Kohl’s

Went back to this location yesterday, they have definitely cleaned up/​organized. Thanks for listening to the complaints and fixing them, Kohl’s!

I gave this place 1 star for the friendly employees, but that’s it. I was appalled at the state of the store. It was a mess!!! Clothes were laying on the ground and strewn across the racks/​shelves. I honestly felt bad for the staff after seeing a sign outside that they were hiring. Oh, boy, do they need more staff to keep up with place. I also felt that customers have such a blatant disregard for the employees here that they mindlessly just toss things back or don’t pick up after themselves. So not only was I disappointed at the mess, but also the fact that this Kohl’s didn’t have a big selection or were out/​low on stock. I think after my first visit to this place I have decided to do my shopping online. I really don’t want to go back to this store.

I can’t figure put why this place has such a low rating, its always a very pleasant place to shop and I have had nothing but positive experiences here! I went in today because I ordered clothes from Kohl’s online and one shirt came with the security tab still attached. I made sure to bring in my invoice and she removed it right away and was super friendly and nice. Very helpful employees!

Their stuff is as cheap as can be. Made in China crap in all its substandard glory. Seams separate. Earrings fall apart. Their return policy is very restrictive. I went there to return some unwanted gifts. True, I did not have a receipt. The gifts weren’t given with receipts. I didn’t expect to get cash back, but I thought some store credit would help me get something useful in exchange for the gifts. The lady at the counter told me they couldn’t give out store credit. They told me that the items had to be the exact price of the unwanted items. I had two items. Each item had to match, in price, the unwanted item. They told me it was for tax reasons. Then they told me I could not get items that were less expensive than the unwanted items. I searched through the store looking for items of the exact price, but couldn’t find any. I won’t be going to Kohls again. Their stuff is fugly anyway!

Oliver at the service desk rocks. 5 star rating is due to his above and beyond service. He let us know about specials and discounts we weren’t aware of. Saved us a ton of $$! Yeah it was a bit messy in the store but we found just what we needed. Would gladly come back here again. You just don’t find customer first places like this very often anymore. Thanks Oliver! Kohls… promote this guy to customer loyalty manager.

The people here are always super friendly but they need to concentrate on keeping this place organized and clean.
The women’s dressing room floor was disgusting. Dust bunnies and dirt all over — I didn’t want to take my sandals off. Additionally, almost all of the clothing areas are so disorganized, it’s difficult to find anything. Many of their racks of clothing are a mismatch of different types of clothing. There are clothing and hangers all of the floor. It’s nearly impossible to find what you’re looking for.
This location needs to get it together.

Well, can’t say that I miss overpriced Mervyn’s. Love the fact that they opened up a Kohl’s in its replacement instead.
Is it just me or is everything ALWAYS on sale every time I visit Kohl’s? The next commercial advertisement should just say, «It’s Kohl’s, ‘Random 2:34 PM on a Wednesday Afternoon Sale!’ Get everything in the store at a random percent off since we never actually sell anything at retail price!» Even the dressing rooms at Kohl’s have a sign indicating the reasons why the prices are so low is so you wouldn’t steal the merchandise.

I went in looking for some shorts. Not a huge task. But when I found the Women’s section («Women’s» being code for the larger ladies in the Kohl’s universe) it was the most disheveled pile of nonsense I have ever come across.
First of all — why does the section that is obviously the most highly trafficked in the store consist of 6 poorly organized racks of clothing? Why does every rack contain SWEATPANTS?!?
Capris, shorts, shorts, capris, sweatpants, sweatpants, sweatshirts — humm, seems disjointed.
Why do all the shirts look like doctor’s office scrubs-​with no shape or flattering cuts?
Shapeless sack anyone?
There was an entire rack of shapeless elastic waist jean/​sweats paired with bedazzled tops. Someone make it stop.
Big ladies need more options! There are tons of fashion-​forward plus sized ladies in the world that are not at all interested in wearing bedazzled sweatpants. Kohl’s in SLO is not an option for anyone except perhaps those people who actually need scrubs or sweats. Us fat chicks don’t want to shop where some judgmental Kohl’s employee is intermixing elastic waistbands with professional work wear and calling it a «Women’s» department. Come on Kohl’s! Get it together! Maybe hire an awesome fat bitch to do your buying for the Women’s department.
Until then, I will find my shorts elsewhere.

Fantastic shopping. Easy parking. get a kohls credit card and you will save lots of money. There is a Kohls in San Luis Obispo, (this review) in the Madonna Plaza (with Sports Authority next door). There is another Kohls up in Paso Robles, about 35 min. north. I shop in these stores a lot! I probably shop Kohls at least 4 times a week & I alternate both stores. I prefer the Paso store for a couple reasons, it is larger, & has more vast inventory. For example, the SLO store has no mens Levis brand shirts or jackets, but the Paso store does. The Paso Store has two groups of cashiers, as well as two front doors. There is just more service in Paso. The SLO store usually seems to have the inventory more in a «mess» than the Paso store. SLO seems to need more staff to clean up the racks & also it is hard to check out sometimes, as there aren’t enough staff cashiering. However, I love shopping at both of them, and I really get a lot of great deals there. I am a VIP Kohls credit customer & they send me bonus cash & coupons all the time. I would not shop there if I didn’t use a Kohls credit card because they base all their marketing discounts on using the card. Just pay it off every month when the bill comes.
Note, they carry Nike & Adidas mens sport clothing, and it is a much better deal to buy athletic clothing at Kohls, than to buy it at Dicks Sporting Goods or Sports Authority. They also carry the shoes. Free parking at both store locations.
So apply for a Kohls credit card & start shopping. When you apply for the card, they give you a 20% discount for that shopping day.

I love Kohl’s. The customer service is friendly and always willing to help you find the item you are looking for. I have used their help in obtaining a size that was on a high rack, which was wonderful because I am short and could not see the sizes from the high rack. And found the size I needed. I love their 60% plus sale racks, as I am a major bargain hunter.

I don’t like shopping at Kohl’s…its really just another Mervyn’s. Their «sales» are really just the regular price of their items. The «sale» price is just a result of significantly marking up their merchandise then taking 30 or so percent off. Too bad this one of the few department stores to shop at in the area… I can’t wait until Target opens so I can get clothing at a better value and not have to wait for Kohl’s so called sales.

I’ve never been too fond of Kohl’s, but this one is nicer than most. Its selection is standard department store, its prices a tad too high, I wasn’t terribly impressed but I suppose it’s not a bad place to shop.

Out of the ruins that used to be a Mervyn’s came out a phoenix, which rose up and brought the place back to life. And the bird’s name was Kohl’s.
When I first went inside, I noticed that the location is smaller than the other locations in Paso Robles and Santa Maria. The overall interior is the same size as that of the old Mervyn’s, except that Kohl’s has used every square foot to the max. In fact, I had to use one of their garment hooks to get some clothes at the really high racks! They have a decent selection of apparel in every section of the store (men, women, shoes, etc.), but it is smaller due to the store size. And this place has a lot of carts, which is kind of hard to find in the other Kohl’s stores I’ve been to. It also had that «new store» smell, which was especially prevalent in the restrooms.
So, if you are looking to shop at a department store in San Luis Obispo, and you’re tired of going to Sears, try Kohl’s for a change.