Denny’s

The service is soooo slow. We had dinner the first night and it was awful service. We understood somewhat because of a party, but even the drinks too forever.
Our last morning
Was a little better with the exception that when we ask for a to go box that took over 15 minutes (I’m not exaggerating) and there were only 6 tables occupied. The only saving grace were the waitresses were very sweet. I just think they needed more service training. Oh, and don’t order the salmon. Very dry. I guess that’s to be expected at Denny’s.

This was my go to location in Puerto Rico. It is very convenient to walk as I was in the hotel. But what made me not rate it a 5 was that the service was a little slow. I came here probably 1 – 2 times a day during my stay. I of course got the moons over my hammy which were Great and I didn’t realiZe until my last day that I could get them over easy. The food did seem more fresh than what you can find the US. They also have a full bar, with great prices. And their Nutella pancakes with strawberries were to die for! I just wish I could have figured out how to order from my room so I could pick it up since the hotel doesn’t have room service. The coffee was also really good!

Horrible Customer Service, took 45 minutes to bring a salad I could’ve made at home. Then an additional 15 to bring dressing. Therefore my friend ate her meal before I got my dressing. Definitely sent the food back. Worst restaurant experience in Puerto Rico Floor was dirty employees were all at the front talking to everyone but the customers. Will never come back!

There are a few positives to this place if you come from CONUS… familiarity, and fair prices are two of them. Thats about it.
Cons — wait time. Its bad. Super bad. Super duper bad.
ive eaten here twice ONLY because its convenient and
Im beginning to notice that the food tastes a little different. Im curious if its the type of oil the cooks are using, or what, but pancakes taste a little off, eggs are a little off, fries taste slightly different… you get the jist. Not a con yet, but I also dont have to eat here again.

SLOW as molasses in winter. The food was mediocre, the service almost nonexistent, and it was freezing. Too bad, since it would have been a good go-​to restaurant right at our hotel with a two year old. Now I’m going to have to try some other choices.

Service is terrible. Waited 15 min to get water and coffee. Fellow diners said that they have complained about the service to deaf ears. So sad, Denny’s reputation is tarnished

If you have three hours to spare by all means eat here. When we got to go orders we just planned at drinking T the bar because no matter what we ordered or how few people were in here –it was at least an hour wait…
The reason for one star is the bar drinks were cheap and good.

This Denny’s is conveniently located across the street from the Condado Plaza Hilton Hotel. Just be advised you will need to bring a sweater as it is very cold. My food was nothing special scrambled eggs and sausage because they ran out of bacon. Although I was happy to be informed that they offered grits it was watery as soup.
My server was wonderful and exchanged the grits but It happened to be for burnt hash browns. One cup of apple juice $ 3.95. No endless pancake special. Just disappointed.

Lousy & slow service
Waited 15 minutes for them to come to the table with no staff in sight & when i go over to the back i find the 2 ladies giggling & chatting in the back. What the heck? Im hungry!
This is the 1^st Dennys ive ever been in that has a bar.
Food is the same as in the US, ehhh.

This Denny’s is the best one I have been to ever!!! Reason is there bartender here is EVERYTHING… Yes I said bartender! He was funny and new is liquor i swear we was at dinner or but no just breakfast… lolol walked back to the hotel feeling on top of the world!
I will be back the food and service was A+

Checked out bicycles from our hotel to grab some Starbucks as well as some breakfast. (Got a scrape on the side of my thigh from trying to steer… Lol… it’s been literally 20+yrs since riding one.)
Any which way, went there that morning and here was the pros and cons:
Service was lacking and could be better.
Food was typical ok.
A lot of kids as it was a kid friendly place. But sheesh, we were literally pinned to the corner by a family of 6 with two (at times screaming) children under the age of 2 and
So when it was time for me to leave I had to walk all the way down and around the other tables to exit. Didn’t make sense and I blame that on poor management.
Was it worth our $ 50 eggs and hash craving? (Plus the scrape on my thigh… hihihi) No thank you!
No mas porfavor!

Saying the service was subpar is an understatement. The Waite staff stood around until we were able to grab their attention. This happened after getting up and asking for service after waiting more then 5 minutes.
The food took more time then it should have to arrive and then it didn’t arrive at the same time.
I have been to Denny’s all around the 48 states and each one is the same in service and food quality. Sounds like the management is failing terribly at this location.

It was pretty decent. The waiter was the bartender and her made us some good mimosa. The food was good.

Shitty shitty service! It takes forever to place your order and forever to get it. The tables and chairs are dirty and they cram as many tables and chairs in the place it’s so uncomfortable. Expect diarrhea in your near future.

Total mess for after hours orders, even though I’m a resident of the area and a frequent visitor. They refuse to take my order I barely decide to eat from here except for after hours. I will not be making any orders in this restaurant. Not to mention server was rude and unnecessarily unapologetic.

As a flight attendant, I tend to dine out very often while on my layovers. This Denny’s is located within the Condado Plaza Hilton where we stay. I hadn’t considered eating here because, well… its Denny’s! I figured why eat somewhere I can go at home – and even at home, I rarely go there anyway?
But, I was tired and just wanted something to eat. So off I went with my crew…
Boy was I pleasantly surprised. To begin, the décor resembles more of a «nicer» restaurant. We were seated and I begin to look through the menus… one of them a liquor menu. Yes. This Denny’s serves liquor. Not just beer and wine. There is a bonafide bar, inside Denny’s, offering a multitude of mixed drinks! And there are Happy Hour specials… which run 4 – 10 pm. Well hello!
Today’s special was 2×1 beer, so I went with the local brew, Medalla Light. $ 3.25 isn’t the cheapest I’ve paid, but for the location, it was certainly a deal for 2 beers!
Tilapia Ranchera was the entrée I ordered, and it was savory, a wee bit spicy, with some nice pico de gallo on top. The cheesy mashed potatoes were delish!
My friends went with the GRILLED pork chops, which is a healthy twist on the traditional fried entrée. And it was yummy!
The milkshakes are to die for. I can’t believe some people have complained about them!
Yelena was our server and she was very attentive and quick to suggest dinner and drink ideas, checking on us every so often. She even asked if we were splitting the bill, something that we usually have to mention ourselves (often getting THE LOOK from the server)…so for her to take initiative and ask was a big deal!
I will be back in San Juan tomorrow. And you can bet I’ll be back at Denny’s for dinner – and sangria! :)

After I checked in at Denny’s on Unilocal,I was posed the question,“I know you didn’t go all the way to Puerto Rico to eat at Denny’s?” Ummm, I sure did and of course, mind yo business! Not sure about anyone else, but when I’ve been flying for 4 plus hours on a straight flight and haven’t had a real meal since the night before, the last thing I want to do is go searching for a place to get a meal. Not that I have to explain myself, but I thought I should clear this up. (All Shade)
My BFF and I were actually glad we did go to Denny’s because we discovered they had a full service bar! Not only did they have daily happy hour specials, the restaurant was attached to our hotel, The Condado Plaza Hotel, so it was easy access. This is coming from a person that doesn’t even eat Denny’s in my own state, but perhaps if they had a bar, I would be more inclined to do so. The staff was extremely friendly and helpful! Sure getting our orders took a rather long time, but the food was piping hot and delish. Plus that seemed to be the norm in PR.
Shout out to our bartender that kept our glasses full! Carlos was awesome! He truly looked out for us and he was such a sweet guy. Denny’s was like the hidden gem in the area because it’s open 24 hours and of course, it served alcohol. We even came back here after my friend’s wedding reception… sort of our after party destination.
Not sure why this place is receiving such bad reviews because I can honestly say this was some of the best service we received while in PR. Cool spot to get a good hearty meal and kick back a little before you go back out in the heat and humidity.

Ummmmm… yeah…idk where to start cause its not like new york dennys cause this one I don’t think either the chef, the manager, the employees, The Owner doesn’t how they serve the food along woth manners cause 1^st of all after he sat us down at our table toook 15mns to bring a sprite then have the nerves to tell us or some of the employees doesn’t want to work thats why he took long. My face expression was like: why are you telling me this? And how it is my problem? So he noticed the look then quickly ask me for my order and man the only thing that taste good was the hot chocolate. So we didn’t eat much of it and left the exact change and ran out thinking to ourselves what the fudge just happen. but yeah we won’t miss this dennys

Mal Servicio mala comida parece que a los empleados no les pagan son super lentos y no son cool con los clientes es el peor Denny’s de todos

After a twelve hour flight from the Bay Area to San Juan, we finally reached our hotel at settled in around 11PM! With that said, we had limited options for food at that time, but Denny’s was conveniently located right across from our hotel so we ended up here! It wasn’t busy at that time and they only had two tables occupied! A server took our order (a breakfast meal and two salads), and kindly asked us to sit and wait…
For a place that wasn’t busy, the workers here are super slow! After about fifteen minutes of waiting my friend checked up on our order and different servers told us «A couple more minutes». About ONE HOUR later, we finally got our order! It took these guys an hour to make two salads and the hearty breakfast meal! Horrible!!! The same girl who took our order came rushing from the back and claimed that she had to do everything from cooking, cutting the veggies, and preparing the salad, which is why it took so long… RRIIIGHHHHHTTT, like we can’t see your kitchen from where we were. Not only she was slow, she was also a bad liar! lol.
Avoid this place if you can! An almost empty Denny’s at midnight on a Friday is a bad sign! We would’ve cancelled our order if there were other places opened that time, but we really didn’t have anywhere else to go! As for the food, it was good but we lost our appetite after that super long wait!

This was the only breakfast I had on the trip… lol…we stopped here after our morning run around the beach.
The reason for the 4 stars is because it was clean, the food was delicious and served quickly and the service was AMAZING. Our server was incredible and I feel horrible because I asked for his name before we left just so I could mention him in my review and I forgot it — I think it was Manny? Possibly.
It was nice to stop by an American place and for a moment, be back at home.