Novotel

I loved this hotel! Close to the tube, tower bridge, and Tower of London. Beautiful rooms, helpful staff, delicious breakfast, clean, quiet, and peaceful. I would definitely stay there again.
I was there 3 nights and not one complaint.

After a long flight from the United States and long taxi ride from Heathrow my family and I arrived at Novotel for a 2:00 check-​in only to be told our rooms are not ready. Once were let into our the number of beds were wrong… not a strong start

STAY AWAY from this dump, disguised as a hotel. The rooms are completely plain with no charm. No face washcloths are provided at all. The few towels you do get are 2 and like burlap. I was there for 4 nights on business from NYC, and needed wake up calls. Needless to say, neither happened — and I was livid. Upon checking into my first room, I discovered a non-​working phone and barely any AC. I changed rooms, accidentally left my phone charger and sneakers in the room. Realizing 2 hours later that they were left, I phoned the front desk, and they claimed they checked with housekeeping and the items were not found.
The WORST stay in a hotel in my life. UGH.

Okay hotel, energy conscious which is good. But this also means bad AC and weak hair dryer. Housekeeping inconsistent, service in bar slow. It is pretty convenient to the tube, Tower of London, Tower Bridge and Butler’s Wharf. Overall clean and just what you need for a short stay.

Das Hotel liegt in unmittelbarer Nähe zum Tower und ist nahverkehrstechnisch mit Tube, DLR und Bus bestens angebunden. Das Personal ist nett und hilfsbereit. Beim Frühstücksbuffet ist’s manchmal etwas hektisch, wenn viele Gäste auf auf einmal erscheinen. WiFi gibts auch auf den Zimmern for free. Aber das ist für London und ganz UK nichts besonderes, im Gegensatz zu Deutschland.

I’ve stayed at several hotels in the City when traveling for work and this is one of the nicer in the price tier. I was on the first floor, with a very modern room with lots of feature lighting. The bathroom is very modern and clean feeling as well. Room size is also slightly more generous (by London standards) than others in its price tier. Staff are friendly, accomodating, and multi-​lingual. The restaurant on-​site has a somewhat limited menu, but is run well. Food is good quality and staff helpful there as well.

«Good but not excellent and avoid weekends»
Stayed Thursday-​Sunday. Nice rooms with cool design. Breakfast menu excellent but on the weekend it was crowded with children’s so then it was no hit. The person in the reception where good in the restaurant slow and not service minded. I rented the Barkley bikes and then it is rather easy to go around London for a cheap fee…
They had free Wifi but slow you could pay extra for faster connection which I didn’t try…

We recently used this Novotel for a work event and immediately from our rekkie when we were looking at other hotels in the City we loved it! And it wasn’t only because when we visited they were filming the new James Bond film — unfortunately we didn’t spot Daniel Craig (that was the only downside of the visit).
I have to say I was extremely impressed as I was still of the attitude that Novotels were fairly cheapo and not very businessy but oh how wrong I was.
The conference rooms, located downstairs, we were shown were really nice and the one we had was light and airy and of an ideal size for our event. Also I loved the simple touch that each room was named after areas within London, like Barbican, Aldgate, etc.
I felt the staff were really polite, friendly and cared and every touch seemed to have been thought of. There was a good Wifi connection too.
The hotel is located very conveniently within the City so would suit City types and business people but also tourists as it is very close to the Tower of London and Tower Hill DLR and tube station are an extremely short walk away.

Hotel situado junto a la Torre de Londres, y cerca del Tower Bridge. Situado junto a una parada de metro y autobus, además de la parada de taxis. Muy bien situado y bien equipado. Dirigido mas al tema negocios que al turismo, pero por su situacion esta muy bien para el turista. Buen servicio de desayuno buffet. Posee sauna-​hamman y gimnasio. Alrededor existen restaurantes y pubs por si no quieres cenar en el hotel

Dieses Hotel ist für Londoner Verhältnisse günstig und sehr verkehrsgünstig gelegen. Das Empfangspersonal ist äußerst freundlich, bei den Service-​Leuten beim Frühstück hapert es hingegen.
Ich würde das Hotel auf jeden Fall weiterempfehlen!