The Spa at Madonna Inn

We had a great girls day at the Spa. Great experience, from checking in to the tea room after our treatments. Great staff, friendly and the massage and facial I received were the best I have had in a long time. Can’t wait to go back again. O and they take spa finder.

The massage therapists were top notch. Some of the best ever. The pool was so wonderful and great, so definitely build that into your time if you aren’t staying at the hotel. The staff all over this place is a little off, so don’t take it personally. I had some questions about something that was supposed to be sent to us and they immediately blamed the gourmet shop without even listening to my question. The guy at the pool bar was just mad about something… But hey, you go to the spa for the massage and I will DEFINITELY be going back.

My wife went for special relaxing day. Overall a beautiful location and facility but only an average experience for more than twice the price. For the same price paid you can have a significantly better and pampered experience at other spa locations to the north. Also 20% gratuity was collected before ANY service was provided, always thought gratuity should be given AFTER service and has room for movement of amount up or down depending on quality of service.
Overall nice place, unique setting in the Madonna Inn way, nice spa setting, but not the spa the staff thinks it is.

Spa experience was great, however I had my infant (3 mos) with me. My mom and I took turns getting massages and watching the baby while laying at the pool. They charged me $ 50 for a day pass for my infant to be allowed at the pool!

I come to the Madonna Inn spa every time I’m back in SLO. The people are always so welcoming and helpful, and the massages are to die for! I have never had a bad experience here and would highly recommend it for anyone!

Best massage experience EVER!!! I have had many massages over the years & this truly was the best, most relaxing experience I’ve had. Be sure to bring your swimsuit so you can enjoy the gorgeous pool — there is a bar at the pool from which you can get cocktails, beer, wine & food. I spent hours there after my massage reading my book & sipping cocktails. Just wait I needed. (Tip — pool gets busy in the afternoon)

Disappointed. This spa trip was planned weeks ahead with several phone calls to the staff that I was bringing my daughter for her birthday and we would use the pool prior to our spa treatment. We established an arrival time to check in at the spa separate from when we would arrive for the pool. I called when we arrived for our pool time 2 hours early and she said the gate was open so we went into the pool area and as we were changing she came in and ask if I was there and proceeded to scold me to gather my things and come with her immediately to the spa to check in. We proceeded to change and then went to the spa reception where the Spa manager was condescending and made the whole experience unwelcoming. She wanted to run my card on the spot and had her assistant give me the gratuity card for our treatment. Why this couldn’t wait until check in time I don’t know. The Spa Manager seemed concerned about her friends at the pool and getting the chilled grapes and champagne out to them and was irrated or agitated with me for some reason. I spent a lot of money at the spa and spent twice as much the previous year as I brought my entire family. I will not be back — there are plenty more spas up and down the coast to choose from that treat their guests with the respect they deserve. The facial and massage didn’t seem as relaxing this time but I think it had less to do with spa treatment and more to do with the sub-​par treatment from the unprofessional and unwelcoming spa manager.
Reading through the review for the hotel in general I see a lot of complaints about the «jaded» staff. Madonna Inn management should take heed and «re-​train» their staff about customer service.

This was my first time visiting Madonna Spa. The massage was absolutely fantastic. I have gotten many massages before, some more professional than others. This massage was absolutely one of the best ever!
I took my girlfriend here and we went for a couples massage. We were greeted by Jedie, she was super pleasant and helpful and just over all wonderful. It was splendid. We relaxed with a long warm shower with special exfoliating cream and then sat in a relaxing waiting area to be called into our massage.
We were greeted kindly by Kelsey and Elizabeth, our masseuses, who took us back to our private room. The massage was excellent. Kelsey and Elizabeth massaged. Every part of us to perfection. The pressure and attentiveness of their touch was perfect.
We left this spa floating away in bliss. I would recommend this place to anyone!

Best. Massage. Ever.
I have been to The Spa at Madonna Inn two times now, and am already awaiting my next visit. I am from Orange County but my boyfriend and I have friends in SLO that we love to come visit once every couple of months. The Spa is actually inside the (gorgeous) pool area, and from the moment you step inside you are greeted with a smile and a warm welcome. You fill out a little paperwork for about a minute in regards to allergies and areas of your bod you would like more focus on, and then you are whisked away into the locker room/​bathroom — which is beautiful! The best part about this spa is that the signature Madonna Inn feel and vibe/​décor is carried on throughout the entire spa, not to mention the great attention to detail here. You are given a locker and a big fluffy robe and some sweet pineapple body scrub, then you are left to just zen out and do your thing. I always make sure I arrive 30 minutes early so I can spend extra time in the large marble shower and lovely relaxation pre-​treatment room (where you are presented with lemon water, cookies and fruit.)
As if you aren’t relaxed enough already by this point, your massage therapist will come to collect you and lead you to your treatment room. The beds are plush as a cloud and HEATED. Kelsey was my massage therapist for the second time in a row now and let me tell you, this girl has some magical healing hands — not to mention she’s sweet as can be! Get the Madonna Signature Massage — Perfect mix of deep tissue and swedish massage. I’ve had both the 90 minute and 60 minute, both were wonderful, but the 90 minute definitely allows more focus on those tense areas of your body that may need some extra TLC! After the massage, you are brought to the tea room where you are given a piping hot cup of sweet peppermint tea and a delicious little pink macaroon cookie. Take as much time as you need here to transition back into the «real world» because you will basically be a floating cloud of joy after your treatment here.
After my massage, I was allowed to use and take advantage of the Madoona Inn pool area, where I ordered a tall glass of champagne and sat in the jacuzzi for about an hour and watch the sun set over the gorgeous San Luis Obispo mountains. Need I say more? Check this place out!

What a perfect spa. First off, you walk through the pool area to get to it and you just wanna dive right into that pool. It’s full to the brim and it had no edges. just kept draining and refilling and the water was as warm as a bathtub. I can see why the spa instructs you to bring swimwear, as you may want to take a dip right after your massage.
The spa is neatly decorated and I loved the sparkly star chandeliers that lined each room.
Me and the boyfriend showered with the scrub they provide and met up in this ‘relaxing lounge’ and ate cookies, fruit and had spa water until our massage peeps were ready for us.
We opted for a same-​room couples massage. He had Jack and I had Kelsey working on me. Kelsey had magic hands and made me feel like I had been pummeled into a boneless, pile of flesh by the end of my massage. I felt so relaxed and so did my man.
The ONLY only issue we had was that the twinkly music stopped ½ way through our massage and it didn’t come back on for a good 15 minutes, which totally messed with both our heads. Keep that music going folks! It really sets a mood and once it disappears, it gets awkward.
Once our massages were done, they put us in a tea room with tea and some tiny macaroon cookies… again, more deliciousness. We sat there for a long time wondering what to do next or if they were going to come back for us. But no, they just wanted us to relax and bask in our afterglow.
Such great people working here, they really go out of their way to make sure you feel 100% comfy at all times.

A hidden gem of a spa. This is worth a trip to SLO alone! I am pretty enchanted with the whole place really and didn’t know they had such a superior spa. Very pleasant service, we were treated like queens and princesses. I was thrilled that they offered a teen services menu so that my daughter and I could enjoy the spa together. It was an excellent first time massage for her in a shared room with me. We were given a pineapple scrub to use as we were ushered into the lovely locker room to shower and change, so nice we bought a bottle to use at home. Our time in the quiet room was a welcome transition from outdoors with a glass of champagne for me and some fruits and other snacks available. Our massage was soothing and excellent and we loved our tea service after the massage. Will definitely return! Excellent service all around.

I was just here the other day with my family. My nieces had their first official spa experiences just the day before and absolutely loved it. My youngest niece (7 years old) said that she wants to live there. Ha! The next day, my mom, sister, and I went in together for treatment. We ran into a minor scheduling snafu which upset my mom-​HOWEVER, one of the women at the desk (whose name I wish I had gotten) immediately offered a solution that was better than what we wanted anyway. We were treated so well all the way through. We were all very happy with each person we had for services and had a great experience all the way through. I had Kelsey and Hilda. Both were great and I would highly recommend! Each staff member that we encountered at the spa went out of their way to accommodate us. I hope to come back soon. Out of the other spas that I have been to, this is my favorite. The other thing I found interesting, was that when you are standing outside of the spa, it seems like a small building. Once you are actually inside of the spa, it seems like a labyrinth of doors that just keep going and is amazingly larger than it appears on the exterior. Oh, and how could I forget, at the end of our treatments, we got to sip on tea and one have of the best little pastry treats ever (might be some sort of macaroon), seriously the best! In addition to the tea, we also got to sip on some Champagne together while we celebrated my sister’s 40^th Birthday as a family in a private room that overlooked the pool. This is one of the best spa experiences I have had.
Another thing I wanted to add was that they sale Soybu Yoga pants which are great!

I’ve been to a few spas in my time and the spa at Madonna Inn sits at the top of my list thus far. I recently went with a friend who said her massage was great, as was mine. The massage table was so comfortable (sometimes, massage tables can be a bit too hard).
The whole set up is perfect. It’s a nice touch that they give you a sugar scrub to use in your shower to start your visit. The locker room/​showers are beautiful. Let’s face it… it’s those extras that make going to a spa fun. The waiting area before your service not only has the customary water and fruit that you find at other spas (which is lovely to begin with) but they also put out a tray of cookies. Mmmm, mmmmm, mmmm… sweetness. While waiting, one can read a book about the history of the hotel.
I had my eyebrows waxed. But it was so much more than a simple waxing. The aesthetician was the best. She took her time and actually shaped my brows. I couldn’t be more happier with them. Too bad I live 5 hours away. Also, the table was heated. Bonus!
After your services, you are given tea and the most delicious cookie/​pastry/​creamy sweet with a cup of tea while you regroup and look out onto the most fabulous view of the hills of SLO complete with turkey vultures soaring around.
We also sat out in the hot tub before we left enjoying that same view. The pool was closed since there had been a contamination which was a bummer but at the same time shows that they maintain superior standards of quality. Always nice to know!
The whole staff was super friendly. No pretention here.
If you are looking for a spa in this area, you can’t go wrong. I must mention that the prices are more than fair considering all that is included in your visit.

My wife and I got a couples massage from Jennifer and Hilda. They were essentially life changing. We have never been so relaxed and the rest of the staff was amazing as well. We will probably go back to the resort just so we can get another massage. The new pool area is also fantastic although it could be a little bigger.

Highly recommended! I had the Kona Spa Ritual and i enjoyed every minute of it. I unfortunately did not catch the name of my massage therapist, but he was amazing! And the receptionist was such a pleasure as well, she was able to recommend great place to eat in downtown San Luis Obispo. I will definitely be coming back.

Wow how did I get to be the first person to review this spa?!? For the last few weeks I had been planning a romantic get away with the boyfriend for his Birthday. Finally this last weekend, we got to experience a great stay at the Madonna Inn. Part of the plan was for a romantic couple’s massage at The Spa at Madonna Inn.
When I called to make the reservation, the woman at the desk was incredibly pleasant, took my information and set up the appointment for me. It was quick and efficient. They asked us to arrive 30 minutes before our treatment so that we could take an exfoliating shower and get ready for our treatment. After the shower, we put on our robes and slippers and met back up in the waiting room. They had lemon water, sliced fruit and mixed nuts set up for us to enjoy prior to our treatment.
When our therapists were ready, they came and got us for our massages. We were side by side, just close enough to hold hands. The massages began and it was fantastic. Soothing, and consistent, she had good rhythm and was good at keeping constant contact. I actually was able to relax for once, so much so that I actually fell asleep!!!
When we finished the massage, we were led into another room where they had set up hot tea and cookies from their bakery for us to enjoy. The meringue cookies were to die for! Following the «cool down» room, we were allowed to use the pool and spa with access to the locker rooms until they closed at 6pm. The jacuzzis are small but romantic and comfortable.
Overall it was a great experience and was very reasonably priced. Thank you to Nancy and all of the staff at The Spa for making it a special experience for me and my boyfriend.