A group of four of us went here because we bought a Gustazo’s(similar to a Groupon) for the restaurant. When we walked in the front door we were highly confused because they front portion of the building looked like a normal liquor store. However if you look to the left of the checkout counter there is a glass door that leads you to the«restaurant» portion. The place looks like it is designed to be a nightclub, with all the lights and the speaker system. However, it was beautifully decorated and the look of the tables and the chairs in the dining room was absolutely gorgeous. Very classy. For dinner we ordered the calamari appetizer, my friend and i both got the steak with fries and my boyfriend ordered the salmon. All the food was delicious and flavorful. What was also nice is we were also able to pick out any bottle of wine from the front of the restaurant to drink with our food. Afterwards, the men we were with got to pick out cigars to smoke. They have a gorgeous back patio with couches where you can sit down. Overall a very wonderful experience.
Myashi P.
Rating des Ortes: 1 Carolina, Puerto Rico
I do not recommend this place due to terrible service. The food was ok but a bit salty, for the price you would think its special but its not. I ordered the ‘arroz Boricua’ with tostones: the chicken had no flavor however the rice was too salty!(Please note, I am Puerto Rican and I am use to food full of flavors) :P The ceviche was ok. The service was terrible, the waiter(whose name I think is Frank) was terrible, he was complaining to us, clients, about the group; that it was too big, that I sat on another small table, that we should have reserved in advance since it was a large group. You see, the restaurant was empty the whole night, as you may know PR’s economic status is not good therefore I would think that any restaurant would be happy to receive so many clients that are consuming a lot of things from the menu and bar. Sadly the waiter was just disrespectful, even made the birthday person cry(because she was ashamed of the whole situation). The manager’s way of fixing the whole issue was offering a shot to the birthday person. :/also the variety of drinks in the bar is terrible as for the quality of what they had. Ten thumbs down.
D M.
Rating des Ortes: 1 San Juan, Puerto Rico
I was there last night with a group of colleagues without a reservation, just to have a few drinks at the bar(standing room) and they made a big ‘to do’ about having too many people at the bar. The person who seems to be their head waiter, started an argument with our group about us being unable to be here as they like to keep their bar area clear of people(untrue as we’ve been here other times and the place has been packed) and their space orderly. All they had to do is be polite in their delivery, like the waiter(Joel) who later neutralized the situation and was very kind and accommodating. Very polite. It’s such a shame as their food is good(their calamari are amazing). But due to the service of some of their staff, I do not recommend it. There are much better places to have a bottle of wine with colleagues around town. We came here because of the proximity to our workplace. Never again!
Geo V.
Rating des Ortes: 5 Bayamón, Puerto Rico
The place is awesome, great ambience and excellent service. The appetizers were really good. If you love whine this is a place that you should come. The waiters are super friendly and they serve you the first taste of the whine you choose. Also the music is really nice and the lounge has a great space to celebrate your birthday or any activity.