Chase Bank

One lesson learned: Never open any savings account because of the promotion that they have. They will purposely withdraw money from saving accounts instead and don’t give u the promotion credit.
Try to call them? It has been almost two months since they said someone will give a call back.
Branch manager? She is on maternity leave and there is no one who can handle your issue. Actually they are not going to fix it.
Man, this place sucks… Now Feel stupid to open that saving account for couple hundreds bucks.

This branch has the slowest customer service that I’ve seen. Never had this problem at any other branch. Don’t come here if you don’t have the entire day to sit around.

Horrible bank. Receiving their promo coupon I went to open an account and found only 1 banker at 5 pm. I was told they are open till 6. He kept me waiting for 40 min and then said he had his daughter to pick up and left! If they advertise 6 as their closing time, how come staff can leave before that? Also he could just have said he had no time when I first went in.

I normally don’t have an issue with this branch, but for some reason I think I caught one of the girls at a bad time. Wait. actually I did not because she just got back from her break. I know that because she had a Starbucks drink in her hand, so she shouldn’t of had been in a bad mood. Anyways!
I was waiting for her to deposit my check; she took forever! Then she makes a comment «next time sign the deposit slip, so I don’t have to fill it out». If I knew how to fill it out then I would of! Plus I never had a problem before– people normally do it for me.
She was rude, and horrible. This is the reason why people hate going into banks.
I also got her name. It was on the receipt. Her name is Emily!

WORST BRANCH!
I wish there was option to give –ve stars…
When you enter there is no one to attend you… You have to go and sit some where.
Someone will come and attend you when they want.
They sent me back 3 times without opening the account…2 times they did not give correct information about which documents to bring… NExt time they send me back saying I should have made appointment… They should have told me to make appointment when I came 2^nd time. I saw there was no customer… still they said they are busy…
Did not have good experience.
After reading this atleast I hope they improve and be courteous …

I had similar experience as Chandra S.
I went there around 5 pm since the web site said the office hour is until 6pm, there was only one banker, she was on the phone helping someone, I could tell she’s really unhappy about it.
I waited for a while, no one came to greet me, so I asked the cashier if there would be anyone to help adding an account to my existing account. She said that it’s past 5pm, opening an account would take at least 40 minutes. I should make an appointment before I came in.
I am not complaining about the cashier, she’s nice and she couldn’t do anything. I gave an extra star for her and the only banker left there.
What I am really not happy about is that they should post this kind of information on web site «if you need to speak to a banker, make an appointment! they should also change their office hour to 5pm, if there would be no one there to help you except the cashier!».

I went there to get a checking account. Supposedly this branch is open till 6. I went there at 5.20 and there are no bankers present. Apparently they have only one banker (or at least that’s what I inferred from the conversation) and he left for home early. Seriously are u kidding me. I never had this issue with any other bank.

I stopped by to open an account here in a rainy day. This branch is new — may be 6 month old. Bankers are very much helpful and it took 20 minutes to open two accounts, deposit initial checks, collect documents.
People are very nice. They called other branch to check the available locker position in other branch and provide me some quick tips.

Staff is very nice, whenever I go there seems to be a line or something holding up the flow.
Otherwise a nice branch that is conveniently located.

I wasn’t going to write a review for this bank. mainly because it’s a bank…
But! I was really impressed with their service today.
I was stopping by to deposit a check today during my lunch (12:45pm) and had enough time (15mins.) to open a savings account. I went for it because there was no line to see a personal banker. Geraldine helped with this; she was great, informative, and quick. I was in and out in 10 minutes! I think this was seriously the fastest service I’ve ever had at any bank. Woo hoo!

Its nice going into a branch that doesn’t have a long line! The staff are super friendly!
Peek hours: 11:30am to 1:00pm & 5:00pm to 6:00pm

I actually like this chase, its new, clean and the people here are super friendly! ATM is well lit up for the night time last min. cash withdrawl use.

I came in looking for new money and the associate called me the next day to let me know that she had some.
That’s what I call great service!!!

Good to see more Chase banks popping-​up. I’m a 100% ATM banker (when I’m not online banking)…I never go inside. Maybe I wasn’t looking hard enough, but it seemed to have only one ATM? Pretty weak, but thankfully the Target in the same parking lot has a Chase ATM inside which is genius and super convenient!

Yes, it looks like its closed but the brand new Chase Bank in the @First shopping center is open. It is located on the Target parking lot property.
5 big buck $$$$$ Stars for a brand new business.