Hilton

Arrived about 11pm after a long flight from Honolulu. Excellent staff provided us with a great room with a view of the harbor.
I would give this a five if the bed was totally comfy. It was good but when you’ve stayed in a Westin bed you cannot give a high rating anywhere else:)
The staff warned us that our view would be obstructed in the am because a large cruise ship was coming in. They were totally a curated plus the ship’s rooms were a baseball throw away from our room. We actually could talk to the passengers and see them in there under clothes:). Fare warning, it wasn’t pretty but it was pretty amusing.
The concierge was very helpful and guides us to a great breakfast spot, see review of Shaky Isle, and helped us get our rental car situated.
All in all, the Hilton is a nice place to land for the first few days you are in Aukland. Very well appointed, excellent showers and very clean. Great restaurant on premise as well.

Don’t let the price tag scare you. Having stayed at at many Hilton properties this, for me tops all of them. I recommend splurging and taking the upgrade to a harbor view room. Believe me, it won’t disappoint. The service here is second to none, and I think Hilton outdid themselves with this property. Superb dining, and in-​room experience. It really is the best view and location in Auckland.

Awesome place. I was lucky enough to stay here in December 2015 just a few weeks after they completed a major renovation.
The new décor is modern, beautiful, and very comfortable. The views of the harbor are wonderful. The staff a very friendly and attentive.
I’d would be quite happy to live here!

We had a fabulous time in a great room with extremely helpful staff. We actually believe between service and location this is quite possibly the best hotel in the city

Lovely location, great rooms, and friendly courteous service. What more to ask for.
My room is modern, with an ultra comfy bed, amazing view of the harbor, and the bathroom has a large tub and encased glass shower. I highly recommend this hotel.

This is a great hotel with a great location set out on the harbour. The breakfast was very good with perfectly cooked poached eggs on gluten free toast.

I thought the hotel was ok. It’s located by the water and there are a few restaurants in the area. The service was ok. I don’t think I’ll stay at this hotel again though. It seemed out of the way, and in need of an update.

Everything about our experience here was just fabulous. We were able to leave our luggage a day early, to go spend some time on Waihike Island. Upon check in, our room was not quite ready, and they let us use the wifi and go up to the pool to relax. Our room was extraordinary, to say the least. Our Balcony wrapped around the side of the hotel, and could fit 50 – 60 people easily. It has beautiful lawn chairs for lying out, and had amazing views of the city. We had complimentary wine bottle and drink passes for the bar in our room. It was one of the most beautiful rooms I ever stayed in. The sliding glass doors opened up on 2 of the sides of the room, with beautiful curtains. We kept both completely open, so it felt like we were in an abyss overlooking the city.
The bathrooms were large, with a separate tub and shower, with more than enough shampoos/​lotions. Our bed was extremely comfortable, and were treated to chocolates before bedtime. The pool was very unique and overlooked part of the harbor. In terms of location, it really cannot be beat. You are a 5 minute walk from the main shops, from all of the resturuants on the water (the Viaduct), the ferries and museums.
An absolute luxury to stay here and enjoy the elegance that it brings to the city. I was extremely impressed and pleased with my stay.

Let’s start and say that this is a beautiful property, stunning location and a real intention towards great service.
If your benchmark of Hilton hotels is US mainland you will be in for a surprise as this is a polished and modern space right on the waterfront, perched on a pier. Stunning views from the restaurants and bars, and if you pay that little bit extra from your room also.
Things the hotel does well — the breakfast is stunning, every selection of goodies you can imagine from seafood to cold cuts to hot plates to personally made waffles and eggs. The view is a million dollars over the harbor.
The doormen and concierge are a real gem. The guys are understated, deeply approachable and able to secure you tables around the city with ease. They were a really welcome face to the hotel.
We did not like the front desk. Our room was not ready until 2 hours after official checkin time. Lots of excuses but very little warmth from the counter staff. Another issue, we were given drinks vouchers (pretty
much Happy Hour drinks) for the main bar, yet two of the three nights we stayed the only hotel bar was closed for private functions. In essence we stayed in a hotel that did not have a bar, unless you call the mini-​bar a substitute.
So mixed thoughts here. If management could address the lapses of guest-​centric focus then this could be a five star property.

It has all you expect of it in that the staff are professional and friendly, the rooms are tidy, the bed comfy, they serve a decent breakfast, and it’s a great location. My only gripe, and the reason for not getting the fifth star, is that if you shower for longer than four minutes then the water spills all across the bathroom floor. Having stayed here several times in different rooms, is clear that this is a design flaw in the bathrooms rather that a one-​off maintenance issue.

We stayed here around the Rugby World Cup and it was the perfect location to be amongst all the action. It’s right by The Cloud, Viaduct, the walking trail to Eden Park and all the best restaurants in Britomart. But despite being in the middle of what some people would deem as awful since it’s situated pretty much in the middle of the harbour the hotel is seriously serene.
We woke up to the most amazing view and proceeded to have breakfast at the hotel. We sat out on the deck and munched down all the all-​you-​can-​eat breakfast buffet we could. It was a beautiful day and even though it wasn’t summer, we went for a swim in their pool.
The rooms were delicious. Complete with bathrobes, SKY and everything you want in a hotel room. We even got room service one night because our group decided the hotel was too nice to waste.
This is the perfect place to stay if you’re a tourist or even if you want to feel like a tourist in this awesome city of ours.

I have not stayed at the Hilton hotel in Auckland but I have had drinks in its bar a few times. Water always calms me and I find there is no better view when you are having a few drinks. They do good cocktails here and one of my friends tried the Mojito. I find Mojitos a bit hit and miss in Auckland but this one tasted right on the money. I had a few Irish whiskeys which went down very well indeed. It’s quite a relaxed bar and not loud like some bars are in posh hotels. The staff were friendly and attentive. I guess if there is a downside to this place, it’s that it’s not what you call buzzing. I don’t think it would appeal to youngsters. If you are a bit older and like to have a drink in a mellow environment, then this is a nice place to come. Also very centrally located if you want to eat or drink in the Viaduct.

This was an excellent choice of venue for the bride and bridesmaids to have a fancy sleepover the night before the wedding!
Three of us shared a glorious room (rollaway bed addition was about $ 50). Very spacious — plenty of room for all of us, plus all the extra people required for wedding prep (makeup artist, hair sylist, photographer, mother of the bride, additional friends etc). Great big bathroom too. (although weirdly there were mirrors underneath the vanity).
Room service was delicious and very reasonable — we ordered what we thought would be a small plate of sandwiches, but it was actually huge and came with drinks, salad, fries as well.