Dollar Rent A Car

I’m sorry that I have to give it even «1 star». It deserves a ’ Criminal «ZERO.
Dollar Rent-​a-​Car is only a front for Timeshare presentations. They lure you in with a cheap rental rate ($ 32.00/week). Then when you arrive at their far-​out location, without a phone, shuttle, taxi or any other means of transportation they inform you that you owe an additional $ 800.00 for «Insurance». When you, of course, refuse to pay it they suddenly have a completely new off-​the-​wall offer: «agree to attend a timeshare presentation and pay only
$ 200 (IN CASH !!). This gives you the car with all of the insurance coverage».
When we returned the car, they started to demand the extra $ 600.00 again. As we were starting to loudly object, their airport shuttle bus showed up with another load of sheep ready to be fleeced. They quickly asked us to take the shuttle back to the airport without having us sign any papers. They have since charged our credit card for the money, which we are now disputing. It’s coercion, «Bait & Switch» and out and out fraud. By the way, the car was
awful !!

It is a SCAM. Grand Mayan vacation rental and dollar rent a car are hand in hand preying on tourists. I am filing a complaint with dollar rental to delist this place and with orbitz to stop offering it as an option to buy rental from dollar los cabos location or I am going to drag dollar rental to BBB. Its a disgrace on dollar to continue to ignore this SCAM when 11 reviews on Unilocal provide same feedback.

Total scam
My rate was 174 dollars for a week plus insurgence of 26 dollars a day fine
When I got there to pick up my car I was told I have to pay 700.00 what a joke
Crooks

Essentially my experience was like all the others posted on this board. They lure you in with low daily rates then force you to buy insurance or charge you very expensive insurance. It’s a classic bait and switch. It’s a shame as Los Cabos is a great place, but places like this Dollar Rent a Car left a very bad taste in my mouth. Don’t rent here!

Jerks. My car advertised online was $ 27 total but the «mandatory» insurance was going to be $ 600-​$ 900. I’ve rented cars at this airport a couple times a year for YEARS and this is the first time this has happened. I told the guy at the counter the Dollar website emphasizes that NO insurance is mandatory, even in Mexico and was written specifically for travelers to Mexico to beware of this. Their corporate office should be ashamed that this is going on. DON’T do it, go to a local rental place like Cactus. Don’t be lured by the fake low prices.

SCAM!!! Bought full coverage, when my hotel Valet informed me the car was leaking. I called Dollar to inform them of the issue they switched the car and i assumed the issue was solved. Nope! they tried to charged $ 3000 to my Amex. Then the Tried to charge $ 1800, then they actually charge $ 650.
I later received an email from Javier Castro, supervising scam artist in charge.
IT READ: I inform you that, due to a review we made the car you rented with us, we realized that the car was driven for several kilometers after seeing been hit the carter of the gearbox, which is diagnosed as a worsening of damage, which is why we informed him that card carrying credit American express the amount of $ 8,126.96 insurance is declined.
So let me get this, I pay for full coverage insurance that does not cover damage to a gear box that is leaking? Was I supposed to stop every few kilometers and look under the car in case it was leaking? My understanding of full coverage is that I am fully covered. If i drove it off a cliff or if it was set on fire it would be covered.

Crooks. Charged me over 100 per day on insurance. Stay away. Bait and switch. Everything you heard to be careful of when traveling is at this Dollar location.

Reserved a car for a week this past may… I have rented from Dollar for several years with little problem. there were no hidden charges and the overall cost was very reasonable. Not such a «good deal» this last time! Reserved the car on Dollar’s web site well in advance at $ 7.00 per day. When we arrived at the rental agency I was assured the $ 7 a day charge was correct. They then advised me that the insurance coverage, which was mandatory, would cost an additional $ 770.00 for the week. Really? An individual who identified himself as the Manager of the location approached us and told us he would wave the ENTIRE cost of the rental if we would attend a time share presentation at The Grand Mayan resort… Otherwise, we would have to pay the full amount! Picked up our bags and. called Cactus Car Rental. The folks from Cactus came and picked us up in front of Dollar. Bottom line is that Cactus rented us a fairly new mid-​size sedan for $ 215.00 for the week. Stay away from Dollar car rentals at the SJD airport! They are master scammers!

Truly the worst experience ever. Just like the other Unilocal reviews note, these guys are total scum bag scammers. After reserving a car online for $ 55 for four days, upon arrival some idiot at the Dollar counter jots three numbers down on an unofficial piece of paper and says that I must pay a minimum of $ 400 for insurance. WTF! That’s what I pay for six months of insurance in the U.S. So I stupidly agreed to this but later appealed to customer service in the US and they basically did nothing to correct the scam. I HATE this company. BTW, there was a timeshare salesman hanging out near the counter offering us a discount on the insurance if we would follow him to a presentation. Another scam I wasn’t interested in pursuing. Avoid this place or be ready to do some heavy bargaining. They do not follow any standards that you would find in the U.S.

Total scam. My bf and I were very excited that we had found a rental car for $ 4/​per day on
. We expected to have to pay extra for insurance, but it still seemed like a great deal. When we went to pick up the car, we were shocked when the guy behind the counter said it would be $ 450 total for a compact car for 4 days. After hemming and hawing and looking this up on the Internet, the guy said he could drop the price to $ 370 between our Visa card discount and his employee discount. After we showed him online insurance we found for $ 50/​day, he suggested that we go to Cactus across the street because it was a «local company and their cars are a little older». We ended up going to the Payless next door and renting a car for $ 35/​day. Unfortunately, we just got home & we found $ 700 charged to our card from Payless, so I hope that’s not a total scam too.

i need a «no star» for this one, they totally tried to scam me out of $ 850. for a freaking one week car rental after quoting me $ 85 total and they wanted to put another $ 3000 hold on my card!!! they told me is was mandatory and after i told then to go f$%k themselves they lowered my cost to $ 400 with a $ 1500 hold so i walked out and made them take me back to the airport where i negotiated a $ 250 car from some random guy who ended up being mostly honest in the end. screw you dollar rental cars and screw you too mexican car rental scamdustry.

I reserved a car and paid for the full insurance through
. When I got to the counter signed papers and gave my credit card, I was told I needed car insurance, I showed the scammer behind the counter where I purchased it already and he said «we don’t take insurance paid through the internet» I grabbed my credit card headed out the door to be met by the Timeshare guy promising a free car for a 90 minute presentation.
I had rented in Cabo several times and never had this happen, I am here on vacation as of yesterday without a car? Don’t know who is legit down here.

Total scam. I had reserved through travelocity for 90 dollars plus 55 for the car insurance. They wouldn’t honor it. They wanted to charge me $ 1500 for the car and $ 390 for insurance. As I was leaving I was offered a better rate if I had a timeshare. I declined and asked for a shuttle back to the airport. Took a cab to the resort. This place is a scam. Just wasted my vacation hours dealing with them. Travelocity provided a full refund.

Giving them one star because I can’t give zero. I had a contractor a rental car and when tried to pick it up was told it would be an additional $ 72 a day for the insurance. I had the same experience as a few others where I was pushed to go to a timeshare presentation and was eventually offered the car gratis if I would attend the presentation.