South County Maserati

My significant other gave them my cell # when we were considering a car, and explicitly asked them not to call. While I understand they are salespeople, I have receive weekly calls from this dealership and have told them – on 3 different occasions – that we have already purchased another vehicle and asked them to please take us off of their call list. It says something about a dealership when they are either too lazy to make a note that someone is not interested in a car and to stop calling, or too disrespectful to care. Do not give them your # or e-​mail!

Purchased our Maserati from these guys. Aldo Baglioni was so attentive and listen to exactly what I wanted. Love my car, so happy. thanks Aldo, will be back to see you when my lease is up!!!

Customer service? Called to service my Maserati. Took 20 minutes to try to
set appointment. Got cut off twice due to phone line problem I was told. The
last time I got through the transferred me to south county Lexus. Don’t know
if you are to new to do service on maserati’s but guess I will continue to
go to Newport Beach!

I only had my Maserati for less than a month and my service experience was horrible at first. I stopped by to have the sunroof seal pop back in and the service agent told me they only have 2 technicians and I would have to wait 2 months for an appointment. I thought he was joking but then he said if I am in a hurry I should go to a bigger dealership. (Nice, give the business to your comparator). That’s when I asked for the service manager and he took care of the problem but still if I knew they have such a weak service department I would have not bought my car from them. Maserati needs to step it up if they want to keep up with Mercedes, Bmw and Audi.

Bought a Quattraporte GTS and LOVE IT!!! Matt Molus was my sales guy and he is so easy going and cool it was like buying from a buddy. Managers were super cool too — made it so easy. I went to Newport and they wouldn’t even let me test drive a car before we made a deal? weak!!! I want to drive by there in my new Maserati and show the GM in Newport he blew it but I don’t think they care. these guys will go a long way since they treat people with respect and do it right.

Such a pleasant experience buying a car here. Very helpful and straight forward, no B.S. Very happy to give my business to this dealership. Ray the GM is a great guy and Barret the salesman is also a great person. Really Enjoyed how hard they worked on all the numbers. Come see these guys.

Just a reminder– they have lots of non-​Maserati trade-​ins. I picked up a nice gently used, low-​mileage Camry XLE that I’m very happy with. This dealership prices aggressively and generally has a no-​haggling policy. For the trade-​ins, they have a mark down pricing policy where you can tell how long the car’s been on their lot by the digit at the end of the price. The longer it’s been there, the more it’s been marked down, and the better your deal. Look for a «4» which is the last mark down before they sell to a wholesaler.
While the car had a clean Carfax report, they had no problem with me taking it to the nearby Toyota dealership to do a Pre-​Purchase Inspection ($ 100) to confirm everything was in good shape.
Can’t say enough good things about one of the managers, Matthew Molus. I dealt with several sales reps at several dealerships and it was stressful and unpleasant– a feeling of fake friendliness masking a sense of hand-​to-​hand combat (check out my review of DCH Toyota of Simi Valley). Luckily, Matthew picked up the phone when I called about one of his cars. Speaking with him was a breath of fresh air. Open, friendly, helpful and engaging, he gave me the sense that he was on my side, that he would do whatever he could to get me in an appropriate car, and he was totally transparent about what he could and couldn’t do on pricing. Just a regular, super-​helpful, nice guy. Zero pressure.
There were many dealerships closer to me in LA, but I chose to drive from over an hour away to do business with him, and I consider myself fortunate for the experience. Call the main number and ask for him, regardless of what you’re looking for. This dealership network is huge and he’d probably be able to help.

Very unhappy with the fact that my car has the check engine light come on in less than 10 days of getting it. What a supreme waste of time to go back and forth with the dealer on this. For this amount of money, one would expect the problem to be solved. Not a happy camper. This is the second time this has happened. They changed the spark plugs Friday. And now check engine again? In less than two weeks?

These guys are great. They took the time to let me decide a purchase that was right for me. No pressure. This is the place to shop for a new or used car.

Ray is a great manager and he knows his product and his customers. I wish more people in the business were like him. He tells it like it is and doesn’t care to deal with the BS. He makes you feel that you can ask him anything about a vehicle and take the time to tell you exactly what you need to know. If you are looking for a straight answer… see Ray.

This is such a welcome addition to South Orange County. You guys blow away the Mercedes dealership. The new Ghibli rocks. I never thought I could own a Ferrari or Maserati for under $ 100k. This car is so much fun to drive. I understand the engine is made by Ferrari and makes sense on why it is incredibly fast. Please start selling radar detectors. I am sure I will need one. Ray and the team were awesome throughout the entire process. :-):-):-):-):-)