Tide Dry Cleaners

Absolutely great service! The convenience of 24 hour pick up, free samples of P&G products, Tide brand detergents and competitive pricing makes this dry cleaner a must for anyone. I have had clothes ruined before at other places but Tide always does a superb job and beats everyone in town when it comes to quality and prices.

I live close by and have been to several cleaners in the area. In terms of quality of result Tide is hands down the best, its not even close. The only negative is it is a bit on the pricey side. You can see their pricing in the photos other reviewers have posted. For me I only dry clean «nice» things so I’m willing to pay 5ish dollars for a shirt, but if I was a button down drone who needed to dry clean everything all the time it would escalate pretty quickly.
Drop off is very fast– I pull up with a hamper in my backseat, they ask my name and grab it and I go. Pickup is equally quick– I usually wait till have a crapload of stuff to clean and it could be annoying having to carry all those razor sharp hangers around so I appreciate the effort.
In terms of stains/​stain removal I would say they do a better job than most dealing with them, which you would expect for the price.
In terms of what they could do better, I like a nice stiff shirt so they go a little easy on the starch for my taste. I also don’t like the way they fold/​hang sweaters but these are relatively minor points better debated in a haberdashery in caramel than a Unilocal review.

SInce posting my review on 12÷1÷15, Tide found my items (the 2 suits, plus 2 dresses I had not yet noticed was gone). I’m updating my review because as I said in my prior post I had no problems before with this cleaner, and I did like it because its close to my house and the people are friendly (unlike another cleaner that is near my house). In any event, I will likely return as they did give me a $ 40 credit for the trouble (and did not charge for the lost/​found items), and it was probably just an oversight to begin with. I will get a count on my clothes next time. Thanks Tide for finding my items!

I recently moved and my new washer did not want to wash my super nice $ 100 dog bed that I need washed once a month because my pug sheds and when she’s happy she bites her bed and slobers all over it. So after the washer fail my mom told me «take it to a dry cleaners» they should wash it. I called Tide as I drive by it all the time and they were super polite on the phone and said the only thing is the manager would need to view the bed first to make sure it would be safe for washing. I brought it in the next day and the manager wasn’t there but the girl said I could leave it and her boss would call me in the morning with an update which was disappointing, why is there not a manager there during business hours but hey at least they are willing to wash my pup’s bed! The next morning she did call me and give me the a-​ok that it was safe to wash for $ 10 and it would be ready for pick up in 24 hours for safe drying. I picked it up the day after due to my work schedule and on my way out the delivery guy mentioned that he will pick up and deliver your dry cleaning which I might try in the future! Overall, SO happy with Tide and thankful to have a company I can trust to wash my dog’s bed every month!

This girls put a stain on my favorite Pam&Gela blouse $ 240… Just have trashed my favorite item. I let them re-​clean my item 4 times, but the stain never came out.
When I was trying to complain to the manager of the location Michele Boyace, she was extremely rude to me…
I do not think it is the best way to treat a loyal customer.
I first time have so bad experience with a dry cleaner company.
Never come back again.

I’ve been a customer for a few months, and haven’t experienced poor customer service until today. The employee informed me at 8:47am that she couldn’t offer me the same-​day service, which they guarantee until 9:00am, because they had already put in the final load. I promptly drove less than a mile to their competition, and was greeted with «Good morning, Would you like same-​day service?». Great customer service is the name of the game.

Been in a few times and have been happy with the service, the pricing, and the turn around. This my go to cleaners. One of the only places in the area that will clean high end clothing without a signed waiver.
Once you are in a few times the coupons coming flooding to your inbox. Usually 20 percent off. Sort of in a flash sale format.

Stopped by today at 4:59pm and wasn’t able to quickly pick-​up my clothes. It’s open till 5pm and I rushed as fast as I could to get there on time. Should learn about going beyond the best for the clients. 5pm means closes at 5pm, not a minute before.

Shout out to Lorena who helped me pick up my clothes today. Dropped off my clothes on Sunday shortly before they closed and was thrilled when they gave their first time customers 50% off then 20% after that. They have a super convenient pick up «ATM» where you provide them your credit card info. then you simply pull up to the ATM and pick up for clothes at what ever time you’d like. Also, they have a drive thru where you pull up and they come out and assist you without getting out your vehicle. Honestly, I’ve been reading the bad reviews, and the prices are reasonable for Las Vegas. Its similar to many of the dry cleaners I’ve been to especially on that side of town.
However, my complaint would be on the hangers they use for dry cleaned items, where they use a bright orange «tide» paper that covers the hanger which can bleed onto the light colored shirts. Will be requesting a hanger with no tide paper next time.

:(I really wanted to like this place. They shrunk my clothes and faded some items. I did some dry cleaning and some wash and fold. I’ve never used wash and fold and asked them if there was a possibility that they could shrink the clothes, they said no. I’m so sad about it. Also some of the stuff smelled like it wasn’t washed right.
Just realized the ruined my pants!!! Brand new white pants turned gray! Found a stain on my shirt and they broke my zipper! Shrunk and faded my $ 59 sweats from Zara!

Super expensive! I took a small bag of laundry for dry cleaning and when I went to pick up had to pay almost a hundred bucks! Holy cow tide!

Echoing all my previous comments positive and negative about the location, all pants came back well pressed, clean, and creased.
They come out to the curb to give you back items making the process pretty efficient. We were back on the road quickly.

If you want a dry cleaners, you may consider shopping around. Too expensive for dry cleaning, men’s shirts are 5.99 ea, no way way over priced that’s to bad because there right across from my house, I guess I’ll take my 20 shirts and go down a block…