24 Hour Fitness Super Sport

I tried to use a three day pass to try out the gym membership and see how the pool is before work. Unfortunately they won’t let me in with a three day pass before 8:15. It’s pointless to go when I won’t be actually using the gym so I’m glad I wasted a morning driving to this gym and being unable to use the pass, I will not be signing up.

Non-​existent customer service, unless they are trying to sign you up. Seems they are CONSTANTLY mopping with Pine-​Sol which is disgusting and toxic. Called and emailed the manager and he never even bothered to call me back. Who wants to work out while sucking in Pine-​Sol fumes? They do not get that it’s a courtesy to call MEMBERS back.

Visited Sunnyvale from out of town for work, signed up for a 24 HR fitness free 3 day pass, walked a mile to the gym, only to be told that their fine print for the pass states that the free 3 day pass can only be used by local resident. Then told that the only option was for me to pay the near equivalent of my monthly gym membership fee at home to visit just this one time.
Not the best way to win a new customer!

I got gains & I’m losing man!!!
Great gym. bunch of engineers getting there work out because there on there i macs all day hurrting there eyes… so there now pumping iron with trainers
& sweating it’s amazing
FYI don’t got to by a muscle milk at safe way after your work out because it’s $ 8 dollars omg!!!

The bad: The bathroom is often overrun with filth; it’s often very crowded and hard to get access to weights, classes, sauna, basketball, etc. as well as parking; there’s no WiFi unlike other 24 Hour Fitness Super Sports; last but not least, too many people camped out there not to work out but to go to the gym simply for a shower and sit in front of the TV for literally hours.
The good: It has all the stuff you basically want from a gym – weights, aerobic classes, a pool and sauna, lockers, spin, and a basketball court. But it’s nothing special. It’s certainly not my favorite 24 Hour Fitness.

I come here every Thursday for the Body Combat class. I love Medea. She’s a fun teacher and makes you feel comfortable if it’s your first time in the class. The facilities are always clean and all the employees are really helpful. Sometimes gyms have that «gym smell» but this one doesn’t smell bad at all! I highly recommend any class with May as well. Her classes are the most fun!
My only complaint is about the people at the front desk. They can be oblivious at times and I have to request very loudly that I would like a towel. Sometimes workers are on top of it and will hand me a towel no problem. That’s my only complaint!

Old equipment, 1 time workout fee of $ 25 (Super Sport on Brokaw is $ 20), and can’t even put in wifi?
If you got a great deal on membership, I suppose it’s probably a decent deal, but not for someone just stopping in one time…

I’m a regular at the 24 hour in mountain view and I really like it, but my friend wanted to try out this super sport one here so I went with her.
Wow, what a mistake. I was greeted by Flo and the customer service from the manager sucks ass.
It has potential to be good, but overall, my day was ruined by their slow and horrible customer service.
So thanks, I’m never coming here again.

Just moved up here from LA and needed a good gym to get my workouts in before work in the morning. As far as I’m concerned, this gym fits the bill. It’s pretty clean, has towel service, the machines are new and it’s pretty spacious. My only issues are that the ab area is a little small and the cardio floor can get really hot. Considering that all of the LA Fitness and 24 Hour Fitness gyms in LA are garbage, this one is more than enough for me.

I wish I could give this place negative infinity and then some for this place. My mom has been coming to this location for years and recommended I try it out. With only a quarter left of college down in SoCal, I opted to use their 3 day pass to check out if this would be a good fit after I move back in the area in June. As I walked in to the front, I saw 3 workers just talking to one another other and after getting their attention, they just pointed at a computer and said I needed to check in and went back to conversing with one another. Walking over, there were also a group of guys trying out with their 3 day pass. It took nearly 20 minutes just to get to the point where I could check in because the worker stationed there was trying to be all buddy buddy to them about who knows what.
By the time I finished signing up, I began to walk away to work out, and the guy abruptly stops me and asks where I attend school. I mistakenly though truthfully say a school in SoCal and he suddenly goes bad cop and tells me I can’t use this facility. I ask why and he says I’m not a local citizen and either I fork up $ 25 for the day (which is absurd) or go use the 3 day pass elsewhere. I try to explain him my situation where I’m moving back in less than 3 months and am trying to find a permanent gym, and even show him my driver’s license to prove my permanent address is local. But he just shrugs his shoulders and continues to repeat either $ 25 or leave.
Honestly that guy and this place is such a joke. Right after, I went to Bay Club in Cupertino (way more exclusive and upscale) and was welcomed with smiling faces and open arms. 24 Hour Fitness is such a joke of a place.

Who owns this place? Doesn’t he/​she knows we are in 2016? New Super sport and NOT WiFi? Not acceptable

This review is for the assistant manager during the night shift I had the displeasure of dealing with. I’ve been a 24 hour gym member for 3+ years and I was curious to see how a super sport was and interested in upgrading. I got to the gym thinking I would be given a nice tour or a free day before I actually upgrade (that’s what one should do with potential new customers). I was told I had to pay $ 25 to check out the place, one time! That is ridiculous! I wanted to preview the atmosphere before I make a commitment to upgrade and they’re making me pay $ 25 dollars to check it out for 1 time?!
He told me to pay $ 25 dollars or I had to leave. I work in customer support and that is not the kind of customer support an assistant manager should be giving someone looking to preview a super sport; especially a loyal member.
I won’t be coming back to this super sport solely because of the unpleasant experience with the assistant manager and I’ll keep my 1 star review as long as the assistant manager is still there.

I workout here almost every single day. I love this place and that’s why it pains me to write this.
Half of the gym is under reconstruction and the floor is ripped up for replacement. The cardio room is above the renovated area. I have spent the last 3 days with severe bronchitis, at times wheezing and not being able swollow. Yesterday when I was running I watched them
sand the entire downstairs floor. Dust particles were floating everywhere in the gym which isn’t ventilated. Members on each side of me were coughing in excess as well. I told the front desk and as usual they said «sorry man». Well I don’t advise working out for a week or ao or you will get sick too.
The corporate structure of this gym is unwelcoming as they are constantly apologizing for the mistakes of management. I feel sorry foe the awesome peopleand trainera working here.

This gym still is worthy of three stars. It’s not absolutely terrible, but it’s not amazing either. I still come here because of the location, membership cost and amenities. The main beef I have with this gym is not with the gym itself, but with some of the people who come here. There are pressing issues going on regarding the way said people conduct themselves that need to be addressed. For someone who is very health-​conscious and who works out frequently, I have very thick skin. However, as of late, I have developed an aversion to BS. Here we go…
* WEAR DEODORANT (or anti-​perspirant). I am getting sick and tired of working out among certain people who reek of excess body odor caused by a lack of deodorant. What the hell is your damn excuse for not wearing deodorant or anti-​perspirant? How the hell can you yourself stand it?
* After you finish making your deposit, FLUSH THE GODDAMN TOILET. It’s one thing to not flush down your piss. It’s a completely different thing to not flush down your stool or, in some cases, vomit. I know you’d like to think your shit don’t stink, but it does and I don’t want to smell it or see it.
* The machines are there for a purpose. They are to be used for exercising. They are not to be used for you to have a place to sit and text, talk on the phone, listen to music, daydream, etc. I don’t have an issue with people who do those things for a few seconds and then resume their workout. But I have lost count of how many people I’ve seen who sit at a particular machine for minutes on end texting away on their phone and not actually using the machine for its intended purpose. Meanwhile, there are people like me waiting for our turn.
* On the other hand, if somebody is in the middle of actually using a machine properly to exercise, let them finish and WAIT YOUR TURN. If I have not gone over an unreasonable time limit (which depending upon each machine is anywhere from 5 – 10 minutes), do not stand there and stare at me. Doing so will only piss me off and will make me stay at the machine longer than usual to piss you off. If you continue to do it, I will promptly ask you to please stop. If you refuse, I will report your @$$ to management.
* I get it. The parking lot can be a war zone. But, please. Don’t be a jack@$$ and jack my parking space that I’ve been waiting for with my signal light on.
* STOP DUMPING STUFF OR SPITTING OUT GUM IN THE WATER FOUNTAIN DRAIN. Enough said.
* If you’re dumb enough to put your stuff inside a locker without using a padlock, don’t be surprised if someone steals your stuff. I seriously don’t understand people who don’t lock up your stuff. What’s your excuse? If you can afford a membership, then you can afford a padlock.
As for the gym itself, read my previous review. If you take umbrage with any of the points I just addressed, let’s meet up so I can play you a tune on the world’s smallest violin while you cry me a river.
3 stars

I’m visiting the fam for the holidays and I always make it a point to workout. This 24hr fitness super sport facility is pretty nice. One section has lots of treadmills, stair masters, etc so no waiting. Also, it’s upstairs so no distractions and lots of TVs. The free weight section seems smaller than other super sports but it has everything. It was not crowded which is a big plus for me. I can do my workout with no interruptions. But then again I did go the night before thanksgiving. Let’s see what the rest of the week is like.
This 24hr fitness is worth coming back to. Super clean, super spacious.
Just a suggestion, 24hr fitness should get the air resistance bike. Awesome cardio. I think… correction…I know it would do well.
Happy workout!

I live in Sunnyvale and I went to this gym pretty often. This 24 Hour Fitness facility is great! There are many people and sometimes we need to wait for the shower room. But usually I can find an available stairmaster, treadmill or elliptical machine.
Personally I am training with Aries. He is very knowledgable, responsible and friendly. If you want to lose weight as I do, probably Aries is the best choice.

I like this Super Sport. Although small, it is a great place to workout. The crossfit area is small (not much training area), and the weight area is a bit squished together. The cardio upstairs is pretty large and the locker room is spacious (lots of locker space, plenty of restrooms and showers). Kids Korner for the mamas (always a plus). Parking is crazy though! But this 24hr fitness is located in a large shopping center, you will find some eventually (just not directly in front).

Be aware of the thief!
Someone broke into the locker and took my wallet and cellphone last week (about $ 2,000 total loss!).
One of my friend told me he had his laptop stolen in the same place in May after I posted my experience on social network.
I also checked the reviews here and found a lot of people have similar experience.
I can understand it is not 24 hour fitness’ fault but I am surprised and sad to see it happens so frequently but the management doesn’t take any actions to prevent it happens.

I’ve been to a handful of super sports, so I do a ton of comparing from the moment I hit the parking lot to the amount of dust I find in the locker room.
Cleanliness: A lot better than SJ/​Fremont Super Sports, but not as clean as my favorite Walnut Creek. The locker rooms are very clean and well stocked with soap, body wash and toilet paper, showers are very clean and my favorite part of this entire gym is the small bench and dividers in the shower… you don’t have to worry about your towel or clothes getting soaked. They have signs everywhere that remind people to clean equipment after usage, I like this a lot and I think all the other 24’s should do the same.
Set-​up: Two-​story, weight/​strength training downstairs, cardio upstairs. I like the division, because it makes it easier to focus and you don’t have to worry about the tons of people grunting while they slam their weights. Tons of cardio machines upstairs and it’s pretty open and comfortable. Downstairs is another story. It is insanely cramped. There is really not enough space for everything, I was trying to squat with my barbell and I legit couldn’t find a place to do it, because it was so crowded… my friend warned me about this and she goes at night, so I guess this is just the norm. Steam/​sauna are co-​ed… I was so accustomed to the segregated steam/​sauna rooms at SJ. I do appreciate how clean the steam room was, it didn’t smell bad at all and people respect and acknowledge that they shouldn’t enter with stinky clothes.
Customer Service: N/​A, didn’t have to deal with anyone. Front desk attendants were friendly on my way in and out… something the service attendants in SJ never do.
Parking Lot: Located in a busy plaza, it’s hard to find parking right in front of 24, but if you park around the corner (closer to the grocery story), you’ll find plenty of parking.
Overall: Smaller location, cleaner than a lot of the other 24 (could be due to less foot traffic), but very cramped and difficult to get through my strength training without having to wait for equipment or a place to workout at.

FINALLY UPGRADED TO SUPER SPORT! Though this place is WAY BETTER than regular sport down the street, it’s still not my favorite. Of course I love that we get towels now and the air ventilation is better, more TVs, more equipment, CLEANER way better bathrooms and etc… but there’s still not that much space… Everything is spaced out kind of weird so you think you have a lot of room but you really don’t. I wish this Super Sport had more floor space for stretching and ab exercises.
The crowd here is also meh LOL. Lots of gym bros comparing their brotein shakes and powders and grunting.