Ordered online and showed up 15 min later and my order wasn’t found. Waited another 5 min before it was ready(freaky fast? Hello, I’m on lunch) then open my sandwich and it has 5 pieces of bacon instead of 6. Wouldn’t be a big deal but I used to work for jjs and know they’re cutting corners.
Jordan W.
Rating des Ortes: 1 Denver, CO
I was running late so I ordered a sub in to my office about .5 miles up the road. I wait an hour and hen called the location they stated that the online ordering was 45 minutes behind and was going to take another 35 minutes to get to me. I then asked to cancel the order as I was out to my next appointment out the office. He said«ok» and promptly hung up. I think you could have been a little more customer service friendly. I understand that things happen from time to time but, this second time that this has happened from the same location I the last 3 months. I wish they followed what they advertise.
Bunny L.
Rating des Ortes: 1 Littleton, CO
It is always freezing cold! Even in the dead of winter. Why???
Cass D.
Rating des Ortes: 1 Englewood, CO
I don’t know what happened but last couple of times I have eaten here I get sick. The bread has been hard as a rock — and I spend all the rest of my day on the crapper. I will not be visiting this location ever again.
Carson M.
Rating des Ortes: 1 Littleton, CO
The food was good but the customer service was horrible. They acted like we could only have certain thing because it was later. They were cleaning up and they we furious when we asked to sit down. It was also an hour and twenty minutes before it closed.
Steven T.
Rating des Ortes: 1 Littleton, CO
This is the worst place in town. My kids get sick there and they refuse to address food allergy requests by leaving items off sandwiches or adding them, even when I offer to pay an upcharge. Try subway or somewhere that wants your business!
Cooper M.
Rating des Ortes: 1 Castle Rock, CO
Worst jimmy johns store there is, I used to go to this location all the time and had to trouble ordering. Now I walk in it takes a good 3 minutes to get the cashier to the register and I order, onions and mayo make me sick so I get the sandwich with out them. When I ask for no onions or mayo the cashier always has looks at me like I asked for 100 sandwiches 2 minutes before they close. Then I ask for a side of peppers and he says they don’t do sides(I know it’s a like because every other jimmy johns I go to has no problem with a side of peppers) also the customer service is horrible I went there today(this is the last time) ordered a sandwich and got the wrong sandwich I asked if this was mine they said yes and I said it was not the sandwich I ordered(I ordered the Vito and got tuna) he said it was and walked away
Alisa L.
Rating des Ortes: 4 Aurora, CO
This is the JJ’s that delivers where I work. For delivering to a high business area at lunch, they do a pretty darn good job!
Rachel G.
Rating des Ortes: 3 Montgomery, IL
Used to really love Jimmy Johns back in my college days. This location had friendly staff and made our sandwiches quickly, but the bread tasted not as fresh as we usually get and seemed sort of stale. It also didn’t have that chewy factor and hint of sweetness I’ve found their bread to have. The toppings and overall meat on my #4 seemed chinsey too. Maybe his location does things differently.
Jennifer M.
Rating des Ortes: 2 Littleton, CO
Do not use them for delivery! Every time I order delivery it takes 40 minutes. I’m not ordering a pizza or a meal, literally one sandwich. So ridiculous especially when they are promoting how fast they perform. Plus, I’m only a mile away at work. When I called to check on my order they just said yea it’s busy. Won’t use them for delivery.
David P.
Rating des Ortes: 2 Englewood, CO
For me this has been the slowest jimmy johns. If you’re going to advertise«freaky fast» make sure you deliver freaky fast. 45 minutes each time I’ve ordered! Hurry up!
Monique C.
Rating des Ortes: 4 Littleton, CO
Always good and always fresh ingredients. The below is taken from their website. I like that the food is fresh daily; you can tell. The French bread is oh so yummy! #4 and #12 are a must try. Plus they are always fast. (From web) Bread is baked in-house everyday and served fresh. Meat and veggies are sliced fresh in-house everyday. The turkey is real turkey, the roast beef is real roast beef — no additives, no vegetable-based fillers, no fake stuff. Nothing is delivered pre-sliced.
Megan L.
Rating des Ortes: 1 Waianae, HI
Worst customer service I have ever experienced. I have tried them several times delivery and pickup. They either give me the wrong order, forget something or decide the rules have changed depending on who is working(peppers on the side, delivering to my address, etc.) I will never order here again and I would give them no stars if that was an option.
Michelle c.
Rating des Ortes: 2 Los Angeles, CA
They either get my order wrong or deliver late. My work is 5 min away. They were 15 min late today! I have a short lunch and do not expect it to come this late. The guy called saying hes here and he wasnt even here yet. Awful. Did a group order for about 6 people few months ago. They delivered everyone the same sub. Wrong! Called to let them know and not an apology, but to tell me they will redeliver. An hour plus later finally they came with the correct order. Bad customer service.
Dana S.
Rating des Ortes: 3 Denver, CO
Came here last week on a lunch break for my first time. If you’ve seen the commercials, you’d expect fast service. Fast service is what you get here… Just ordered a tuna sub with lettuce, nothing too crazy… Very reasonable price for a basic sandwich. While the sandwich wasn’t earth shattering by any means, I was very impressed with the service in this quick service joint. There were lots of employees working and even if there weren’t any customers to tend to, everyone seemed to be doing something productive be it cleaning tables, stocking shelves with chips or keeping the sandwich making area tidy. The nice young woman at the register was very friendly and vocal about her willingness to help! We couldn’t stay and do work like we’d planned because it was absolutely frigid inside. Every guest who walked by us to fill up their fountain soda made a remark about how cold it was in the restaurant.
Jonathan D.
Rating des Ortes: 1 Denver, CO
I have been a JJ customer for a long time. I literally live across the street from this location and I must say that this particular JJ does not live up to most JJ standards. I have ordered here twice and the first time wasnt terrible but the second time was brutal. I order JJ because its good and fast. Fast being the key word here. My last order took over 40 minutes to make and deliver. They pride themselves on speed but this was just pathetic. I called to cancel the order and the guy o the phone didnt care about pretty much anything. Their deliver is really what separates them from other choices in the area. Now that they cant deliver in a prompt manner means I have other options I will be exploring here on out. Hopefully this location can get its act together and start following the rest of the Jimmy Johns in the country.
Correy H.
Rating des Ortes: 2 Highlands Ranch, CO
First off, the food is always good and of course fast! But that is where this location stops impressing me. As a nice treat for my staff, I like to grab lunch here for them(or have it delivered). And while the delivery folks have only goofed my order up once, the pick-up is always disappointing. Besides the fact that everyone there can’t smile, they apparently can’t help me bag my subs, chips, etc… I asked for help and the sub maker said that the bags where located right in front of me. Boy — thanks — I guess I will bag my six subs and never come back here again. Additionally, I have run into other poor attitudes here and have overheard team members actually talk about customers. Way to make your patrons feel valued.
Jese S.
Rating des Ortes: 4 Aurora, CO
I do certainly love me some Sammich… Gargantuan with no tomato extra onion is the only way to go. yes I know I should be doing the healthier option, but it’s the closest things I have found to a good east coast sub since I moved here 14 years ago. This location has turned into a disappointment because of their delivery area. They used to deliver to our office then suddenly stopped because it takes longer then 7 mins to get there. Even called the corporate office and found out that that’s their«rule» screw that you work in a building of a few hundred people who ordered frequently. I wish they would reconsider their delivery area.
Dave C.
Rating des Ortes: 2 Denver, CO
Awful. Just awful. Stopped in because I needed something fast to eat on my way to work. And they were fast. I was in and out in less than a minute. I’ll give them a star for service. Got to work and bit into the bread and it was hard as a rock. Seriously. I’ve had Jimmy’s before at this location and thought they were just OK but this was like biting into stale two-day old bread from Subway. Almost ten bucks for a sandwich with chips and drink I expect MUCH better quality. Should have just gone to Firehouse instead. I won’t be going back to Jimmy’s.
Sara B.
Rating des Ortes: 4 Wheaton, IL
Like most Jimmy John’s. Fast tasty sandwiches. Friendly people behind the counter.