Starbucks

Great Starbucks. Always quick regardless of the constant customers they get. It’s not only busy early in day and around noon, but for the most part all day due to being inside Barnes and noble bookstore. The guy at the counter is always so friendly. He knows my drink of choice and always remembers that I switch to decaf after noon when I stop in for my afternoon coffee. Definitely my fave Starbucks

I like this Starbucks! It has a bookstore inside. Why are bookstores disappearing; seriously!!!
I miss Borders and Copperfield’s so much, so I’m glad that there’s a collaboration between Starbucks and Barnes and Noble still. It by no means offers coziness with oversized chairs and posh tray tables for relaxed nibbling like Borders did before going extinct, but atleast the option to purchase a snack and beverage can be done upon entering or exiting Barnes and Noble at the downtown location.
It’s not ideal for extended visits with your laptop or tablet! There is a cramped and narrow seating station by the window and one table marked for disabled patrons there. It’s really intended to be a grab and go situation! If your interested in a meet and stay version of Starbucks visit the one located in downtown Petaluma near the Pie Company!
FYI, a drink I really enjoy is the cinnamon dolce latte with whip cream; sometimes I add vanilla syrup or cocoa powder!!!

A synopsis of the last several visits:
Me: I’d like a cup of coffee and this danish.
Employee: Hmmm… we just poured our last cup of coffee. Do you mind waiting five to seven minutes while we brew?
Me: It’s 1 pm. I just want hot coffee, you don’t have any?
Employee: In five or so minutes hopefully. Or I can do a pour over?
Me: How long does that take?
Employee: Five or so minutes depending on how busy we are.
(footsteps of a customer walking out)

so many great food options! I love the petite vanilla bean scones

The only thing that bothers me is that the glass doors on the front and side entrance are often greasy with hand prints.
Yuk. Those glass doors need to be Windexed at least each morning. MORE often would
be better.
I’ve noted this same problem at other local Starbucks stores. **
(I will post this same review on the other Santa Rosa stores as well).
Were it not for the greasy, nasty hand prints on my first entry for coffee, I’d rate the stores
five star.
Otherwise, the staff are always top notch.
Parking of bicycles can be done ONLY outside where bike theft is high risk. Have someone
watch your bike. I watched several bikes for friends while they went inside and in less
than 4 minutes, a street guy /​homeless type walked up and did a quick check for gps
handlebar computers, etc. Then he saw me watching and reversed around the corner.

I love this Starbucks! It’s inside of a bookstore — do you know what a bookstore is??? They are disappearing so fast…
It used to be on my way to work and I went religiously everyday for years. Now it’s only when I am downtown, usually with a friend.
This visit was in the afternoon so I got a tall «Oprah» chai… 1^st time
It was very good and low calorie! Only 150 cal for a tall! I will definitely do it again!

Service was fast but a large number of homeless had decided to put down roots and use the restroom as their personal washroom which made it in need of cleaning. My drink was done to perfection. The ambiance and personality of this location reminded me of an inner city bus station.

Do yourself a favor… go across the street to Peets!
I haven’t experienced a coffee shop so inadequate before.
The coffee was awful.
They burnt the bagels.
Customer service at first wasnt so bad … Then the girl working behind the counter yelled at a customer.
Everything about this Starbucks was a reason to never return again.

This location is unique in the sense of it being inside of a Barnes and Nobles. It opens earlier than the book store so that one can enjoy and the delectable nectar of life… Coffee! In all seriousness, the location recently was renovated and it looks great. I usually go to this location on my way to work and the service is quick and friendly. They have the usual baked goods and drinks. This location is not much different than any other Starbucks. If you enjoy Starbucks, you can’t go wrong with this location.

I love me a pumpkin spice latte… But how about you fill my cup to the top! I order a venti and often get a grande. Even when I say no foam they just leave an inch of cup empty! Really?!! Are you not a billion dollar corporation?!! You can’t tell your employees to fill the cup to the top!!!

This place supports a security officer in the parking lot adjacent to the Starbucks and Barnes & Noble who will ticket you even if you are going in the businesses for which the parking is designated. DO NOT GO HERE or if you do, park somewhere other than the lot designated for Starbucks parking. This security officer laughs when you try to explain you were in the appropriate business and says he does not care. The citations are not legal, but
I am sure some elderly folks or others who are unaware are paying these fake tickets.
I would never support a business that preys on people in such a way!

Seriously, after 2 cups of coffee I had to use the men’s room. I waited FOREVER while some homeless dude took a bath in there. When I finally got in, it smelled like B.O. And not just a little bit. The guy must have been in there for a half hour or something. Seriously. Shouldn’t the staff manage this? I know it can be uncomfortable to have to tell people they can’t use the bathroom but seriously, that comes with the job people. Also, I couldn’t get a table because out of the 6 tables, 3 homeless people were lounging at them. Don’t get me wrong, but I go to Starbucks to get some work done and have top notch coffee. I pay for coffee and want to sit down for a while. Guilty as charged. Then the last time I was there, two of the tables were UN-​occupied but each table had a cell phone plugged in and sitting on it. No one there, but the cell phones on the table. UGH! I stood in the corner waiting for a table for about 25 minutes and finally had to have a word with the staff. I told them that nobody is sitting there. Someone is just using the plug and taking up the table. They said no problem, move the phone to the windowsill and if I had a problem to let them know. Sure enough after I was sitting there for about 20 minutes some homeless guy came in and grabbed his phone. And he was an a** about it. Gave me the homeless «Dog Stare» like saying «dude, you have life so good. I can’t believe you wouldn’t let me have the table even though I wasn’t there.» Seriously LAME! I’m not a homeless hater by any means but I think the staff needs to manage that stuff way better. I kept hoping it would get better, but nope, no luck! So here I am, writing a terrible review I have tried not to write for YEARS! The staff is well behaved, courteous, makes great coffee and is always wonderful. But there needs to be some serious training in this area!

‚You’ll find a unique experience at this location, everytime!
Seriously!
I like to service this loca because it is en route to my job so go figure, makes sense–
This all being said; as you can see from my prior rating service is a huge component for me.
I will go the extra mile if service is consistent and product is good.
This starbucks has the best A.M. staff I’ve gotten to aquaint myself with.
They know me well enough to generally assume id like my «usual» and for as many customers as they have I take that as a total compliment.
The baristas do not «half ass» any drink like I’ve had from many a other location, boy, do I hate those unstirred unsweetened drinks I pay 5 large for UGGG!
Anywho not at this place. Vibes are good, staff is nice! Timeliness is considered and plenty of eye candy on a more unimportant note is plentiful!
One of the best eperiences I had here was when I went to pay for my tall white chocolate mocha and was informed that it had been paid for.
This went on for the net 6 or so customers it appeared that one stranger had treated some unsuspecting strangers to their morning treats. Great place if starbucks is your ritual coffee place of choice please consider bringing your business to this joint!

I’m a Starbucks-​aholic. I’ve been to Starbucks all across the great land we call Los Estados Unidos. This experience was different. My first of 4 trips here in one week the barista didn’t know if they could make a skinny caramel macchiato. I’m sorry, you don’t know? That’s a Starbucks drink for Pete’s sake! In addition the entire location is filled with homeless people. They’re nice, friendly, totally harmless, but literally every table and chair is taken every morning right when they open. Definitely different from any Starbucks I’ve ever been to!

Came by this past Saturday AM as I waited in the massive line for Russian River brewing company. And Brittany R you shouldn’t be so rude to diss the manager trying to staff a coffee shop… in years past (I attended the past 2 yrs,) this annual event has NEVER drawn crowds like these, so you pointing that judgy finger is not needed. Waiting a ghastly 10min for a coffee is peanuts, chillax.
SO! That being said, yes the line for coffee was about 10min… but I was mentally prepared for the line, I knew people wanted to try and get caffeinated and wait in line with a warm beverage. I got in line, checked out the merch, played on my phone, yada yada… no prob. I will say, i do NOT like the flow of this store whatsoever. Whoever designed this Starbucks within B&N did them a disservice when they laid it out… the line extended beyond the starbucks threshold into B&N and that was just to order a coffee. Then you stay in the back of the store to wait for said drink. then you gotta try to dodge the ordering line traffic to get out… just kinda feels like it should be flip flopped? i hate trying to weave through people just to exit, annoying.
btw the cashier was cool and let me ring my drinks separate since i need those gold stars, thanks! (i know how ANNOYING this can be, but she offered so i took her up on it.)
my drink was just fine, double tall skinny caramel macciato, extra hot. i thought i ordered a grande green tea but she handed me a tall, so i asked the nice barista man if he would upgrade me to a grande and he traded out the tall for a granda, no problem. thanks! the line for the bathroom stunk too just btw.
when i finally made it into the bathroom, it was clear it needed some TLC… outta TP, outta seat covers, and someone had stuffed napkins in the dispenser in place of actual hand towels. garbage overflowing… and outta soap. it was screaming «help me! help!!» but alas, maybe the staff was too busy to tend to that toilet. le sigh.
overall happy experience and i’m sure under non-​Pliny the Younger weekends this place does just fine ;)

Great place to have some fresh brewed coffee. I like the coffee the most. The sandwhiches are good but for $ 6.00 it should cover the whole bread and not ¾ of it.

I like the fact that this Starbucks usually has an open line. The staff is often friendly and courteous and drinks are normally out in a timely manner.

Great starbucks you always know what your going to get!

This is the Starbucks inside the Barnes & Noble bookstore.
It’s a really small site, to say the least. The line routinely reaches the door during the «rush» periods as this is the only SBUX in the downtown area. The service is as quick as any other standard Starbucks. I’ve encountered that when I order the same drink, this place isn’t as consistent at making that drink. It tastes different almost every time, although they’re using the same ingredients. I kind of expect the exact same thing from a visit to a chain location…
Other than the above, it’s just an average Starbucks. The bathrooms are all the way in the back (by the windows).

The staff here are amazing. Great customer service. Always a pleasure going here.