Union Bank

The service of this bank is the best! They gave me all the help when I needed to open new account and buy the house. The assistence and the warmth from all the staff is exceptional.
It’s the kind of bank make your life easier and happier!!!

Very helpful and professional staff. Followed up on a complex query over days and made sure I got what I needed.

I’m Glad They Opened A Union Bank Branch Near My Job. The Staff At This Location Is Professional & Helpful. They’re Not Pushy With Opening Credit Cards & Etc… Very Clean Atmosphere As Well. No Long Lines & No Long Waits To Be Helped. I’m definitely A Happy Customer!

Worst banking service experience in last 8 years. I will switch to a credit union after my banking experience at Union Bank.
Rude manager and staff who doesn’t know process of savings bank account opening. In the end you may end up loosing money with them. I will never trust this bank with my hard earned money.
Opened up account on day 1 of branch opening in San Jose. They were having rookies in the branch taking care of your account opening who spent 2 hours opening up a simple savings account. In that 2 hour time period they explained all the complex terms and conditions too for the account.
During next few months, Bank kept changing terms and conditions for account minimum balance, fees etc.
Finally I never got the credit back promised by the bank. As, they have hidden terms and conditions in a big document that was nobody can remember after waiting for 2 hours during account opening process.
On top of it branch manager and staff didn’t make a single effort to apologies for this confusion or to rectify the mistake.
Staff is leaving Voice Messages «Good Job, etc». As if they are dealing with High school kids.
Go to this bank if you want to get cheated for your hard earned money.

* * * * * 5 $$$ in Stars
Brand new bank in the @First Street shopping center located directly across the street from Target.