We have been to St Thomas several times and this was my first experience with the spa at the Elysian Resort. I had some terrible back pain and the spa manager Waulene went above and beyond! She was able to call in Donna the same day I went down to the spa. Donna asked the right questions to maximize my massage and help alleviate some of my back pain. Both Waulene and Donna were incredible ladies to work with! I would definitely recommend a visit to the spa at the Elysian wether you need some kinks worked out or just to enjoy a relaxing environment! Be sure to see the manager Waulene and have her set you up with Donna! You won’t be disappointed! Thank you again ladies!
Daniela M.
Rating des Ortes: 1 Long Island, NY
Wish I could give 0 stars. Overbooked their hotel and Canceled our reservation without notifying us prior to our flight. So basically, we arrived in St Thomas and didn’t have a place to stay. We booked the hotel 3 months prior. Why was our room confirmed and then all of a sudden wasn’t? So disgusted about this situation and the rude staff who didn’t even have the courtesy to explain what happened to us.
Uliana S.
Rating des Ortes: 1 Philadelphia, PA
I wish I could rate this hotel with zero stars! This was frankly the worst hotel stay I’ve ever had. The only positive aspect was the view from our room. We had nice ocean view from our balcony. The service was horrible. The person at check in was very unprofessional and flirtatious. We arrived around 1 pm and the front desk clerk told us that it’s going to take no more then an hour for our room to be ready. After more then an hour we came back only to find out that the room is not ready and the front desk clerk literately told us «I don’t know when your room us going to be ready. Maybe an hour or maybe more. I don’t know» I mean seriously who says that to a paying customer? The hotel itself is very outdated. The room had this weird musty smell and the furniture was all scratched up and sticky… yikes!!! We stayed for 3 nights and our room was cleaned for ZERO times. Cool ha? One night we called and asked for additional shampoo and of course we never got it. By the third night we noticed these weird bites that in think are from beg bugs. This hotel has to be closed down for extermination and serious renovation. Oh and by the way for all these luxuries we were charged additional $ 22 dollars of resort fees. Awesome! Stay away from this place!
Brian S.
Rating des Ortes: 5 San Diego, CA
I’ve stayed here a few times and it never failed to impress. There’s a gym, spa, tennis courts, bar, and restaurant with a complementary beach in the event you get bored lying in bed enjoying the air conditioner. Wake up and book this… NOW! Pro Tip: Order a Bushwhacker or Painkiller at the bar and don’t forget to enjoy the complimentary sailboats and kayaks on the beach.
Evette D.
Rating des Ortes: 5 Arlington, VA
A week at this resort was not enough! Beach, pool, two great restaurants a pool bar, spa and noodles, floats for the beach. Property is well maintained, the staff is very friendly. For some reason Unilocal will not recognize addresses in St. Thomas, USVI where this place is located~