Aweful!!! Stopped by on our way to Az. How do you screw up a spicy chicken sandwich & a buttery jack? HERE. Spicy chicken sandwich that had bacon on it and we got a double cheeseburger not a buttery jack with bacon on it the fries were cold and the rice bowl that we ordered with no chicken had«chicken» on it don’t go here. They asked for the food back but I’m going to Arizona. Kiss it.
Cynthia F.
Rating des Ortes: 1 Henderson, NV
Terrible doesn’t begin to describe the service or food at this joint. We all know the difference between great(OMG, this is the best burger I’ve had in a while), good(meh, don’t judge me. I was hungry) and gross(ok, this is coming back up) fast food. This Jack in the Crack’s selection is one of the worse I’ve ever had the misfortune of eating. The fries were cold — both regular and curly, the lettuce was soggy, the buns fell apart and the cheese was literally non-existent. No kidding. They forgot the cheese on all three of my kids’ Jr. Jacks… but charged me for it, of course. Did I mention that I even asked the chick at the window if she put cheese on the burgers, and she had the audacity to say yes? No? Well, yeah. There was that, too. Perhaps the whole fiasco was my fault for violating Cardinal Rule Numero Uno of the Drive-Thru Handbook. ALWAYSCHECKYOURORDERBEFOREDRIVINGAWAY. Or maybe it was due to the window lady’s «stellar» customer service, «winning» attitude and«eagerness» to please. Who knows? Either way, you couldn’t get me to go back to this place for all the money in the Megabucks machine. Alright, maybe then I would. But it would only be to buy it, tear it down and turn it into an extension of The Sushi, which is in the same parking lot. Now THAT spot is the business! As a matter of fact, just go there instead.
Katie d.
Rating des Ortes: 1 Henderson, NV
Got sick… Used to be a great location… under new ownership maybe? Went last night… service was poor and food tasted old! My family ate it when we got home and all of us got sick! Called management and spoke with Maria and she was arguing with me and very nasty. Will not return.
Geselle R.
Rating des Ortes: 2 Henderson, NV
Service sucks. Super slow. Had to wait like 10 minutes at the counter just for them to take my order. No one else was there… Patiently waiting while the three workers talk about life and dilemmas and blah blah while I’m waiting. She looks at me and says I’ll be right with you. A long time later finally takes my order and rudely, might I add. She doesn’t even say thank you and just passed the receipt to me like she hates life. Needs some customer service training. At least the food was okay. My sourdough jack was kind of dry.
Leilani D.
Rating des Ortes: 1 Los Angeles, CA
HORRIBLESERVICE! SKAMARTIST! RAYMODWASRUDEANDOVERCHARGEDMETWICE! I’ve been going to this Restaurant for a while. The last two times I’ve been here he’s charged me over. It’s principal of the matter here. And when I asked him why he did that he said«There was a recent price increase.» Ok I get the increase… But I was here two weeks ago and he gave me the same excuse. Mind you this is false advertising. ANDHEHADTHENERVETOLAUGHATMEANDTELLMETOCALLTHE1 – 800 #! Then change the prices on your boards! I would have given this review no stars as this restaurant continues to give rude service. Now off to call the 1 – 800 # and really give them a piece of my mind. Don’t go here. I guess class wasn’t part of their motto here. Very disturbing as well as disappointing.
Shan T.
Rating des Ortes: 5 Henderson, NV
In the morning they will make it any thing the way you ask if it’s not super crazy inside. It’s in a nice shopping area in Henderson, Nv if your just in the area on the freeway it’s 2 seconds from the ramp and it’s one of the nicest areas in Vegas. There is a view of both Henderson and Nevada and on a clear day you can see more points than anywhere because its the highest point in the whole valley without actually climbing a mountain and non of the mountains have structures or roads leading to view points like this. You can sit on the lobby at the adult bar stools and see the best restaurant view without alot of hassle. They also have the best shakes ever so yah you could just go there and hangout with friends for a long drive. The new tacos are going to be so delicious, five stars. Its also attached to another building convenience store with liquor and gas. I’ve been to every Jack in the Box in the City and this one is by far the nicest. ps Don’t Drink and Drive
Chukki S.
Rating des Ortes: 3 Phoenix, AZ
Stopped here for breakfast on the way out of town. Weird experience because of some little kids paying in change. Other than that, pretty standard JITB
John C.
Rating des Ortes: 5 Las Vegas, NV
They have great service at this location, and they never complain and give me a hardtime when i ask for 20 hotsauce and 5 buttermilks.
Teri W.
Rating des Ortes: 3 Henderson, NV
Pretty standard Jack in the Box. I’ve only been through the drive-thru — the service is always friendly and pretty fast. This location runs out of Dr. Pepper more than any place I’ve ever heard of, it’s weird. Also, double check your order before leaving the window. They are notorious for not putting cheese on their Jumbo Jacks(that come with cheese standard). Otherwise the food always seems hot and fresh and they are open 24 hours, so it’s a great stop after a night of drinking(when someone else is driving, of course).
Bonnie P.
Rating des Ortes: 3 Henderson, NV
This is always me when eating Jack in the Box: «ugh, why do I eat this sh… oh, this is pretty gooood.» lol I try not to make fast food a habit but, when you’re really in the mood for a quick breakfast or lunch, this place does the trick. It’s the closest fast food joint to my house, which is why I guess I’ve gone there as much as I have(3 or 4 times) versus going somewhere else like In N Out. The place always seems clean. The service is fine. The food is always piping hot. I do notice longer waits here than in other fast food chains but I think that’s because they make every single thing fresh when you order(instead of having burgers stacked up ready to be handed out).
Kitty T.
Rating des Ortes: 2 Henderson, NV
Nothing against Jack in the Box it’s just this location has not had a good rep with me. I’m really not exaggerating here, there has not been one time where something from our order wasn’t mixed up or just completely forgotten. Once my husband had to go back up to the counter three times because the guy working the register couldn’t get our order straight. Everything from giving us someone elses order(even though they called OUR number), giving us our food with items missing(that one has happened several times!), and once they even tried to bribe us with a value menu burger in place of the $ 6 one we paid for! Now I know what some of you will be thinking: «If they’ve messed up your order that many times and you dislike the place that much, then stop going there.» And trust me I get that, but on those late nights were the hubby is jones-ing for something and I really don’t want to be clanging pots and pans around at 11 pm, JintheB is the answer. And while I don’t care for the service they offer, if Hubby wants an American Bacon Cheese in the middle of the night he gets it. I just want to let you all know that you should expect to check your order before you get home. Because you just might be surprised by what you end up with –or more likely– what you didn’t.
Drew T.
Rating des Ortes: 4 Rocklin, CA
Brand new and they have a quick order kiosk for times when the wait is ridiculous. I wish In and Out had one of these. Food was hot and tasted like JIB should.