Walmart

Wal Mart has a lot to offer and I can’t deny they’ve got what I want with the price I can afford. There’s nothing wrong with the company but there’s something wrong with its human resource.
1. The staff here, come from Asia, (I’ve got nothing against Asians) are great people but if it’s just my luck, they are hardly ever able to provide consultation for a product or they say.” we don’t do that. we don’t have that…
I walked in to this store and went straight to electronics/​appliances to buy a desk lamp. I asked the girl there to test the lamp, its illumination before I leave the store as I don’t intend to come back and return it. she said.“what is there to test? a light is a light. We don’t do that.
I said, yes you do. see that socket? all you need to do is open the box and get an extension cord and plug it in, or I’m going to complain about you…
she tested it and I still have to go to the customer service to complain.
2. The telephone (I phone/​cell phone people mostly men) are very busy even without a customer… busy with what? texting and their excuse? they’re checking the cell phones they’re selling so they can’t check out a nintendo unit, I have to go upfront. They are not there to sell games. they are there to check their cell phones. Since when was texting allowed at the work place? I say that if those men are not helpful, fire them. They have no reason to stay at WalMart if all they do is collect wages and text.
3. Some products are not the weight they say they are. I bought a Great Value pancake and the weight was less than what was written outside the box.
4. credit card. some male cashier would insist you get a Wal Mart credit card even if you don’t want to.
5. The staff standing by the «podium» at the jewelry area. they’re no help at all. They have no knowledge about the jewelry they’re selling and they’re pretending they’re busy.

My husband and I went to Queensborough, Boyd St. New West Walmart store last week, towards the evening. While we were checking out on the express lane, we met a cashier named C— (there are 3 missing letters but I don’t want to make it worse for him)
He insisted that my husband get a Walmart Master Card.
When I told him that we are not getting any, he said, «I’m not talking to you, I’m talking to him.»
My husband said no and insisted we were in a hurry, C — desperately continued to push his way for us opening a Walmart account. Is this how desperate Walmart is?
This is always the case. You check out and a man (Most Men cashier) will peddle Walmart’s Credit card application. Even if you say «NO». they still convince you and try to delay the express lane because they want to get their commission.
The electronic center is worst. No one knows exactly what they’re selling. A woman who works there even declined to test a lamp saying it should be fine. When I asked her to plug in the lamp, she had the gall to ask me «what do you want to know about the lamp» Stupid is she!!! I want to know if it’s working as I’m trying to save Walmart the agony of having me return the item!!!
Most employees won’t problem solve.
The following are what they’ll offer you as a response:
we don’t have the item anymore
we cannot do those things
try and come back tomorrow
I don’t work in this section.
I don’t know. Ask her (pointing at another staff who cannot hear what I’m being told)
check out is not here. (He is the check out). Go to express lane.
I’m just here to clean the jewelry
I no understand
We haven’t got that item. «Well can’t you check inside?» I asked.
Reply: We don’t have that inside for sure.
Walmart in Queensborough took all the lazy staff and put them in once basket!!! And served them to us!!!
Pharmacist response:
maybe it’s there somewhere
no, I’ve never heard of liquid tiger liniment in my life!!! Try superstore. (you bet I will)
no, we don’t have Emla
Ah. I can’t serve you right now, please wait a moment
Ah come back later. (Later…) come back next few minutes
LAZY.LAZY.LAZY
Walmart in Queensborough took all the lazy staff and put them in once basket!!! And served them to us!!!
The second thing was last night, July 18, 201 between 7−8PM, an Asian looking fellow with glasses and black hair working at the electronic center said we could not check out in his till for the DVD player we bought. We have to go to the express lane. I complained about this to the customer service and they don’t know the name of the person I was referring to. The man at the electronics was LAZY, LAZY! We’re the only customers at that time. There was no one else there. Just plain LAZY!
Many of Walmart’s grocery items have prices the same as Superstore and the weight of an item, is much less than what’s printed on the packaging. But for most part, Walmart does not cheat. However, when it comes to employees or customer service, this Walmart in Queensborough (New West) is quite low in quality. It should just be the merchandise that should possess low level quality but for this Walmart, the customer service is really low.

The Wal-​Mart Supercenters are amazing. I hate grocery shopping at Wal-​Mart, however, sadly for some things they are much cheaper, especially cheaper than Superstore. Of course compared to the US Wal-​Mart there is a price difference, however, if you can tolerate the idiots who can’t walk in the isle, lack of customer service when you need it, bad lighting and alloying aisle blockers… the deals are worth it. I come here to get seasonal stuff for Halloween and Easter.

You always have to take in consideration you are shopping at Walmart, but this is the WORST Walmart in my opinion. If you enjoy large, wandering crowds who block aisles, a non-​sensical store layout, and parking lot chaos that rivals Richmond, then you are at the right place. I only come here when I am in the area and need to get some basics.
Today, though, I had the weirdest experience ever, and I need to warn the public about this Walmart’s practices, particularly of a guy named Khaja and the way that management handles their staff. I paid for my items at the til today and as usual produced my credit card. I was then asked for my photo ID, which seemed unusual since I had a pin card, but I gave my id (my interim DL) anyway, assuming he needed to verify it for fraud purposes. He was friendly enough so I didn’t question him, and his English wasn’t very good so I decided to just go along with it. He then proceeded to punch in my information, and it raised red flags. He asked me to verify my address, which I did, and then after getting all my personal info he then told me I was getting $ 25 bonus. My husband then realized what he was doing and told him to stop! We are NOT signing up for a credit card!
We walked away and were do disturbed we returned to the store to complain to the store manager. While in line I noticed Khaja actually did this to more unscrupulous customers with no shame. The manager went to talk to Khaja (I accompanied her even though she didn’t want me there), and Khaja denied it all, saying he told me what it was for. She assured me that my info was safe and the application was not completed, but to me this was not satisfactory. I have filed an official complaint with Walmart and will provide followup.
I’ve never been signed up for a credit card before like this, and cashiers always ask if you are interested. The manager didn’t seem surprised, as if this was store practice, or something Khaja always did. I have to give him kudos for being so sneaky, but this is NOT acceptable, and borderline criminal.

Is it weird to have a favourite Walmart? No. In fact, I think it is weird to *not* have a favourite Walmart. You can probably guess where this is going…
Upon moving to the GVA, my immediate goals were clear: find a place to live, a doctor, and Walmart. I don’t need much :) This Walmart is a superstore, with a big food section and all the normal Walmart necessities. The layout is familiar, which is a big plus for me — easy to find what you need. The food is really well priced, especially compared to my usual downtown grocers (to be expected). The fruit is better than I’ve had at other Walmarts, though not fancy. It’s clean, well-​organized, and I’ve never run into things being out of stock. The lines aren’t too bad, and it’s easy to get around, even with a giant cart. This plaza can get overwhelming (there’s a lot here!), and is a bit out of the way, but for a day of errand running, no complaints!

This place blows bubbles! I needed to buy a stroller since mine crap out during our visit. Attempted to flag down an employee and a Indian man started walking away quickly when he saw me. He kept on raising his voice, «I don’t work in babies. I don’t work in babies!» Someone needed to slap him because I thought he was going crazy.
Decided after that meltdown from the employee that I needed to take drastic measures and choose a stroller before hell breaks loose. Chose one and headed to check-​out. And man, this Walmart had it coming after me. The checkout lane was a freaken maze! It had all these checkout poles you have to maneuver through and when you thought you did. It takes you back to the beginning of the line.
From there, I said screw it and duck under all those checkout poles to get to a cashier. Then you know it… when my receipt was printing, the machine ate it. Took her another 15 minutes to call the manager to help.
I’m telling you… next time you come here, get your items quickly and plan out an escape plan. Also, stay away from neurotic employees!

The photos themselves were adequate, but the big issue is the price: $ 25 for passport photos. I don’t care if it includes a silly Canadian themed passport holder.
Save yourself some money and go to Costco.

This is the Walmart Photo Studio just before the 2^nd entrance of the main store.
Don’t expect some high end, fancy or artistic looking shots. For those, I’d hire a real professional who specializes in that. What you’ll get here is a simple background, decent lighting and photos that doesn’t look like it was taken with a simple point and shoot camera.
I wanted some casual family pictures without any frills for cards. They were able to get my daughter to look at the camera and smile. The staff were very patient and friendly with us. The prices were cheap and she looks adorable. Success.

Was on hold with them being passed around from one department to another. Nobody knew what they were doing. I was looking for a specific item and didn’t want to go all the way across the bridge if they were sold out. After 20 minutes on the line (Having been asked 5 times «How may I help you?» and that’s it) they hung up on me. It felt like I kept getting transferred between the same two departments. I tried calling again. They hung up again. Completely useless. Of course when I arrived at the store they were out… of everything it seems, including the product I called about.
I know it’s Christmas time and it’s busy but nothing seems to be shelved according to price. The pack of corn I purchased was completely rotten inside, but yes, there is always a lot of cashiers on…

This place completely sucks. Their customer service is terrible (more like non-​existent) both in store and on the phone. I spent roughly an hour being on hold with them on the phone (Thankfully I was still able to do some work in the mean time), and they came back to put me hold again. This place is garbage. I was just looking for a specific item. I gave them Description of Item, UPC & SKU, and range of sizes I was looking for… absolutely garbage. I was not able to go into the store for the item because I was away that week.
Avoid this place like the plague. Would give negative stars if I could.

You’ve been by my side walmart! From having the poster boards I needed for my grade 7 science fair to baking ingredients and great prices for a mid-​night bake off… Keep it up!

2.5 STARS
Went to get my two daughters’ photos taken at the photo studio. I had set up an appointment at 10 am. We arrived on time and the doors were locked and the room was dark. There was another guy wanting to get passport pictures done with his kid and he had to go to customer service to get someone to open the door and get to work. Photos were cute, but waiting around wasn’t.
The bathroom in this Walmart is just nasty. Walmart wasn’t very busy when we arrived today, but the bathroom looked liked it hadn’t been taken care of in a long time. One stall was out of order, one wouldn’t lock, one had shit stains all around it and the handicap washroom was missing a hook to put your bag (s) and had (kids?) hand prints on the wall. Guess which stall I used.
The rest of the store seemed clean and well staffed. This location has plenty of cashiers working so that the line ups move quickly, even in the mornings. My biggest issues are with the photo studio and washrooms, the rest of the Walmart is fine.

Worst customer service I have ever experienced. Took 3 days of calling and being continuously put on hold for a total of over an hour just to find out if they had a product in stock as I didn’t live nearby to just stop by. They don’t care at all for their customers and have no interest in making the slightest effort to help. I had the same terrible experience at the Grandview store and the most frustrating thing was that they put staff who couldn’t speak English clearly to answer the phones so I kept getting directed to the wrong department because they didn’t understand a simple question I was asking them.

After hearing all the adds on the radio & tele and even realiality shows about the grocery portion I had to check it out. Walmart is walmart some things are cheap and some things are not so cheap.
The grocery portion is OK, if I need something Ill pick it up but I wont come here for my planned grocery shopping.
The baked goods I find cheaper than typical grocery stores, so I guess thats a bonus. Example: 5 croissants for 2 $ or bagels.

I was in here 2 days ago and no joke, they had CHRISTMAS CAROLS playing. I put down my purchase and left. Unbelievable.

What can you say about Walmart that has not already been said?
Pros
–Staff on the floor were friendly & Helpful
–They carry Hard Candy cosmetics at a really super cheap price
–I got some awesome super soft fun fur type pillow shams
–Checkout line ups went really fast, despite having many people waiting to pay.
— Low Low prices (The Mad TV skit Wallsmart with Vivian at .40 seconds into the clip comes to mind
)
Cons
–Ladies washroom was disgusting! It stunk, and there was toilet paper everywhere– everywhere except in my stall when I needed to wipe that is!

Have you ever noticed that the majority of the staff that use their intercom have very thick accents? Most of the time, the announcements come on and you have no idea what in the world they are saying. Maybe it’s some sort of code so that only Walmart staff understand. Try it, next time you’re in a store, see if you can figure out what they are saying over the intercom.

This review is only for the automotive dept.; specifically, winter tires.
— — — — — — — — — — — — — — — — — — — — — — —
Went in to get winter tires for my car. I checked their website and found that Nexen WG Sport winter tires were in stock (
).
Upon arrival, the associate was playing off a joke a customer mentioned.
Customer: «These tires won’t fly off my car, will they?»
Associate: «Yea, we had that happen to some customers.» He shouts to a mechanic: «The tires on on tight this time right?»
I’m a customer going in to be safe on the road. That was the last thing I wanted to hear. As a salesman, he should have ignored that comment; not build upon it.
Anyways, I asked if my size was in stock. They were not. Even though the Nexen tires were displayed on the shelves with prominent price tags, I was told that Walmart no longer carries this brand nationwide because their contract expired. I was also told that of ALL the All-​Season tires on display in the shop, that none of them were in stock. They only carried winter tires.
So I ask which winter tires were available for my vehicle. They had nothing available. They would be getting a shipment in at the end of the month, but he didn’t know what would be in that shipment.
Summary:
1) They don’t carry tires that are mentioned as in-​stock on their website.
2) They don’t sell any of the tires that are displayed on their shelves.
3) They don’t know what shipments they will be getting.
At least I got some large St. Ives body wash for $ 2.97 each. =]

The least preferred walmarts in GVRD, not only is it a hassle to get there via the queensborough bridge or the highway, but the shoppers entering/​leaving fr the front, crossing the street, one really has to be careful.
And being in a so-​called outlet shopping, though I don’t know of anyone who really gets excited shopping here, parking’s always a premium here.
Inside, it’s more busier than the grandview one, which is more residential.

The bathrooms are disgusting-​and it’s not dirty disgusting! For such a large company you’d think they’d reflect their success in their bathroom facilities. Although points must be awarded for the touchless water tap controls, ya gotta wonder why their stall doors have the cheapest slide locks known to man that barely close and a funky brown stained never ending styled sink that more resembles a urinal than clean up area. Soap dispensers are the regular press button variety and main bathroom access is door free.
Today’s cashier was the last thing from cheery and seemed more concerned with chatting with another staff member regardless to the long line of people waiting and had to be prompted by me with the debit machine since he wasn’t paying attention during the transaction.
The scrubs I came here for seemed limited to black in quality and slightly cheaper (last year’s price/​stock?) than any other walmart I’ve visited (visited the following three locations multiple times recently: N. Van, Grandview in Van and Lougheed mall)
And there ya go