Rumi Optical

Highly recommended!
I knew I needed new glasses and I found several different deals on groupon for different optical stores. After comparing the deals and making an online research, I decided to go with Rumi Optical because it had both a good deal and great reviews. I’m glad I did!
When the owner of the store and optician asked me how much I wanted to pay, I said I wanted to find a good pairs of glassesfor as cheap as possible. He directed me to a section where the cheapest glasses were. I didn’t find anything I liked, so I then tried on some more expensive glasses, but the optician went back to the «cheap» section and helped me find some glasses like I wanted: simple and preferably plain black or purple. The glasses I got weren’t exactly the way I wanted, as they are black on the outside and green on the inside, but I love them anyways. When I tried them on, he told me that they looked better on me than some other models (which i found to be true). Although he didn’t pressure me to buy them, he encouraged me to buy those instead of more expensive ones, because they resembled the style I wanted and were also amongst the cheapest, as per my preference. Bottom line: the optician was very attentive to what I wanted and helped me look for and find glasses that corresponded to what I told him I wanted. He didn’t rush me into anything and let me try on as many glasses as I wanted to.
There was a misfit with my glasses, so I came back to the store 3 times to arrange that: at first, I thought it was due to the frame sides being too long, but it was in fact the spacing between them not being large enough. So when I told the optician about the misfit problem, he adjusted it according to what I told him, it’s just that I didn’t recognize what the problem was, which is why I had to come back 3 times. Now, I’ve been wearing them like that for a few days and it doesn’t hurt my head anymore.
The optician also replaced lenses from an old frame that I liked, from sunglass lenses to clear lenses, with my new prescription that he still kept (that was several days after receiving my new glasses from there). I hadn’t even realized I could replace lenses, which is why I got a new pair of glasses completely with a new frame, but I now wear both my new pair and my old pair with new lenses, though I admit I like my new pair a bit more, even though it’s not exactly what I wanted, but hey, they’re still great and they weren’t too expensive with my coupon! Sometimes you just can’t find something that corresponds 100% to what you’d want, but 90% is still awesome!
Also, the optician greeted me by my name every time I went back there, and I really appreciated that.
If I’m still in Vancouver next time I need optical services, I will likely go back there. The eye test also went quickly and smoothly and the optician is very friendly, welcoming, helpful and comprehensive. He really does his best to help you find glasses that correspond to what you want, not what would give him more profit, and I felt valued as a client anytime I needed an adjustment or something else.

Nice cozy store with patient owner. I tried like 20 – 30 frames and the owner was patient enough to give me advices and wait. Good value price as well.

I dropped in Rumi Optical for prescription sunglasses and both gentlemen there were very helpful. The test was FREE with any purchase. The optician did a thorough sight test very skillfully. They have a good collection of designer sunglasses for all budgets with great summer sale going on right now. The staff at Rumi helped me try many sunglasses without making me feel pressured at all (even when I was going back and forth between the models) and helped me find the perfect sunglasses. They also had direct insurance billing with my insurance provider … really can’t get easier than this! The glasses are supposed to be ready in 5 business days and I will update my review once I try them.

This is the best optical shop in Vancouver.
The owner Mo is a really nice guy, he takes the time to help you find the PERFECT pair of glasses. If any of you guys are in need of a new pair, I recommend RUMIs optical! He gets them ready by the next day it was an amazing experience to shop from this optical shop!!! ⁵⁄₅

This is the best place to buy glasses/​contacts. My boyfriend and I have both bought glasses and contacts here and I’ve recommended to friends and everyone has had a great experience. The owner Morteza is so friendly and helpful and works hard to get you the best price possible, you can tell he really cares about his customers and spends a long time with you until you are completely satisfied with your purchase. He also makes it very easy to purchase with your health care plan, takes care of everything! Would definitely recommend to anyone!

I got my first pair of prescription glasses from Rumi with a Groupon for $ 200 off. The optician also did an eye exam for me. He was kind and let me try on all sorts of glasses, without pressuring me to get any particular ones. The service was great!
When I got my glasses the next week one lens turned out to be less clear than the other one. However, they fixed it for me in 3 days and I am now happy with my glasses :)

Good service. Decent prices but the offer of frames is rather staid and boring even if many designer ones included

I walked in as my brother had referred me here. Mo was more than happy to accommodate me as a drop in. He did an on the spot eye exam FREE of charge, when I was about to pay $ 100 @ clearly contacts. He helped me with my insurance processing which was super helpful! His eye exam was thorough and I’ve been really happy with my contacts. Thanks Mo! Will definitely be back!

Nice and trendy little store, I was looking for some MauiJims when I passed by this place. The gentleman was very helpful in giving me selections and offering he could order the ones that he didn’t have in stock (I had looked up a few models online before hand, but wanted to try them on my face).
I found the prices quite reasonable to the time and care that he put helping me decide on the frame. Where elsewhere I am still paying the same amount, but sellers often too bored to help. Just wanted to say thank you in a way. I will enjoy my sunglasses this lovely summer :)

Great service. Mo was awesome with recommendations and gave real feedback. Prices were decent and there was a large selection of designer frames. Would totally recommend this place.

As a relative optical novice I was very glad that Morteza took his time helping me pick out my first pair of prescription sunglasses. After doing an eye exam he gave me plenty of options in terms of frames, and made sure I got the perfect pair.
Since I was hoping to take the new glasses on my upcoming vacation, he put a rush on the order and had them ready in under a week. The lenses turned out great, and I couldn’t be happier with my experience

The optometrist is very nice. He took the time to check my eyes and did serval tests. He gave me good deals on my contacts and glasses.

I went to Rumi Optical with two sets of frames my boyfriend had purchased for me. I was looking to get an eye exam and basic lenses put in. Other optometrists had quoted me anywhere from $ 100 – 130 per pair of glasses, simply for lenses, as well as an additional $ 85 for a sight exam. I called Rumi Optical and was pleasantly surprised! I was told that the total would be $ 170 for BOTH pairs of glasses! When I arrived, I was greeted by the friendly optometrist who immediately had me in for my sight test (which was free with the lens purchase, I might add!) He was kind, quick and attentive to my needs. He also mentioned he would give me cases for my new glasses free of charge.
My frames will be ready in 5 business days or so, so I will write another review when I get them.
All in all, I give Rumi Optical a 5 star rating because customer service was great, the atmosphere was calm and quiet, and I was given an amazing deal! I would definitely recommend this place for anyone looking for a knowledgable, reasonably priced optometrist.
(Did I mention he wrote my receipt so that I would get my lenses fully covered by my medical? Awesome.)

I always try to shop in my neighborhood whenever I can but it never occurred to me to shop for my eyeglasses in the neighborhood I always went to the downtown and uptown optical stores, thinking that is where I could buy the latest designs.
One day on my way to coffee I stopped in and Mo, the owner, as it turns out showed me a pair of eyeglasses. They were perfect every time I wore them I got compliments.
Three years later I have bought at least six pairs of eyeglasses from him. I Used to torture myself sending friends photos asking them what they thought of the glasses on me when trying to choose a frame. Even though I’m in the design business I could never figure out the right frame for my face with the kind of forward styling that I was looking for. Now I don’t even bother to look if I’m in need or want of a pair of glasses I just ask Mo and he is sure to pick one that suits me perfectly never fails to get me the attention that I seek! Never ahard-​sell, if he feels something that is coming and that will be better he lets me know.
I am also a cyclist and had a very hard time finding a frame that would work for cycling and my prescription. It never fails when I’m doing big rides people compliment me on my glasses.
On a recent trip to Puerto Vallarta became known at the hotel as the guy with the great glasses…
I’m not always the easiest customer and once I decide I want something I want right away and Mo has repeatedly been very fast and efficient with the service.

I purchased a couple of groupon vouchers. They did not say in Groupon that your suppose to pay for the eye sight exam result if you want a copy. They upsold us one year supply of contacts knowing that we intend to buy it somewhere else. He said $ 120 for a year supply. I said we wanted colored ones and he said add $ 98. My partner was given a clear (uncolored) sample to test and was great. A couple of days later went to pick up the colored ones and tried, They were mucky. So gave it a couple of days getting used to still the same. She called him and explained. Said nothing back, She asked if he is not even gonna call the manufacturer at least although we know that he is suppose to offer after sales care. He said I don’t know. Since she doesnt like confrontations gave another pair another try. Still same results… inspected the lenses and there are some rippling on the edges. I decide to call this time. I asked for replacement same as the sample he gave us and refund of the extra $ 98 we had to pay for getting colored or full return and refund. He said no. He said they do not do returns and exchanges. He argued and talked over me while I try to reason out. No point telling a person anything if his mind is set in the beginning to say no. I’m just writing Unilocal,Groupon and BBB and more.

I have purchased many pairs of glasses in Vancouver, but at Rumi Optical the customer service and value pricing is exceptional. In the past year my partner and I each purchased a few pairs of designer glasses at affordable prices and excellent quality. We have found the ideal neighborhood Optical store for all our needs.

I originally found this place from groupon. sadly i do not have work benefits so i desperately needed designer lenses at a cheaper rate.
I was reluctant about purchasing this groupon because it came with a free sight test.
The selections of frames were okay. i wished they had more deisigner brand frames.
The optician is awesome! He is brutally honest and he will not rip you money! I was debating whether to purchase the gucci, prada or d&g frames. and He chose the d&g frames which happens to be alot cheaper than the other 2 pairs.
My frames came really quickly. I work everyday until 6 and theyre open until 6. he was so nice enough to wait for me until 6:30 for me to pick them up!
I will definitely come back because of the great customer service I have received.

Oct ³⁄₁₂ Don’t even bother to goto the local competitors «Eyewrx» or «urban eyewear». This mom and pop establishment is the place to be. The pleasant salesperson promptly understood my eyeglass problem and provided an instant remedy. Having no cash on hand I was told to simply bring the $ 2 whenever I’m next in the area. Wow. I offered debit, an immediate run to the bank and even coffee on me-​but he wouldn’t hear if it. Wow. (The screw for one of the arms had partially unwound and because the arms are spring mounted, only a specialized screw versus the wrong regular screw-​would correctly align and once again tighten).

I’ve purchased two pairs of glasses from Mo (the owner). The customer service here is FANTASTIC and his prices are very competitive.
If you have astigmatism, I highly recommend that you get your optometrist to do your eye exam and then bring your prescription here. I have astigmatism and Mo did the test here and the prescription was completely off. Luckily he was very professional and he redid the lenses free of charge. I believe his products also come with a 2 year in store warranty which is awesome.
This place carries a huge selection of glasses and sunglasses, and of course they do transitions lenses, contacts etc. He’s got all sorts of brands from Oakley to Prada to Gucci all the way to higher end stuff like Prodesign.
Mo goes out of his way to make sure I’m a happy client (which I am).