Swissôtel Métropole Genève

Enjoyed 6 days at the Swissotel Metropol a small (112 room) hotel. Its location – right at the Old City and among shopping and tourist sites – is PERFECCT. Public transportation by tram or bus is within a block or two of the hotel at the most, making it easy to get around Geneva. Lake Geneva is right across the street and many rooms have wonderful views. Windows actually open but when closed, the room is soundproofed from the busy street below. The Old City is right there, just a short walk (uphill) from the hotel. It’s a great location to explore all areas of Geneva, including taking a bus to France (just a short ride away).
We stayed in a 1 BR City Suite which was spacious, but the view – overlooking an office building on a main street – was disappointing, esp. in contrast to our son’s Jr Suite, which was recently renovated and was airy and bright and spacious, with incredible views of the park fronting the lake and of the lake itself. The hugely high ceilings, soothing and modern blue and white décor, and 3 floor to ceiling windows made it tempting for my husband and I to trade rooms with him since his room was much nicer (but not as spacious as our 1 br. suite).
Note that our suite had a separate bedroom with a king bed but there is no bedroom door – not a problem for us, but could be challenging if you want privacy. The bathroom was spacious and nicely appointed with a deep tub, a small shower and a toilet and bidet. (my son’s jr. suite had an amazing steam shower).
The breakfast buffet was compact and well-​appointed, with both European (meats, salads) and ‘regular’ (eggs, bacon, etc.) food available. Pastries were delicious and fresh fruit and yoghurt were always available.
The lounge at the hotel is very popular, and it is an attractive place to grab a drink or even dinner. Prices are outrageous ($ 18 for a regular drink) and food, of course, is hugely pricey (think more than $ 30 for a hamburger). That said, Geneva is expensive when it comes to food and drink everywhere so Swissotel is not gouging its patrons, it’s merely charging what all hotels and restaurants in Geneva charge. (there is a rooftop bar that’s only open in the spring/​summer which i hear has amazing views).
Concierge and front desk service was exemplary, despite some pre check-​in problems (one of our 2 hotel reservations was mistakenly cancelled, causing a bit of panic until the error was rectified).
We thoroughly enjoyed our Swissotel stay and will use this chain again (have stayed in Singapore Swissotel) for our int’l travel.

Our experience at this hotel was absolutely wonderful!!! The staff were all extremely friendly and attentive. The rooms were very clean and modern. Although our room wasn’t ready when we arrived, we enjoyed a complimentary drink at the bar while we waited. It was delicious!

This place is very well located. The old rooms are small, but have high ceilings and are well appointed. The new rooms are great. The breakfast is ok. Not great. And the lobby bar is crazy expensive, and I am coming from NY. But I like this hotel. Much better than the places on the other side of the bridge. Close to bars and restaurants. Decent value for business travelers.

I haven’t stayed at the Swissotel, but I have visited coworkers who have, and they have all enjoyed staying at this high end business hotel. They even have a personal espresso machine (not Nestle!) in the room. The bath products are higher end, not the cheap stuff, and the rooms are comfortable and clean. The service is fantastic. The hotel itself is also conveniently located, it is about a 15 minute walk straight from the train station across the Mont Blanc bridge to the hotel.
This review is for the event services and 5^th floor facilities for events. We recently had our company Christmas party here and it was a great! The 5^th floor is specifically used only for events. They have 2 rooms that can be sectioned off into separate rooms or opened up to join each other by a narrow hallway. The ceiling is lower, but creates a cozy atmosphere. You could easily set up the space for meetings, or for a Christmas part like we did. We had a DJ and a dance floor in one room, and a couple of tables and standing tables w/​buffet in the other open space. The hotel staff were VERY friendly and helpful. The decorating was perfect. The buffet food and dessert were OK. I have rarely had amazing buffet food at these type of events, but their food was towards the better end. The dessert buffet was OK, the petite cakes were a bit dry.
The amazing add on to this space is the LARGE outdoor roof balcony. WOW! IT is large, spacious, and offers a fantastic view of the lake and the Jet d’ Eau. Very impressive. Overall is this place extremely expensive? No, it was reasonable for a Geneva event location. Definitely would hold an event and attend an event here again. It was an overall great experience and place.

J’aime bien l’hotel Swissotel Metropole!
OK, that was the limit of my French, so back to English. In the 10 or so times that I’ve been to Geneva, I have always (except once when it was full), stayed at the Metropole. A couple of reasons for this:
Number 1, it is really close to my office (although the office has now moved). However, for people not travelling for work, this translates to «it is close to the town centre», which makes it easy to access the shops and restaurants. It is also facing Lake Geneva, which makes it easy to cross the bridge and access the restaurants on the other side of the lake.
Number 2, the service is impeccable. The staff are always really polite, and when I was at the height of frequent visits, the manager knew me by name. Even after a year, he still recognised me. When my parents celebrated their wedding anniversary here a few years ago, I put in a quick call to the hotel, who organised champagne and fruits, which was a really nice gesture.
Number 3, they have a loyalty scheme (always a bonus when you’re a frequent traveller).
The only main downside to the hotel is the cost — the full cooked buffet breakfast is a whopping CHF42! Although, I suspect this is fairly in-​line with costs in Geneva generally.
It’s a very good business-​styled hotel. Unfortunately, I wasn’t able to get a booking for my next visit, so will need to try out another hotel. Boo.

Très bonne ambiance, je vous conseille fortement les soirs pianos-​bar
Service impeccable style hôtellerie suisse
Très belle décoration

This Hotel is seriously good! Of you want to feel spoiled and sleep like you’ve never slept before. I came around Xmas time and stayed one night before doing some shopping in Geneva before going up to the mountains. It was a perfect! It was also on the lake so the views were beautiful and the service was flawless.