definitely won’t be going back there.

I had a great experience with a massage & waxing today. I must of slept wrong so my back was aching all morning and I couldn’t seem to find an appointment anywhere. I walked into this place and they were able to start a 60 minute massage right away! It was full body and just what I needed for only $ 55. I decided to get my brows & lip waxed as well and Abby did a great job. Rose was my masseuse! Loved it all! Will be back for nails next time.

The best place in town! Technicians are sweet, very good and cater to each client. I never go anywhere else.

Terrible establishment. Very unapologetic about wasting your time. I’d give no stars if it was an option!

This was my first time here and I’m from out of town (San Antonio) I had Thu do my pedi and she is amazing and sweet! I will most definitely be coming back here to see her! I was there for more than an hour its worth every penny!!!

I love this place. It’s very clean and well kept and I’ve never had a problem with the front desk check in. I’ve been several times now and I highly recommend the Hollywood Nu manicure and Happy Feet pedicure. The manicure includes a 10 – 15 minute shoulder massage and a forehead and temple rub… So relaxing! I do wish they had a larger Gel polish selection, but what they have is pretty good. Hannah is the BEST manicurist. Super detail oriented (I can’t stand polish on my cuticle area). I’ve been a few times with no appointment though and haven’t had a bad experience yet with any of the manicurist or pedicurist. I scheduled a 90 minute Swedish massage for my husband for Fathers Day with Rose and he came out of there in heaven. Said it was one of the best massages he’s ever had. I’m religion about getting my nails done and so far this place has been beyond consistent. I’ve been going here for 3 months and plan to continue on! Great overall experience. TIP: if you don’t want your mani and pedi done at the same time, you should specify that when you sign in, or they will do both at once while you’re in the pedicure chair.

I called about 1pm on a Saturday to see if they had availability for a deep tissue massage and it happened they did at 4pm so that was great. 1 hour deep tissue for $ 69 isn’t bad at all. When I arrived the receptionist and everyone near the desk seemed to be a bit confused and the ladies waiting irritated/​flustered about waiting so that wasn’t exactly the best first impression. When it was my turn to check in the receptionist answered the phone as I stepped forward and simultaneously asked how she could help me… I’m sorry, what? I remained silent as I knew there was someone on the other end of the phone probably confused as to why there would be two conversations going on. Once the phone conversation concluded, I checked in properly and waited a little until the masseuse was ready… while observing the disgruntled waiting patrons. Anyways.
Romaris (sp?) came by the desk about 4pm and asked if I had been helped and I said yes, just waiting to be called for my massage. She was the right person to ask as she said she would assist and we walked right up! The massage was great as it relieved pain in a trigger point near my left shoulder blade from heavy lifting and aided in recovery for the rest of my muscles being worn out. Romaris was awesome with insight and explanation of possible cause and remedies for the pain. I’m really glad I can lift my arm past shoulder height without pain now. I will definitely be back to have an appointment with her!

They were so kind when I got there 30 minutes before closing! They didn’t skimp out on anything during my manicure and pedicure! Mia even gave me a neck massage! Definitely will be back!

I woke up on my day off deciding it was going to be a treat yo self kind of day. So I opted for the Divine Day spa package which includes a 30 minute facial, a 90 minute massage, and their deluxe pedicure/​manicure. SO WONDERFUL.
I called them as a walk in and was taken care of immediately. (Maybe I was lucky because it was a Thursday morning?) I had every part of the spa package done back to back. So I was in and out of there within a few hours and had the rest of my day off open. Hooray!
The women were very attentive and accommodating (ie: substituting a hot stone massage for deep tissue, making sure the room temperature was comfortable, etc…) They took their time to do a good job on the facial, massage, and pedicure.
Now, the manicure… not so much. I had acryllics to fill and when I asked him if it was possible to do a simple modification to the tip for a French manicure, he simply replied with a short, «No. We don’t do that». I had black gel nails before and you can still see some random small black speckles on the clear part of the French manicure (since he didn’t really take his time to do a good job and properly remove the previous color). Oh, and there was no actual manicure. He just did the fill. That’s it.
So, I would have given this place ⁵⁄₅ if it wasn’t for Andy the nail tech. You done goofed, Andy. Everything else was spectacular and I will be back. (Though I’ll be requesting a different nail tech next time)

They were alright. Glad I found a new place. Sometimes its not about all the luxury but the customer service and how they make their clients feel. I mean at first I was wowed, don’t get me wrong. anyone would have been. but After my first time going, I don’t think I would go back!

Not impressed – poor polish selection and I had to repeatedly voice my request (shorter nails, more buffing). Also, though I was the only customer in the salon, it felt rushed. Would not recommend

Friendly staff but the service was not so good. The lady kept missing spots on my nails, and my friend got acrylic tips which were getting chipped and messed up hours after they should’ve been dried. Also they are pretty pricey. Could’ve gone somewhere else for way cheaper and a better job. Wouldn’t recommend this place. :(

I had a chin and lip wax and pedicure. The pedicure was the Hollywood pedicure with double mask, massage and callous removal… Wonderful and worth it!
I had my lip and chin waxed… she did great and it took 5 minutes. But when I checked out the waxing bill was 30.00. When I questioned it, as their menu says 10 for upper lip and 10 for chin … they went to find the operator. She said… your chin is just the small part in the middle… so I charged more to do the rest… Come On… the whole waxing was 5 minutes… She did a good job. but I will not go back…
When I complained basically it was Oh Well!

I went with a friend here, I’m writing this review for my service, which was garbage!
My friend had an amazing manicure with a woman named Emily, so the two star review is for that you may have a great experience or you may have a rushed rough experience like I just had!
My technician was 15 min late, he then rushed my manicure, my friend and I finished at the same time. I think they rush their staff and over book.
I would not recommend this place for walk ins.

Hollywood is not at all the same under new ownership so I must amend my former glowing review.
They have retained the same spa pricing while lowering the quality to typical strip mall quality. The last two visits I’ve had were rushed with rough treatment — definitely not the relaxing experience I have enjoyed in the past. And the place lately seems a bit musty and unkept… on my last visit, the area for my treatment seemed dusty from too many fills without a proper cleanup… yuck!
If I am going to get average treatment, I’ll go somewhere that charges average prices.
Pass.

I had tried Hollywood one other time before today, and I can confidently say I will not be back.
My pedicurist made me lift my leg in the air while she scrubbed my foot, which became uncomfortable after a while. She seemed very unaware that I wasn’t having a good experience. After I told her, she started to let her nails pinch my skin.
Then, when it came to shaping my nails, I asked that they be cut square. A lot of my nails were uneven and cut very pointy and jagged. I politely asked her to redo them and make them straight, but she had a hard time understanding me. She made me feel bad for wanting a good pedicure.
Then, when paying, the lady at the front asked me how it was. I told her that I was dissatisfied and she basically said «oh well.» This didn’t seem like someone who wanted to keep my business.

CRAPPY, OVERPRICED SERVICE
I took my daughter & her friend for pedicures. The kids price is $ 22 and for that they got 10 – 15 minutes MAX from start to finish. They don’t put you under the dryer & when one of my daughter’s big toenails got halfway smudged off, all they did was slap some nail-​polish over it.
My basic pedicure was also overpriced at $ 30. No magazines, no TV’s and massage chairs that you can’t adjust based on your height. This place sucks!