Budget

Terrible experience– VERY long wait despite not many people in front of us in line. Insane hidden fees and charges. They lied to us about prices, and when confronted they said «oh, it must have been a math error.» Even with their «math error,» price was HUNDRES more than my initial quote (even though it was only a 4 day rental). Avoid them at all costs!

Absolute sleeze. They made me pay nearly $ 50/​day for unnecessary insurance and then after we agreed that I filled up the gas, dinged my card for fuel charges after I left. Sleezy at its worst!

Do not do business with these crooks. They REQUIRE 3^rd Party liability insurance which is not required by MX law. And, they will accept ONLY THEIR OWN insurance at $ 32 /​day.
So we made a reservation for $ 21 /​day on the company website.
By the time they added all their other charges, the rental exceeded $ 100 per day.
We got jerked around for 2 long hours.
They try to wear you down.
They told us they were willing to waive the insurance requirement if we would agree to a $ 2000 deposit.
Then, they proceeded to write up the rental at the full price at $ 1100 for a 10 day rental.
Finally, we left, walked across the street and rented with Alamo for 40% less.
Avoid — Avoid — Avoid.

I should have checked Unilocal before using them. They hit you with mandatory fees when you return the car.
Cost more than twice what I booked.

I wasn’t impressed with this rental car agency. My husband had booked a price online and of course when we arrive at the rental car agency, the total was way more that he was quoted online. Once I started talking about just catching a taxi to the hotel, (instead of renting a car) the woman behind the counter started pulling all kinds of deals out of her hat. The person that picked us up from the airport was really sweet. I think he was the nicest person working for the company… Same bad experience when we returned the car. The woman working the counter was unfriendly and hostile. Don’t dare ask her a question about your invoice! All of the tourists checking out noticed her demeanor. Don’t forget to fill up before returning the car. Gas is expensive in Mexico and even more expensive if you don’t bring it back to the rental agency with the proper amount. We found a gas station right outside the airport. On our next trip, we will definitely try a different agency. It is fun to make your way around Mexico on your own, but you want to deal with a company that appreciates you as a customer. This company does not.

The rental car agency had the reservation for me via Priceline. They then told me that I needed full coverage because my insurance would t work in Mexico. The full coverage was more than 2x the price of the rental. They also said they needed t put a $ 5000 hold n my credit card in case of damage. What this means is that they could basically say that the bumper was dented or some small scratch or they could flat out keep my money and make something up. The customer has absolutely no leverage at all and is at the mercy of the rental car company with a high likeliness of getting screwed. Plus the rental car itself after insurance was way more than it should have been. I tried to walk out and the. A salesman approached me saying he would give me the rental car for half price of I attended his two hour time share presentation at the grand Mayan. I said absolutely not! I walked out and he followed me trying to bribe me with lower rates and a discount on the insurance. What a total scam it is there. This is the case with all rental cars in Cabo. It’s a little easier to go into the town of San Jose to national but it’s still expensive and they still will scam you to some degree. F*#k these people

Made the mistake of renting a car here. Then came a huge insurance fee of several hundred dollars. This is apparently an issue everywhere in Mexico, so ok, won’t hit them too hard for that. What I will say is this — it took over an HOUR to get the car, when there was just one person ahead of me in line. Then, despite my rate including the insurance which was quoted at $ 230 — Budget put a $ 1200 hold on my credit card — this was never mentioned. I took the car back early, the man in the ‘VIP’ room was extremely rude and callous. Said what was the big deal, not absurd, etc with the huge hold fee. Took 20 minutes just to return the car.

Be careful with Budget. They scam you on the amount gas you put back in your tank at the end. Lady was rude at the desk. Never again.

I booked this rental through Budget’s Corporate website not a third-​party website. So I had the expectation that The quoted price of $ 50 would be pretty accurate. However when I showed up to To pick up the car they wanted an additional $ 313 for the mandatory liability insurance. I fully expected to have to pay taxes or something of that nature in the realm of 15 to 25% not a 3000% increase. I called Avis for a similar car with the mandatory liability insurance included they wanted a total of $ 127 Versus the $ 50 plus the $ 313. I recommend using Avis. Budget is dishonest.